CENDY WORRELL

*** **** ******, ********, *** York 11 · 347-***-****

ad1rz2@r.postjobfree.com

EXPERIENCE

****, (REHIRED 2021-PRESENT

HEAD TELLER (TELLER)

municipal credit union

Provides exceptional service to members.

Process member’s transactions, payments, deposits & withdrawals.

Give recommendations about products and services.

Maintain cash vault, cash box, TCD’S & TCR’S cash machine.

Daily processing & balancing of ATM.

Assists with training of newly hired Tellers and Member Services Representatives.

Performs- non-teller clerical duties on a periodic basis.

2019-2021

SENIOR TELLER

apple bank for savings

Processing all financial transactions that range from basic to complex in nature, deposits, withdrawals, loan payments, CTR’S & SAR’S.

Provides clients with information regarding apple bank’s products.

Maintain and balance cash drawer, cash vault.

Provide exceptional customer service in a prompt, efficient and courteous manner.

Assists with the training of newly hired tellers and acts as a mentor, providing guidance during interaction with customers.

Assist with supervisory teller with the daily operation of the teller line.

Adheres to the bank’s code of conduct.

Performs non-teller clerical duties on a periodic basis.

Cross train on non-teller functions.

Assist with the opening and closing procedures of the bank.

2009-2019

MANAGER

PAY-O-MATIC

Provides consistent training to new and experienced associates.

Performs evaluations on staff performance within the store.

Leads staff by showing the correct work ethic, such as how to provide excellent customer service and how to follow store policies, procedures and laws.

Introduces a new line of products and financial help to customers in need.

In charged of Vault Maintenance (the cash flow in and out of store).

Perform and maintain cash boxes, prepare CTR reports, along with SARS and MOL.

EDUCATION

MAY 2021

DIPLOMA, JAMES MADISON HIGH SCHOOL

Business Management

GPA: 3.8/4.0

December 1999

COMPUTER OFFICE SPECIALIST, DRAKE BUSINESS SCHOOL

Graduated with honors.

Graduated with knowledge on office Computer Science & Basic Law, as well as research techniques.

SKILLS

Loan Closing Specialist

Provides excellent customer service

Able to train new and experienced associates within the work place.

Able to spread motivation to other workers.

Responsible with overseeing important materials and peers in the work place.

Cooperates well with other workers

Able to take leadership roles.

ACTIVITIES & INTERESTS

Literature

Environmental conservation

Travel

Contact this candidate