Customer Service / Administration
Resume:
Shannon Yett
Irving, TX *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service
Goodwill Industries - Irving, TX
September 2021 to Present
Assist customers, assist in production and monthly inventory Home Health Care Provider
Spring Home Health Care - Humble, TX
2004 to 2006
Cooked health meals for a home health care business of 10 plus seniors with varying disabilities, including few that were on hospice. Delivered daily medication at the appropriate times. Coordinated activities for home care patients. Performed all household duties including laundry, cleaning and bathing patients, all with varying mental and physical disabilities. Filled out nightly reports on all patients. Kept in close contact with patients loved ones.
Corporate Travel Agent
American Express - Houston, TX
1998 to 1999
Performed corporate reservations for her tell, cars, and transportation to and from for Exxon Corporation employees.
Leisure Travel Consultant
Custom Travel - Houston, TX
1996 to 1997
Created vacation, wedding and honeymoon packages complete with individual preferences, including all/ inclusive destinations and hotel and car rentals. Data Entry Clerk / Admin
BCA Credit Card Services - Humble, TX
1987 to 1988
Performed various office/administrative duties with the bulk of time being spent on inputting client data info into database.
Education
Certification in Taxation
H & R Block Tax School - Houston, TX
1999 to 2000
Certification in Travel Agent
International Travel Institute - Houston, TX
1995 to 1996
I year in Sociology
Levelland Community College - Levelland, TX
1992 to 1993
2 Years College in Psychology
Lone Star College - Kingwood, TX
1988 to 1990
Just under Associates in Psychology
Lone Star College System - Kingwood, TX
1988 to 1990
Skills
• Communication skills
• Front desk
• Organizational Skills
• Typing
• English
• Individual / Group Counseling
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