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Communication Skills Law Enforcement

Location:
Middletown, NY, 10940
Posted:
December 07, 2023

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Resume:

Edward Borgia *** Tompkins road

Montgomery, NY **549

347-***-****

ad1rza@r.postjobfree.com

Objective

Dedicated and highly trained law enforcement professional with 6 years of experience in maintaining public safety, enforcing laws, and responding to emergencies inside a state correctional facility. Seeking a challenging role as a State Trooper to utilize my expertise in law enforcement, criminal investigations, and community service, with a commitment to upholding the highest standards of safety and service excellence.

EXPERIENCE

New York State Department of Corrections and

Supervision, Otisville, NY — Correction Officer

September 2017 - PRESENT

● Responsible for the custody, security, safety and well-being of incarcerated individuals housed in facilities for The New York State department of Corrections

● Supervise the movement and activities of incarcerated individuals

● Routinely make rounds of assigned areas monitoring incarcerated individual health and safety

● Conduct thorough searches to uncover goods and materials not allowed in the facility.

● Assist in restraining violent and unruly incarcerated individuals.

● Applied interpersonal communication skills to negotiate and resolve conflict that could be harmful to myself, co-workers and other incarcerated individuals

● Supervised and utilized communication skills to work with incarcerated individuals and their families during family visitations

● Counseled incarcerated individuals on behavioral issues and emotional well-being

● Maintained detailed records and documentation of at least 150 incarcerated individuals at a time. Including progress reports and disciplinary records

● Developed strong crisis intervention skills and experience by handling crisis situations and responding appropriately to emergencies

United Rentals, Middletown, NY

07/02/11-09/20/17 — Repairs, Inside Sales Representative, Assistant Operations Manager

● Responsible for daily sales and rentals

● Performed repairs and maintenance on small equipment

● Served customers and helped them acquire what was needed for their home or business.

● Negotiated deals and prices with contractors, small businesses and homeowners

SKILLS

Risk Assessment

Conflict Resolution

Interpersonal Communication

Data Analysis

Crisis Intervention

Conduct Investigations

First aid & CPR qualified

AWARDS

Awarded the National Defense

Service Medal

Honorably Discharged (R1)

3 Year Good Conduct Award

Awarded Third Class Petty

Officer

Awarded the Global War on

Terrorism Service Medal

Navy Expert Pistol Shot Metal

● Developed and qualified leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaigns

● Gathered and utilized business intelligence on prospects to support sales calls, product presentations and driving new business

● Responsible for the safety programs and training for entire branch location

US NAVY, Yokosuka, Japan

2006-2010 —Flight Deck Control Operator, 3rd class Petty Officer

● Supervised over 200 sailors during flight deck operations

● Monitored the movement and maintenance of air crafts on flight deck during flight operations

● Ensured the safety of flight deck personnel during flight operations

● Performed pre-flight planning, equipment checks and post-flight maintenance planning

● Performed over 5,000 safety inspections

● Handled important records and kept inventory of division supplies

● Assigned new personnel to their living quarters while providing them with an overview of the ship and daily work expectations

● Performed random security checks in our divisions living quarters looking for contraband and ensuring personnel safety

● Assigned daily lunch, dinner & flight deck work schedules during flight operations for over 200 flight deck personnel

● Promoted cleanliness of our divisions living quarters as well as each individual

● Managed disciplinary actions when necessary

● Operated, maintained and repaired fueling and lubricating oils systems

● Trained and supervised personnel during the execution of daily work assignments

● Operated damage control and firefighting equipment EDUCATION

University of Phoenix

Bachelor Degree, Graduation Date: 2015

Major: Criminal Justice & Criminology

Suny Orange

Associates Degree, Graduation Date: 2012

Major: Criminal Justice

Suny Orange

Associates Degree, Graduation Date: 2012

Major: Liberal Arts

RELATED COURSEWORK

Criminology, Psychology, Sociology, Law and Ethics, Substance Abuse Counseling, Research Methods, Human Services, Public Relations, Organizational Management,

Communication, Visual Arts, Public Speaking



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