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Data Entry Customer Service

Location:
Woodbridge, VA
Posted:
December 08, 2023

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Resume:

Shoaib Safazada **** Yost Lane, Apt # ***, Dumfries,

VA, 22026, T: 571-***-****

E: ad1s4h@r.postjobfree.com

Experience

Apr 23 - Now - Interpreter with AMN, VA, USA

Providing video/audio interpretation to customer, Data entry, Records information in logs and in automated tracking systems

Oct 22 – Mar 23– Operation Technician Intern with Equinix, VA, USA

Racks and stacks customer equipment, Install customer’s equipment and cabinets, Tests all hardware for deployment to local and remote sites, Figures out work priorities from the Siebel queue and ensures alignment to all pre-defined SLAs, Installs/Tests/Modifies/troubleshoots cross connects per SOPs and ensures proper cable management of: fiber, twisted pair copper, coax and intra-building cross connects, Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)

Aug 19 – Oct 22 – Console Officer with Equinix (Allied Universal), VA, USA

Providing customer service in a fast-paced environment through email, phone and in person, checking access privilege of the customers/visitors in Equinix Database, writing and submitting Daily Reports, troubleshooting/rebooting the databases, issuing badges, retrieve the work visit tickets etc.

Aug 19 – Jan 22 – Administrative Office Specialist with Department of Motor Vehicle (DMV), VA, USA

Providing customer service in a fast-paced environment, working in a Fiscal, accounting / cash handling, working in a team environment with different tribes, interpreting and explaining policies/procedures or other complex information to customers.

Jan 18 – Jul 19 – Records Clerk with Chenega LLC, VA, USA

Data entry, Records information in logs and in automated tracking systems; record keeping systems concerning files (e.g., adding, deleting, updating, modifying, and correcting tracking records; scanning files; checking files in and checking them out; transferring files; retiring files; recycling files; etc.)

Aug 09 – May 17 – Program Associate, Program Manager with US Embassy Kabul, United States DOS

Managing the program, analyzing reports, making and implementing plans to reach the goals, creating account information to the finance and procurement department, preparing / sending quarterly report

Sept 08–Aug 09 – Program Assistant with European Union, Kabul Afghanistan

Providing administrative, logistical and secretarial support, arranging meetings / transportation, data entry, drafting letters etc.

Nov 07 – Sept 08 – Program Assistant with United Nation World Food Program, Kabul Afghanistan

Providing logistical, administrative support to the project, preparing project finance report to HQ, collecting and analyzing date, sending monthly report to the HQ.

Nov 06 – Nov 07 – Program Assistant with British Embassy (DFID), Kabul Afghanistan

Providing logistical, administrative support to the project, preparing project finance report to HQ, collecting and analyzing date, sending monthly report to the HQ.

Jun 03 – Nov 06 – Data & Contract Officer with CARE International, Kabul Afghanistan

Collecting data from different projects, analyzing reports, sending financial reports to donors, arranging project surveys for donor agencies, collecting / keeping projects reports in external hard disks and data bases.

Jan 04–Feb 07 – English Language Teacher (Part time) with Naw-e-Naweed ELC & AINA Inst

Teaching English Language, checking assignments, preparing quiz and test, assisting principle in his work etc.

Jun 04 - Jul 05 - Transportation Manager with The Asia Foundation, Kabul Afghanistan

Arranging transport for staff, looking after security issues, issuing ID cards for drivers, registration of vehicles at transportation Directorate, entering data and sending the report to the director, preparing and taking written test from drivers

Jan 02 – Jan 03 – Cashier/Purchasing Officer with RDP / WROR, Panjsher Afghanistan

Using petty cash for purchasing office and kitchen needs, surveying needy families for assisting in making them shelter, entering project data into the Access data base, preparing report to main office etc.

Education

2018 – 2019 – Data Base Administration, Data Group, Alexandria, VA, USA

2007 – 2010 - Diploma in Business Administration, Kardan Institute, Kabul Afghanistan

2001 – 2002 - Certificate in Computer software programs at Kabul Computer Center, Peshawar Pakistan

Other Trainings

English Language Conversation & Grammar, Diploma in English Language, Special English Language class, Fleet Management, Gender Analysis, Report Writing, Upgrading Knowledge & Management, Procurement, Finance Management, Military Training, Supervisory Skill Workshops, 60 WPM in typing

Languages

1-Dari/Persian (Fluent), 2 - English (Fluent), 3 - Pashtu (Fluent), 4 - Urdu / Hindi (Fluent), 5 – Panjabi (Good), 6 - Arabic (Fair)



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