Business Analyst Project Management
Resume:
DEVIKA ANGAMUTHU
West Lafayette, IN 508-***-**** ***************@*****.***
SUMMARY
My objective is to leverage my experience while continuing to be challenged
Overall, 12 years of experience, which includes 9 (Nine) years of experience working for TATA CONSULTANCY SERVICES as a software consultant delivering software products and services and 3(Three) years as Business Analyst freelancer with Platform 3 Solutions
My background in Project Management, Business & Data Analysis, Business Intelligence, Application Support Maintenance, Quality and Technical Process Management represents a unique combination of disciplines.
Have considerable experience in managing portfolios with activities comprising Project Planning, Defining Cost/Budget, Monitoring & Tracking, Schedule & Quality Management, Risk Management and Resource Management
Primarily worked in Retail and Banking Domains
Personally, I have the drive and determination to consistently achieve success as a team leader in my earlier assignments.
SKILLS
Operating system: Windows 95, NT, XP, MS-DOS, UNIX
Languages: VS-COBOL-II, CICS, FORTRAN-77, JCL, C, REXX, IEF -Cool Gen,
Visual Basic 5.0, Advance Excel
Software: IEF Cool Gen, MS Office, MS Project Plan, MS Visio, MQ Series, CICS, Crystal Reports
Data Base: DB2/400, SQL
Business and Data Analysis, Power BI, Tableau, Python, SAS
Project management
Strong Communication and collaboration
Teamwork and Leadership
EXPERIENCE (1999 – 2007: TATA CONSULTANCY SERVICES)
1999 - 2000
Role: IEF – Cool Gen Developer
Client: ABN-AMRO
Location: Chennai, India
Project: The scope of the project was to expand the length of the product code field, authorization code field, customer identification code, money field and account code field. The process of conversion involves using Customized Change Management Turnover software.
Responsibility:
oInvolved in coding and unit testing of the application
oDocumentation of the process.
oContributed to new team member induction
2000 – 2001
Role: Support Analyst and Service Engineer
Client: Target Corporation
Location: Minneapolis, USA
Project: Guest Application Maintenance & Support, Centralized Application Support
Responsibilities:
oEnhancements of Guest applications for Target Corporation
oAnalyze identified Client and User problems, estimation, planning and scheduling of fixes
oClient Support like answering queries from business clients and IS Clients
oManaging the project documents like Transition Plan, Service Plan and Maintenance Manual for Credit systems of Target Corporation
oWorkload Management, guiding the team, monitoring the progress, and status reporting
oCoordinate the problem resolution and recovery activities.
2001 - 2002
Role: Service Change Manager
Client: Target Corporation
Location – Minneapolis, USA
Project: Centralized Application Mainframe & Open Systems
Responsibilities:
oUnderstanding the requirements from Business Users
oEstimating the resource requirements and coordinating the approval process
oCoordinating with Business Users and IT Developers on prioritizing
oMaintaining the use cases and story
oCoordinating with change & release management groups on deployment
oCoordinating with Development and Support team in transitioning the changes.
2002 - 2003
Role: Business Analyst for Centralized Application Support & Maintenance
Client: Target Corporation
Location: Chennai
Project: Supply Chain Management, Stores, Distribution & Logistics and General Merchandise
Responsibilities:
oImpact analysis, coding, testing for Service Change Requests (SCR’s)
oConduct perfective and preventive maintenance in the form of Service Requests (SR’s)
oProviding solutions to technical problems encountered for enhancements
oResolving Client and User problems.
2003 – 2005
Role: Project Manager for Sales & Inventory Management Rewrite
Client: Target Corporation
Location: Chennai
Project: Target’s core system Sales & Inventory Maintenance rewrite in Oracle, Java, IEF Cool Gen and Mainframe as the legacy IMS systems were hard to maintain and expand.
Responsibilities
oPreparing Project Estimation
oAllocating resources
oPreparing Team Work Plan
oAssigning task to team and monitoring
oCoordinating the meetings and teleconferences
oCoordinating with business user to understand the requirements
oPlanning the change release schedule
oMitigating and tracking issues and action items
oPublishing and presenting monthly status reports to senior management
oConduct training sessions, workshops for team building, team motivation
oConduct interview for new hires.
2006 - 2007
Role: Technical Process Manager, Software Auditor and, Quality Manager
Location: Chennai, India
Project: All Retail Projects
Responsibilities:
oAuditing all Retail projects on process, function, and delivery
oIdentifying their risks and helping on mitigation
oDefining their delivery milestones
oInvolving right stakeholders for their smooth functioning
oRedefining their process to have smoother day-today activities
oAlarming all stakeholders before the disaster
oSharing the market best practices and helping them to innovate to betterment the project deliveries
oCoordinating for the ISO, TATA, CMMI, PCMM audits.
EXPERIENCE (2019 – 2022: Platform 3 Solutions)
2019 - 2022
Role: Business Analyst freelancer
Client: Multiple Clients
Location: USA
Project Description: Data Archival of structured & unstructured data, and legacy application decommissioning.
Responsibilities:
oMeeting respective client stakeholders (like application portfolio manager, application SMEs and application user) to understand the legacy application high level function and data archival needs.
oDocumenting the above collected requirements and communicating the same to the technical team with delivery timelines.
oProject coordination, Review with client stakeholders to get the project completion signoff.
EDUCATION
1995- 99
Bachelor of Engineering (Electronics and Communication), Government College of Technology of Bharathidasan University, Coimbatore, Tamil Nadu, India
RESIDENTAL STATUS
US Citizen
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