Lissette Cruz

Coordinator/Medical Receptionist

Allentown, PA 18101

ad1s3y@r.postjobfree.com

484-***-****

#readytowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Patient Service Representative

Neighborhood Health Centers of the Lehigh Valley - Easton, PA September 2019 to October 2020

Registration, front desk, referrals, updox, Greenway, etc. Medical Receptionist

St Lukes Hospital - Allentown, PA

January 2018 to September 2019

1. set up appts. answer phones.filing.verifying insurances. biling and coding. take patient face sheet information, etc..

Account Representative

Atwork Personnel - Allentown, PA

October 2014 to October 2017

Responsibilities

Payroll,filing,temp placement,training,answer phones, email clients, meetings with clients,interviews,resume selecting,background checks,e-verify,drug screening,etc. Accomplishments

More experience in the office field.

Skills Used

Microsoft,excel,quick books, power point, word,etc. Manager

centrix staffing - Allentown, PA

July 2010 to March 2013

Responsibilities

Interviews,phones,appointments,staff training/temps. Payroll,company meetings,supervise various job sites.

Accomplishments

Got good exp. With different jobs.

Skills Used

Managing temps/ staff and learned different jobs.

Coordinator

full steam - Allentown, PA

January 2008 to July 2010

Responsibilities

Interview,phones,appointments,payroll,training temps for various jobs. Accomplishments

Learned various job positions.

Skills Used

Office skills and people skills.

Line Leader

sharp,inc. - Allentown, PA

January 2005 to February 2007

Responsibilities

Run advil line supervise cleaning room. Do spread sheets put temps in various jobs. Accomplishments

Learned how to operate heavy machines.

Skills Used

Computors,supervise temps.

Education

associates in psychology

lehigh community college - Allentown, PA

2010 to 2012

Skills

• Customer Service (10+ years)

• Bilingual (10+ years)

• Customer Care (10+ years)

• CSR

• Eclinical (6 years)

• Epic (6 years)

• Front Desk (10+ years)

• Medical Billing

• Multilingual

• Office Administration (10+ years)

• Hospital Experience

• Medical Receptionist

• Medical Scheduling

• Insurance Verification

• Medical Office Experience

• Medical Records

• HIPAA

• Medical Office Experience

• Medical Records

• Medical Terminology

• Training & Development

• Medical Scheduling

• Medical Receptionist

• Insurance Verification

• Spanish

• English

• Microsoft Excel

• Healthcare management

• Quantitative analysis

• EMR Systems

• Employee Orientation

• Triage

• Clerical Experience

• CPT Coding

• ICD-9

• Medical Coding

• Laboratory Experience

• Patient Care

• Office Management

• Management

Assessments

Sales Skills: Influence & Negotiation — Familiar

May 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar

Medical Terminology — Proficient

July 2019

Understanding and using medical terminology

Full results: Proficient

Receptionist — Proficient

July 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Verbal Communication — Familiar

October 2019

Speaking clearly, correctly, and concisely

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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