Customer Service Data Entry

Lynnasia Fair

Washington, DC • 919-***-**** • *************@*****.*** •

Skills

● Proficient in Microsoft Office Suite, CDK, ImageSilo, HappyFox, and Nitro

● Strong background in research, analysis, and critical thinking

● Detail oriented and organized.

● Familiarity with data management systems and software.

● Proficient in accurately entering data into databases or spreadsheets. Experience

Sonic Automotive Charlotte, NC Data Specialist April 2023-November 2023

● Responsible for creating, uploading, and updating client portfolios as new data is received on a daily basis in high volumes.

● Performed heavy data entry & document management functions, to meet daily and monthly deadlines.

● Strong analytical thinking and problem-solving skills for identifying discrepancies or inconsistencies in data.

● Excellent organizational skills to maintain data integrity and confidentiality of clients.

● Strong communication skills to collaborate with team members, financial institutions and regional market controllers to present data findings and research.

● Awarded top uploader in the company twice within a 3 month period through meeting quotas and executing company procedures to ensure deadlines are met and to standard. JP Morgan & Chase Charlotte, NC Associate Banker - In Market Expansion - Intern September 2022 – March 2023

● Demonstrated quality customer service skills to provide personalized financial guidance and support.

● Excellent communication skills to explain complex financial products and services to customers.

● Proficient in conducting financial assessments and analyzing customer needs.

● Proven knowledge of banking regulations and compliance requirements.

● Proficient in financial software and tools for account management and transactions.

● Strong problem-solving skills to address customer inquiries and resolve issues.

● Ability to multitask and prioritize tasks in a fast-paced banking environment. Chipotle Mexican Grill Charlotte, NC Store Manager August 2018 – October 2023

● Proven leadership abilities to effectively manage a team and ensure excellent customer service.

● Ability to multitask and handle high-pressure situations in a fast-paced restaurant

● setting.

● Proficient in handling customer inquiries, complaints, and resolving issues in a timely manner.Responsible for staffing, onboarding and training team members to maintain high service standards.

● Strong organizational skills to manage schedules, inventory, and ordering supplies to ensure store accuracy.

● Knowledgeable in cash handling and point-of-sale systems for accurate transactions.

● Branded Gracious Woman Reborn Inc. Cary, NC Non-Profit Administrator August 2019 – December 2021

● Strong organizational and multitasking skills to manage multiple projects and deadlines.

● Excellent communication skills to effectively collaborate with staff, donors, and volunteers.

● Tasked in budgeting and financial management for non-profit organizations.

● Lead in projects and responsible for fundraising strategies to secure funding. Ability to develop and implement strategic plans to achieve organizational goals.

● Proficient in non-profit software and databases for donor management and program tracking.

● Strong leadership abilities to inspire and motivate teams.

● Passion for the mission of the non-profit and a commitment to making a positive impact on the community. Education

Year Up Charlotte, NC July 2023 – March 2023

Consumer Banking certification

Central Piedmont Community College, NC July 2022 --Present

• Finance

Contact this candidate