John E. Givins

System and Network Administrator, IT and MIS Manager

(Team Player and Master Communicator)

Southaven, MS 38671 ad1ryx@r.postjobfree.com(901) 282-5646

Work Experience

Technology Services Manager (TSM)

NIKE, INC - Memphis, TN

July 2019- September 2023

Technology Service Manager- Served in a leadership role to support the North America Logistics Centers in the US and Canada with Infrastructure knowledge and expertise with WMS and WCS System within Nike Network and to ensure smooth operation of the whole system/network within NIKE facility.

Knowledge of Warehouse Control and unit sortation/fulfillment systems

Knowledge and experience of WMS systems integration with Material Handling Equipment and Warehouse Control System (WCS) in a large-scale distribution center environment.

Active Directory manages computers and other devices on the network

Strong leadership and technical skills

Effective communication skill

Strong team player with the ability to work in project and production support models with a diverse group of individuals across multiple departments.

Comfortable working in a fast- paced, results-oriented and sometimes highly stressful environment.

Knowledge of SQL statements used in the research, investigation, and resolution of production issues, I have experience of creating different queries.

Knowledge with Installed, maintained, and upgraded the AS400 system.

Communicator that makes sure each task is assign to the correct group

Knowledge of working with different servers within Nike

Knowledge of WMS, WCS, and Manhattan

Knowledge of EDI 15 Years

knowledge of WMI

Analyzed existing IT systems and providing improved solutions. Established the resources required for projects and presenting findings to upper management. Collaborated with technical staff to create strategic plans to deliver services. Analyzed clients’ issues and developing plans to mitigate them. Scheduled upgrades and replacements of software and hardware. Overseeing the acquisition of new technology. Hire and train new staff. Kept abreast of developments in the technological and management sectors. Attended workshops and scheduling refresher courses as required.

System Administrator Technologyx, Inc - Memphis, TN September 2017 to July 2019

Active Directory manages computers and other devices on the network, creating, manage domains, users, and objects on the network.

VOIP. Responsible for Cisco IP Phone, Cisco PBX, and IP Technologies for placing and transmitting telephone calls over an IP Network.

Technologyx, Inc, Memphis Tn .09/17-07/19

System Administrator- Served in a leadership role to maintain, support and troubleshoot all systems for FCS and Humes Schools. Communicate day with Principle and teachers to assist them with Active Directory, Power School, Smart board, workstations, switches, and servers.

•Help Desk support to all the staffs

•Set-up and maintain Pcs, Printer Server, and Servers

•Responsible for maintaining all Windows applications, security, passwords, user profile, office 365 and switches and routers.

•Maintain Printer Server, Mail Server, and all local pcs

•Remote into staffs’ laptops and pc to troubleshoot problems

•Maintain phones system, VoIP Systems and Voicemail Systems

•Responsible for systems upgrade, images, and server applications

•Very familiar with many Windows XL, 7, 8, and 10, Unix operating Systems deployment options (software and hardware).

•Active Directory enable and adding users

•VPN enables user to send and receive data on the network

Consultant

All State Insurance - Memphis, TN December 2010 to September 2017

System Administrator Served as consultant to implement a new network infrastructure for the local AllState Insurance office. Installed network switches/routers and upgraded servers as needed.

System Administrator Manager

REEBOK - Memphis, TN

November 1997 to December 2010 Served in a leadership role to maintain, support and troubleshoot over all workstations, protect day-to-day business integrity through monitoring information processing and through daily backups as well as to verify network connections and to maintain maximum system up-time. Configured, imaged, deployed, and maintained all desktop and laptops. Performed system administration and

system migrations throughout the Memphis Distribution (Warehouse) Center, provided and maintained documentation of system updates.

•Supervised 8 IT Specialist and maintained PCs and programming for over 575 end users.

•Used project management, and technical expertise to: (1) Set-up and maintain workstations and servers, (2) perform hardware and software service, (3) instigate anti-virus and software backup, and

(4) provide consulting or training to operators.

•Interacted with managers, users, and operators to determine computer-related needs.

•Built Servers as need by corporate to maintain daily operations and Windows 2000/2003 Server, SQL Server maintenance.

•Designed and implemented Windows environment network, upgraded network and workstations.

•Responsible for maintaining all AS400 applications, security, passwords, user profiles, and system back-ups.

•Administrator of primary Domain Server, Print Server, Application Server, Mail Server, Backup Server, and all local PCs.

•Ensured applications and systems security levels are consistent with the requirements of the individual and/or department. Installed software upgrades for all new applications.

•Installed, maintained, and upgraded systems AS-400, Windows XP, SAP, WCS, CPS, CISCO VoIP Systems, RPG IV, WMS, and Lotus Notes. Barcode XML, OCR Indexing, and Automated EDI Process.

•Created queries by using data from available libraries and system files to solve operational issues.

•Operating Systems and Software Windows 2000 Server, XP, Windows NT, NT Server 4.0, SQL/400, Windows 2000, Advance Server, Alert, Windows 98, and Schedule.

•Troubleshoot network performance, Server and PC issues, installed and repaired LAN network connections.

Experience Continued:

Regional System Analyst DATASERV, Eden Praise, MN February 1991 to July 1997

Traveled on-site to client locations to use leadership, project management, and technical expertise to: (1) Set-up workstations and maintain workstations and servers, (2) performed hardware and software service & design, (3) assisted in the selection and implementation of custom software, (4)

conducted company and client training seminars, (5) provided consulting or training to operators, and

(6) provided setup, installation, and interface support on micro-based telecommunications equipment.

•Built and replaced PS2 processors and troubleshoot devices to component level; programmed AS/400, 942, and troubleshot and repaired Cisco Routers.

Education

Associates of Occupational Studies in Advanced Electronics Technology

SOUTHEAST COLLEGE OF TECHNOLOGY - Memphis, TN

Skills and duties at Nike and Reebok

IT Manager, Team player Active Directory, VPN, DNS, System Administrator, System Admin, VMware, Create Queries, TCP/IP, RPG, Shift Lead, Communicator, WMS, AS400, SQL, SAP, VOIP, Switches, servers and Printer Server. BUILDING INFRASTRUCTURE, EDI and Active Directory.

I have experience with Warehouse Management Systems such as SAP WM, Manhattan, JASCI, ETC. Familiar with warehouse processes and experience supporting a WMS system.

Familiar with Warehouse End User support for transactions in JASCI-Receiving, Shipping etc.

Data correction in the system resulted from the user mistakes.

Assistance in the Inventory discrepancy-debug/diagnose/analyze the root cause

Cycle count adjustments

Report the bug to the vender and coordinate the resolution.

Root cause analysis of the system bug

Document the system issues and business requirements (BRDs)

Close interaction with IT members-EDI, Infrastructure, etc.

Troubleshoot to component Level.

Working with MANANGEMENT TEAM DAY TO DAY Operation.

Day to Day control of the supply chain software.

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