David Sivertsen Sales and Customer Service Specialist

908-***-**** New Brunswick, NJ 08901

ad1ry6@r.postjobfree.com

Experience:

TruGreen Lawn Care National Sales

Wayne, NJ 3/2019 – 3/2021

First year finished #6 in company customer support in under a year

Customer Service phone support, requiring extensive product knowledge as well as expertise of company proprietary software

Promoted to National Sales Team by 2nd year, generating new sales while upgrading current customers, even during Covid lockdown

Inspire Clean Energy Marketing Div. Sales Team Leader Wayne, NJ 3/2017 – 2/2019

Customer direct marketing to change home energy consumption from fossil fuel to 100% wind-sourced production

Trained new sales team members in advanced marketing techniques, pitches and rebuttals, as well as extensive product knowledge

Studied and reviewed effective marketing approaches for regional demographics daily for over a year, improving and implementing adapted penetration strategies, increasing sales

Sears Appliances Sales Manager

West Orange, NJ 5/2014 – 02/2016

Promoted to Sales Team manager within first year

Led region in Protection Agreement Service sales 5/2015 - 7/2015

Hired and trained sales team on sales and product knowledge, while also driving overall branch revenue and handling all customer satisfaction concerns Education:

American School of Business Property and Casualty Insurance Licensing Fairfield, NJ 3/2013 – 9/2013

Branford Hall Career Center Graphic Design / Web Design Parsippany, NJ 11/2016 – 9/2017

Volunteer Work:

Cooked for neighborhood soup kitchen service that fed up to 150 people (Love Thy Neighbor). Worked at NY university campuses helping students move in to raise money for local church. Military: Army National Guard – 5th/117 Cavalry, Trp A (E-4) Communications and Logistics 2/1998 – 6/2003