VICTORIA SALAZAR
*** *. ******* **. ***** Prairie TX 75052 · 469-***-****
********.********@*****.***
EXPERIENCE
JANUARY 2022 TO MARCH 2023
IMS SUPPORT DATA ENTRY, INSTALL PARTNERS LLC.
To enter data from various source documents into the computer system storage, processing data management purposes.
• Keeping the company data base up to date on a timely basis
• Coordinating with schedulers and support systems and installers to ensure customer satisfaction before and after work is performed.
• Operating scheduling software and CRM software and fulfillment software through online and mobile platforms.
AUGUST 2020 TO JANUARY 2022
DISPATCHER, JB HUNT TRANSPORT INC.
• Under routine supervision, this position is responsible for scheduling, dispatching, and resolving problems for our drivers, contractors, and/or carriers
• Maintain driver detention time and manage equipment through effective communication and planning to improve operational efficiency and profitability
• Ability to efficiently assign loads on driver to maximize profitability, customer satisfaction, and driver retention for assigned market areas
• Proactive communication skills with internal and external customers including resolving issues with timely pick-up and delivery, check calls.
• Responsible for driver load monitoring, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected customers
FEBRUARY 2019 TO JANUARY 2020
LEGAL ASSISTANT, THE LAW OFFICE OF CHASE HORTON PLLC.
• Maintained appointment calendar, schedule appointments, conference, and meetings.
• Prepared letters to clients
• Conducted initial client interviews via phone and in person.
• Created documents that needed to be mailed, faxed, emailed to the proper court.
• Create bonds for warrants and kept a good relationship with various court clerks. 2
EDUCATION
JUNE 2016
HIGH SCHOOL DIMPLOMA, GRAND PRAIRIE HIGH SCHOOL
SKILLS
• 50 WPM
• Good Organization skills with timely follow up
skills
• Good oral and written skills
• Knowledge of Excel and Word
• Multitasking
• CPR certified