Customer Service Front Desk
Resume:
NYRIE
BAEZ-VARG
AS
ad1s0n@r.postjobfree.com
Philadelphia, PA 19149
I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. I want to excel in this field with hard work, perseverance and dedication. I want a highly rewarding career where I can use my skills and knowledge for organizational and personal growth toward the companies PROFESSIONAL SUMMARY
TruCare HomeCare - Caregiver
08/2018 - Current
Gaint's - Deli Associate/Cashier
11/2021 - 08/2023
MedRisk - Patient Advocate
08/2015 - 07/2020
WORK HISTORY
Assisted clients with daily living needs to maintain self-esteem and general wellness.
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Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
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Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
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Built strong relationships with clients to deliver emotional support and companionship.
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Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
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Maintained clean, trash-free workspaces to maximize productivity and safety.
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Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
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Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
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Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
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Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
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Helped customers complete purchases, locate items, and join reward programs.
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• Assisted customers by answering questions and fulfilling requests. Entered details into computer systems and managed database of information.
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Facilitated communication between patients, families and healthcare providers to support comprehension.
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SKILLS
• Speaking
• Time Management Skills
• Feedback Acceptance
• Training and Development
• Social Perceptiveness
• Systems Analysis
• Critical Thinking
• Cash Drawer Management
• Customer Relations
Verbal and Written
Communication
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• Customer Service Excellence
• Monitoring
• Money Handling
• Complex Problem-Solving
• Customer Service
• Hospitality Operations
• Customer Support
Peirce College
Philadelphia, PA
Health Sciences
Bartram John - Main
Philadelphia, PA • 06/2012
Diploma
EDUCATION
Prospect Airport Services - Cabin Cleaner
01/2019 - 04/2019
Contemporary Services Corporation. - Security Event Staff Member 06/2018 - 12/2018
Holiday Inn Express Hotel - Front Desk Receptionist 02/2016 - 10/2017
ShopRite - Cashier
12/2012 - 09/2015
Educated patients and families on healthcare options and financial support resources.
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Assisted patients in understanding individual rights and responsibilities in regards to care, coverage, and payment.
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Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
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• Maintained, cleaned and sanitized interior of aircraft.
• Safely used chemicals and other cleaning equipment.
• Cleaned, sorted and stored equipment inside aircraft spaces. Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
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Responded quickly to emergency situations to assess and deflect issues.
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Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
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Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
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Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
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Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
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• Scheduled, coordinated and confirmed appointments and meetings. Resolved customer issues quickly and notified supervisor immediately when problems escalated.
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Greeted customers entering store and responded promptly to customer needs.
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• Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
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• Worked flexible schedule and extra shifts to meet business needs.
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