Joseph Thompson

Hi,

During my career, I’ve ran multimillion dollar restaurants, been a Human Resource Manager for Krystal. I was one of the first point men in taking 2 brands to the National scene. And lately I’ve been the Florida Operations Manager and Marketing Manager for a fast food pizza brand, overseeing over 30 locations and scouting out new locations. Growing up, my parents owned a Ford dealership. I’ve worked every position imaginable. We also owned a seafood store and distribution center in South Louisiana. Employed over 80 people. I also have a full United States Presidential endorsement. If I’m tasked to do something. I do it right. No if’s ands or buts. I help increase productivity, lower food costs, make it run more efficiently, and first and foremost, make our atmosphere where the customer wants to come back. And no matter the business, the customer is always appreciated. 7541 Covewood Dr Jacksonville, Fl 32256 904-***-**** ad1s84@r.postjobfree.com WORK EXPERIENCE

Microsoft — Sr Systems Analyst

Hilton Hotel — Human Resource Manager

10/2017 to Present, Shreveport, La, Jacksonville, Fl Compiling and organizing data regarding the issues or processes that need to be improved. Reviewing systems and procedures to provide solutions or recommend improvements. Managing resources and analyzing data, including nancial data and reports. Identifying strengths and weaknesses for the business and its clients. 07/2013 to 02/2018, Mobile, AL

1. Recruitment and hiring: I was responsible for attracting and selecting quali ed candidates for job openings within the organization. This involves creating job descriptions, advertising vacancies, screening resumes, conducting interviews, and making hiring decisions.

2. Employee onboarding: I oversaw the process of integrating new employees into the organization. This includes completing paperwork, conducting orientation sessions, explaining company policies and procedures, and ensuring a smooth transition for new hires.

3. Employee relations: I played a crucial role in maintaining positive relationships between employees and management. This involves addressing employee concerns, resolving con icts, and promoting a healthy work environment. 4. Performance management: I was responsible for implementing performance appraisal systems, conducting performance reviews, and providing feedback to employees. You may also be involved in identifying training and development needs to enhance employee performance. 5. Compensation and bene ts: I oversaw the administration of employee compensation and bene ts programs. This includes salary administration, ensuring compliance with labor laws, managing employee bene ts such as health insurance, retirement plans, and leave policies.

Krystal — Human Resource Director

6. Training and development: I coordinated employee training programs to enhance skills, knowledge, and professional development. This may involve conducting needs assessments, designing training modules, and organizing workshops or seminars.

7. HR policies and compliance: I ensured that the organization's HR policies and practices comply with employment laws and regulations. This includes staying updated on labor laws, handling employee grievances, and maintaining records in accordance with legal requirements.

8. HR strategy and planning: I contributed to the development and implementation of HR strategies aligned with the organization's goals. This may involve workforce planning, talent acquisition strategies, and succession planning. 04/2011 to 09/2014, Pascagoula, MS

The Human Resource Manager provides overall leadership and direct supervision of approximately 38 Krystal restaurants to ensure that the Brand Vision, Mission and Promise is being delivered and that each Restaurant General Manager meets or exceeds the Annual Operating plan established for each of their restaurants. The Human Resource Manager accomplishes their objectives by role modeling Krystals Core Values and actively selects trains and develops their managerial employees daily to achieve key results in People, Customer, Sales and Pro t. Essential Duties and Responsibilities:

People:

Demonstrates the Krystals Core Values while building high performing Restaurant General Managers when selecting, training, retaining and recognizing A talent utilizing Krystals tools and processes. Identi es and develops a pipeline of talent through effective succession planning tools and best practices. Executes the Performance Management process consistently to ensure employees are set up for success and held accountable.

Partners with the People Services Team to ensure all stores are maintaining legal compliance and being proactive in addressing employee relation needs in the market.

Partners with the Training department to achieve at least one certi ed training unit in their area. Customer:

Establishes plans to visits stores daily/weekly that involves setting priorities, managing details and carrying out effective coaching visits and providing recognition; working breakfast, lunch, dinner, late night and weekend. Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards.

Coaches, drive excellence, recognize and hold their team accountable around core operational procedures through the use of the OSM and Company systems.

Ensures that food safety standards are met in each unit supervised through direct observation as well as follow up on food safety audit results. Ensures that their management teams are properly trained through Servsafe, TAPS, or State approved equivalence.

Sales:

Ensures that restaurant level plans and marketing initiatives are in place and being implemented. Responsible for helping the General Manager execute local store marketing plans to drive year over year sales growth. Pro t:

Analyzes sales, labor, inventory and controllables on a continual basis and coaches RGMs to take speci c corrective action to meet or achieve margin and sales growth targets. Northrup Grumman — Senior Talent Acquisition Manager Walmart — Co Manager

Northrop Grumman — 1st Class Welder/Electrician

Nelson Ford — Finance & Insurance Manager

Conducts period business reviews and contact meetings regularly with the RGMs to build their capability to identify and drive tactics to close performance gaps.

Ensures that each store is within compliance of Federal/State/Local requirements. Shares best demonstrated practices with their team and across the Company. 04/2005 to 04/2011, Biloxi, Ms

The Talent Acquisitions Manager will work directly with the Director of Talent Acquisition and partner with our Regional Operations team and leaders to anticipate and meet the continuously evolving veterinary sta ng needs of our network. The position will engage with prospective candidates through active and passive channels and will nurture those relationships to eventually bring them on board at one of our practices. The position will manage ongoing relationships with our professional recruiting partners and university partners. The position will also have signi cant interaction with our leaders across each practice in our network.

08/2003 to 04/2005, Pittsburg, Pa

Assist with directing the management team in Facility operations and communicating with both management and hourly Associates about Facility operations, merchandising, and Company direction. Assists in driving sales in the Facility

Ensures compliance with Company policies and procedures Initiates, directs, and participates in community outreach programs, and encourages and supports Associates and managers in serving as good members of the community, including establishing and maintaining relationships with key individuals or groups in the community as the representative for the Company, presenting the Company's perspective to various external organizations following the Company's media guidelines, and championing Company-sponsored programs, events, and sustainability efforts to Associates, Customers, and the local community in order to emphasize the Facility as part of the community.

Models, enforces, and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Provides supervision and development opportunities for management and hourly Associates in the Facility Upholds the Company's Open policy.

08/2000 to 04/2003, Pascagoula, Ms

Worked in the shipyard as a 1st Class welder/electrician. We built Navy vessels. Battleships, Crusiers etc. Tons of stick welding. We would also go in and do structural welding. 06/1990 to 09/2000, Baton Rouge

Coordinated

the nancing for customers buying new or used vehicles. They act as the intermediary between the customer and the banks and make sure to maintain positive relationships with both. Auto nance managers prepare paperwork and contracts and make sure that deals are effectively closed EDUCATION

Baker High — Diploma

LSU — BA Business

Cornell University — Master’s Business/Human Resources Princeton University — Doctorate Astrophysics / Business Personal Development (Human resources) 07/1985 to 05/1989

Advanced classes, and gifted and talented.

02/1990 to 04/1994

3.8 GPA

Who’s who

Dean’s List

09/2000 to 05/2007

3.8 GPA, Dean’s List, Who’s who

09/2013 to 08/2022

3.8 GPA, Dean’s list

Contact this candidate