Job Mebrahtu

Phoenix

, Arizona

ad1s5e@r.postjobfree.com/520-***-****

Education

University of Arizona

Major: Accounting Business Management 1998 – 2002

Minor: Biological Science

Professional Summary

Conduent.

August 2022 to March 2023

Financial Precurument

Prepping checks and habdling Cash dispercement for Motor Company

Signature Consultants LLC. 1/2022 TO 7/2022

APPLICANT LINE CSR

MAXIMUS LLC. 6/2021 TO 12/2021

HEATH INSURANCE CSR

Logistics Assistant/ Driver Support 1/2019 to 6/2021

AMAZON Phoenix, AZ

●Work with Drivers and Delivery Service Providers to fill open Delivery routes and help them acquire correct address and required information. Making sure their day to day route is successful and timely.

●Provide quality control in delivery and customer satisfaction in providing support to drivers

Customer Support

Wills Towers Watson

●Examine employee records to answer inquiries and provide information to authorized persons

●Assist Customers with their supplemental Insurance and guide them through the process of Speaking with Licensed Benefit Advisor

●Advise clients with their process of acquiring compensation for their insurance Claims and provide forms

Afni 10/2018 to 2/2019

Tucson, AZ

Technical Support/Customer Support

●Interview, prescreen, clients and assist with payment and technical support of their Accounts

●Provide satisfaction to open case to client’s request follow up if needed

Delivery Driver 5/2018 to 09/2018

Guilin l Tucson, AZ

●Deliver food to clients with in two mile radius

●Provide feedback to cook on the quality of food received

Delivery Driver 11/2016 to 12/2019

Job’s Delivery Services Tucson, AZ

●Delivery goods and packages to Clients on timely manner and keeping records of stats

Statistical Clerk/Telephone Interviewer

US Census 1/2009 to 10/2016

Tucson, AZ

● Protection and elicitation of confidential and sensitive data from ACS respondents

● Explanation of ACS survey design and meaning to concerned respondents on incoming calls; telephoning respondents and explaining the purpose of the survey or census, including explaining the law pertaining to the work being done

● Obtaining, recording data on prescribed questionnaires or on computer terminals, ensuring accurate and complete answers to survey questions

●Learning of special interviewing techniques to persuade reluctant respondents Reviewing, completion, editing, or otherwise assisting in clerical processing and/or data entry as needed

●References furnished upon request

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