Kamran Akhter

SAFe Certified Scrum Master ad1rz4@r.postjobfree.com

www.linkedin.com/in/kamrantech68

Cherry Hill, NJ 08002

Green Card Holder

+1-551-***-****

SUMMARY

15+ years of dynamic hands-on Senior Scrum Master Experience managing large enterprise software development projects that meet demanding time and budget restraints.

Pro-actively anticipated project risks and issues and ensured adequate mitigation is put in place so delivery is not compromised.

Worked in complex settings e. g. multiple vendors, multiple locations, multiple cultured team

including on-site offshore models.

Managed multiple projects simultaneously while working within strict deadlines and maintaining professionalism.

Followed an Agile lean mindset to guide teams on successfully releasing high quality software on time while reducing waste.

As a servant leader I worked closely with product owners in refining and managing product backlogs to allow for perpetual delivery of features.

Continuously provided effective leadership in fast-paced, deadline driven environments with

outstanding oral/written presentation and communication skills

In-depth knowledge of Software Development Life Cycle (SDLC), including various concepts of Requirement Analysis using Agile (Scrum).

Proven ability to work creatively and analytically in a problem-solving atmosphere.

Experienced in effectively collaborating, facilitating, leading and coaching multiple Scrum teams.

Collaborated with developers, product managers, operations and other team members with requirements and release planning.

Excellent Project Management skills comprising of scope management, planning, negotiating, tracking, estimation, quality management and conflict resolution.

Continually take on many roles including as a strong facilitator, servant leader, skilled

communicator, and problem-solver.

EDUCATION

Bachelor of Science

University of Punjab

CERTIFICATION

SAFe Certified Scrum Master (SSM)

Scaled Agile

PMP (2764209) PMI

PROFESSIONAL EXPERIENCE

MORGAN STANELY, New York NY January 2020 - Current

Senior Scrum Master

Responsibilities:

As a Senior Scrum Master my responsibility was to facilitate Scrums of Scrum, overseeing 8 scrum teams and help them to manage their inter dependencies, managing project tracker, working closely with the system architect on blue print and understand the API’s routing and help the teams to understand the end digital product.

Working closely with the RTE to update the status report of my group according to the timeline and delivery commitment.

Managing the team’s members and Delivery Responsible Application development and Change requests in agile and scrum methodologies.

Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.).

Motivate construction teams to produce quality work within project schedule.

Worked extensively in Agile development as Scrum master using Azure DevOps for project tracking.

Preparing the estimation document for various tasks like Development, Testing, Implementation and Documentation.

Coordinating with External Suppliers to review and agree the data feeds for the new requirements.

Coordinates dependencies with other scrum teams.

Determine and assess need for additional staff and/or consultants and make the appropriate

recruitments, if necessary, during the project cycle.

Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs.

Managing projects from initiation to closure (planning, scheduling, budget management, risk

management, issue management, scope change management).

Team is moving the data from legacy application to AWS Cloud.

Provided consultation, direction, estimates, fiscal awareness, and cost with budget input to budget planning & project budget.

Defined product requirements through two major release cycles and managed product roadmap in agile/Scrum environment.

USAA Bank, San Antonio, TX Nov 2018 – Dec 2019

Senior Scrum Master

Responsibilities:

As a Senior Scrum Master my responsibility was to manage a digital platform facilitate SOS and manage my LOB, overseeing 5 scrum teams and help them to manage their inter dependencies and risk, managing project timeline, working closely with all my teams to understand their blockers and impediments and help them to resolve ASAP to keep my teams up and running and also help them in conflict resolution.

Lead and guide two SalesForce teams and drive sprint ceremonies (Sprint Planning, Sprint Estimation, Sprint Retrospective, Scrum of Scrums)

Implemented Scrum processes & conducted daily stand-up meetings, facilitated & scheduled meetings, Sprint Planning, Sprint Demo, Sprint Retrospective & decision-making processes in order to ensure quick inspection. Defining Done & Ready criteria.

Created Sprint Review report & Weekly status report, shared it with the product owner, sponsor.

Actively been involved in technical discussion with the architectural / technical team in coming up with the solutions for problems, discussing with the Product Owner in validating requirements.

Extracted business requirement from Product Owner, came up with estimates (ROM) for deriving release roadmap.

Managed multiple cross functional scrum teams across different locations. Guiding & coaching the team to refine, estimate & plan work in the backlog & program increment, removing impediments.

Provided Agile – Scrum coaching to my Scrum Team and client business owners/stakeholders in building up their understanding of Agile – Scrum.

Identified potential risk & shared it with respective stakeholder & maintained RAID register with mitigation plan, maintained sprint scope.

Worked with product owner to finalize/prioritize the product backlogs, minimizes delays & manages dependencies & keep ready for the next sprint. Actively contributing to the refinement of work in the backlog by analyzing requirements & acceptance criteria

Agile methodologies like TDD & BDD were used to cover Test Driven & Behavior Driven development in the project.

Used Azure DevOps (VSTS) for Code repository, branching, release & build management activity.

Used Jira extensively for Application Lifecycle Management / User Stories, Epics, Features, Task & Bugs tracking & Confluence for document management

TD bank, Mount Laurel, NJ March 2015 – Oct 2018

Scrum Master

Responsibilities:

As a Scrum Master my responsibility was to facilitate daily scrums, sprint planning, sprint review and retrospective for teams.

Managing the team’s members and Delivery Responsible Application development and Change requests in agile and scrum methodologies.

Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.).

Motivate construction teams to produce quality work within project schedule.

Worked extensively in Agile development as Scrum master and Product Owner.

Preparing the estimation document for various tasks like Development, Testing, Implementation and Documentation.

Coordinating with External Suppliers to review and agree the data feeds for the new requirements.

Coordinates dependencies with other scrum teams.

Determine and assess need for additional staff and/or consultants and make the appropriate

recruitments, if necessary, during the project cycle.

Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs.

Managing projects from initiation to closure (planning, scheduling, budget management, risk

management, issue management, scope change management).

Provided consultation, direction, estimates, fiscal awareness, and cost with budget input to budget planning & project budget.

Defined product requirements through two major release cycles and managed product roadmap in agile/Scrum environment.

Anthem – Norfolk, VA July 2011 – Feb 2015

Scrum Master

Responsibilities:

Facilitate scrum ceremonies including Sprint planning, Daily Scrums, Retrospectives & Sprint Review (Demo).

The goal is to have the correct story point estimation, assignments of the stories to the correct team members and have the stories marked as “Sprint Ready” in the Jira in order to prevent any fallouts once the development starts in the sprint.

Involved in the Program Increment (PI) planning to identify and discuss the team’s capacity, load that the team can take in the upcoming Increment, Team’s goals, improvements and dependencies of user stories on other Cross functional teams.

Proven ability to work creatively and analytically in a problem-solving environment.

Protect development team from outside distractions, impediments or team conflicts and maintain focus on product backlog project timeline.

Present progress status to the management on a weekly basis.

Analysis of data and comparison of legacy system (Informatica) to new system (Reltio)

Documentation of meetings and following up on actions for the project

Motivated the team to come up with quality shippable product that met the product goal (definition of done).

Developed various Agile Metrics and helped teams understand how to efficiently use these metrics to be more productive, hence reducing feature delivery time.

Expertly promoted continuous improvement and helped teams increase productivity and foster innovation.

Educated and reinforced scrum methodology and agile framework to team members and stake holders.

American Electric & Power - Columbus, OH Oct 2008– June 2011

Scrum Master/Business System Analyst

Responsibilities:

Application rewrites in Angular from older Uni-basic application & new functionalities, with complex data migration to new data models.

Executed Scrum Ceremonies – PI Planning, Release Planning, Sprint Planning, User Stories Grooming, Daily Standups, Sprint Review, Sprint Retrospectives, Sprint Demos & adoption of best practices, formalizing / defining Ready & Done Criteria.

Scheduled work & mentored the team in self-organization work items for development, provided guidance & Coaching on Scrum & resolved problems to meet technical performance & financial objectives

Worked with development team hand in hand for requirement gathering, development, manual & automation.

Testing, data governance & cleansing, data manipulation & data coming from multiple sources.

Involved in technical discussion with the architectural / technical team in coming up with the solutions for some problems, discussing with the Product Owner in validating requirements.

Managed multiple cross functional scrum teams across different locations. Guiding & coaching the team to refine, estimate & plan work in the backlog & program increment with the implementation of Scaled Agile Framework.

(SAFe) and different agile methodologies like TDD & BDD to cover Test Driven & Behavior Driven development.

Used key metrics like Burndown, Burnup, Velocity, productivity metrics in delivering committed work items, managing sprint backlog items & all Scrum boards, Sprint Scope.

Worked with RTE & product owner in PI Planning, finalizing/prioritizing product backlog to minimize delays & manages dependencies, made ready for upcoming sprint. Actively contributing to the refinement of work in the backlog by analyzing requirements & acceptance criteria.

Provided Agile – Scrum coaching to my Scrum Team & client business owners / stakeholders in building up their understanding of Agile – Scrum.

Brought ideas from professional facilitation, problem solving, continuous improvement, conflict resolution & Decision making to help the team become a high-performance & self-organized, excellent organizational skills.

Project resource loading & communicated potential risks with mitigation plan, managed health of the team & was a single point of contact for the project.

Worked with Business Owner to define project scope & objectives & worked effectively with others to remove development team’s roadblocks

Used Azure DevOps (VSTS) for Code repository, branching, release & build management activity.

Used Jira extensively for Application Lifecycle Management / User Stories, Epics, Features, Task & Bugs tracking & Confluence for document management.

United Parcel Service –Paramus, NJ Feb 2007-Sep 2008

Business Analyst

Responsibilities:

Configuration/Customization of the ServiceNow system including workflows.

Managed implementation of Document Management System meeting requirement deadlines.

Extensively used JIRA and VersionOne to track and manage projects progress for sprint and project timelines.

Worked with the Project Manager on various Project Management activities like keeping track of Project.

Support the team responsible for the implementation and administration of ServiceNow.

Validated the Web Services (SOAP) both Request and Respond Messages.

Provided project status reporting, updating of project information, effort & resource estimating.

Identified Use Cases from the requirements and wrote Use Case Specifications document.

Used ServiceNow reporting to analyze and troubleshoot reports, ensuring data accuracy and timeliness.

Used agile and waterfall methodology to execute complete software development lifecycle (SDLC) solutions, including requirements gathering, test planning and execution, design, development, and deployment for clients.

Provide performance monitoring, information and reporting; help diagnose root cause of problems.

Build/ create business application configuration items in ServiceNow.

Interacted with the SMEs and stakeholders to get a better understanding of client's business processes.

Managed project templates, Use Case project templates, requirement types and traceability relationships in VersionOne.

Collaborated with the Development and Testing Teams throughout the SDLC.

Responsible for testing web services both on the back end and also the consumers of the web services.

Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop.

Created ServiceNow update sets to promote and test on multiple ServiceNow instances.

Responsible for creating Use Case specifications for Service Oriented Architecture (SOA) services.

Created the SQL scripts for demonstrating the prototypes and for verifying the result sets.

Played a key role in project planning activities, User Acceptance Testing (UAT), and implementation of the system enhancements and conversions.

Created documentation and test cases, worked with users for new module enhancements and testing.

ADDITIONAL INFORMATION

Methodologies Waterfall, Agile, UML, Certified Scrum Master, Kanban, Spotify, Jira Align, Spring Boot, AWS Cloud,Version One,Miro, Mural, Change Management Tools Rational ClearQuest, Rational Clear Case, Confluence, JIRA, PVCS Business Modeling Tools Rational Rose, Microsoft Visio, Pega, VUI, AdHoc reporting Analysis Tools MS Excel, MS Access, Toad, Micro Strategy, Salesforce, Azure DevOps, Azure Cloud, QlikView, Project Management Microsoft Project, Microsoft Excel, Rational Requisite Pro Databases MS SQL Server, MS Access, Service Now, Oracle, DB2 and Data Security, HaDoop Testing Tools HP/Quality Center, Jira, TFS, Rally, Sharepoint, Outlook, CCVT, IVR, Matter Most.

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