Data Entry Team Members

Stephanie Bertucci Certified ScrumMaster® (CSM®)

Lafayette, LA 70506 – 337-***-**** – ********.*@*******.*** – www.linkedin.com/in/stephanie-bertucci-005527127 As an energetic and goal-driven professional with exceptional communication and leadership skills, I aspire to leverage my experience in nurturing cross-functional cooperation and guiding teams to deliver high-quality solutions. With a determination to learn and a background of cultivating collaboration, I am enthusiastic to contribute to team performance and product/project success. I am committed to maximizing team efficiency and elevating project/product results.

My personal goal is to offer my skillset and contributions to your organization and your commitment to innovation and excellence, ensuring seamless project execution and exceeding client expectations. Special Skills & Abilities

Leadership and Team Building:

• Facilitating and guiding the team’s growth through servant leadership and coaching

• Fostering collaboration and creating an environment of trust

• Setting a positive example and modeling desired behavior

• Actively listening to team members and addressing their concerns effectively Strategic Planning and Decision Making:

● Creating clear objectives and defining team goals

● Analyzing options and identifying risks and dependencies

● Making data-driven decisions and prioritizing tasks

● Communicating progress and coordinating technical requirements with stakeholders Relationship Building and Communication:

● Developing and executing strategic plans for stakeholder engagement

● Building and maintaining strong relationships with clients and stakeholders

● Effective communication and negotiation skills

● Nurturing positive interactions and empathy towards team members and stakeholders Technical Skills:

● Proficiency in Agile methodologies and Scrum framework; Kanban, Lean, SAFe and DevOps

● Strong verbal and written communication skills for effective team and stakeholder communication

● Data analysis and reporting skills to track team performance and progress

● Technical acumen to understand and communicate technical requirements to development teams

● Excellent email communication, file management, and documentation skills

● Strong knowledge of Microsoft Office Suite, Miro, Jira, Jira Align, Confluence, Atlassian and Azure DevOps with collaboration tools such as Microsoft Teams, Slack, SharePoint, Basecamp and Salesforce Additional Skills:

● Conflict resolution and problem-solving skills

● Facilitation and coaching skills to drive team meetings and discussions

● Continuous learning mindset and the ability to adapt to new tools and technologies

● Ability to manage and prioritize multiple tasks and projects simultaneously

● Experience in change management and helping teams embrace Agile principles

● Certification in Scrum/Agile methodologies, such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM)

● Knowledge of other Agile frameworks like Kanban or Lean

● Experience in working with cross-functional teams and stakeholders from different departments or organizations

● Understanding of software development processes and the ability to identify areas for improvement

● Skill in facilitating retrospectives and other Agile ceremonies to drive continuous improvement

● Ability to handle and resolve conflicts within the team or with stakeholders in a constructive manner

● Experience in coaching and mentoring team members to enhance their Agile skills and mindset Employment History

Director of Engagement (August 2022 – June 2023)

Bayou Vermilion District

● Applied Agile methodology to enhance service efficiency and quality, collaborating closely with team members for effective implementation.

● Provided responsive support, addressing queries, booking tasks, and directing efforts towards optimal project outcomes.

● Collaborated with Department Directors to optimize team interaction and enhance over all experiences.

● Developed and sustained iterative schedules for interpreters, tour guides, and instructors, fostering effective communication and adaptability to evolving project priorities.

● Engaged in Agile ceremonies, enhancing transparency and tracking progress while adhering to Agile principles and established guidelines.

● Created tourism packages, designed itineraries, organized tour logistics, and planned/executed special initiatives to drive and assure project successes

● Advocated continuous improvement through coaching and guiding team members in adopting agile methodologies, recruiting and cultivating self-organizing teams, and overseeing team performance for ongoing learning.

Client Management Coordinator (August 2021 - August 2022) Acadiana Regional Coalition for Homelessness and Housing

● Coached clients to empower self-sufficiency in alignment with the organization's mission.

● Provided unwavering encouragement and support during challenging times.

● Facilitated clients' attainment and maintenance of permanent housing through collaborative efforts.

● Oversaw a caseload of 20+ clients, engaging in daily communication and meetings with clients and landlords/property management and healthcare professionals for smooth coordination.

● Utilizing my expertise in Health Equity and Social Determinants of Health, I effectively assisted clients in navigating various applications for Housing Sustainability, such as Section 8, SNAP, SSI, and SSDI.

● Established and maintain partnerships with multiple community-based organizations.

● Participated in weekly team meetings to collectively address obstacles and brainstorm solutions. Environmental Education - Park Naturalist (October 2017 - March 2020) LCG Department of Community Development

● Facilitated daily environmental and natural science education for local schools, youth, and adults.

● Managed a natural forest and gathered scientific data on local fauna and flora.

● Teamed up with colleagues to develop and execute community projects and outreach programs year-round.

● Played a crucial role in fostering a deeper connection between visitors and the natural wonders of the park, promoting environmental stewardship and conservation awareness. Merchandise Operations Manager (November 2016 - September 2017) Kirkland's Home

● Utilized adaptive practices for visual merchandising planning to optimize product displays and drive customer engagement.

● Instructed merchandising procedures, including shipping/receiving, stockroom layout, and setting up displays.

● Cultivated a supportive team atmosphere, especially during challenging holiday seasons, and provided constructive feedback.

● Employed servant leadership methodologies to effectively train incoming employees. Education

Associates of Applied Science, 2012

Jones County Junior College

Ellisville MS

Certifications

Certified ScrumMaster® (CSM®)

Scrum Alliance

08/04/2023

https://bcert.me/smwjditwo

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