Jacquelyn Juarez

Bakersfield, CA *****

ad1sbp@r.postjobfree.com

+1-661-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Housekeeper

Motel 6 Airport - Bakersfield, CA

January 2022 to February 2022

Clan & sanitize rooms, throw trash, sweep,mop,make beds, and report any damages to supervisor. Call Center Representative

A.C.S - Bakersfield, CA

June 2010 to October 2010

Answered incoming phone calls, assisted customers with any help they needed. Activated customers cellular phones,if customer needed to add more money on there accounts I helped them, transfered customers calls to right department.

Cashier/Customer Service

Taco Bell - Bakersfield, CA

April 2007 to July 2008

Took customers order, cleaned and sanitized tables and counters. Worked drive-thru window. Skills

• Cleaning Experience

• Food Service

• Laundry

• Cleaning

• English

• Residential Cleaning

• Cash handling

• Basic math

• Restaurant experience

• Home Care

• Host/Hostess

• Retail Sales

• Communication skills

• Customer service

• Computer literacy

• Computer skills

• Microsoft Office

• Sanitation

Assessments

Customer service — Proficient

January 2023

Identifying and resolving common customer issues

Full results: Proficient

Cleaner fit — Proficient

December 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Technical support — Completed

February 2023

Performing software, hardware, and network operations Full results: Completed

Customer service fit — Proficient

April 2023

Measures the traits that are important for success for customer service roles Full results: Proficient

Retail customer service — Proficient

November 2022

Responding to customer situations in a retail setting Full results: Proficient

Written communication — Completed

March 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Completed

Basic maintenance and repair — Proficient

February 2023

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Call center customer service — Proficient

March 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Front desk agent (hotel) — Completed

February 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Completed

Cleaner fit — Proficient

October 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Work style: Reliability — Proficient

December 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Technical support: Customer situations — Completed February 2023

Responding to technical support situations with sensitivity Full results: Completed

Data entry: Attention to detail — Proficient

March 2023

Maintaining data integrity by detecting errors

Full results: Proficient

Customer focus & orientation — Proficient

February 2023

Responding to customer situations with sensitivity Full results: Proficient

Sales skills — Completed

March 2023

Influencing and negotiating with customers

Full results: Completed

Attention to detail — Proficient

February 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

October 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Scheduling — Completed

March 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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