DEVIKA ANGAMUTHU

West Lafayette, IN 508-***-**** ad1rx0@r.postjobfree.com

SUMMARY

My objective is to leverage my experience while continuing to be challenged

Overall, 12 years of experience, which includes 9 (Nine) years of experience working for TATA CONSULTANCY SERVICES as a software consultant delivering software products and services and 3(Three) years as Business Analyst freelancer with Platform 3 Solutions

My background in Project Management, Business & Data Analysis, Business Intelligence, Application Support Maintenance, Quality and Technical Process Management represents a unique combination of disciplines.

Have considerable experience in managing portfolios with activities comprising Project Planning, Defining Cost/Budget, Monitoring & Tracking, Schedule & Quality Management, Risk Management and Resource Management

Primarily worked in Retail and Banking Domains

Personally, I have the drive and determination to consistently achieve success as a team leader in my earlier assignments.

SKILLS

Operating system: Windows 95, NT, XP, MS-DOS, UNIX

Languages: VS-COBOL-II, CICS, FORTRAN-77, JCL, C, REXX, IEF -Cool Gen,

Visual Basic 5.0, Advance Excel

Software: IEF Cool Gen, MS Office, MS Project Plan, MS Visio, MQ Series, CICS, Crystal Reports

Data Base: DB2/400, SQL

Business and Data Analysis, Power BI, Tableau, Python, SAS

Project management

Strong Communication and collaboration

Teamwork and Leadership

EXPERIENCE (1999 – 2007: TATA CONSULTANCY SERVICES)

1999 - 2000

Role: IEF – Cool Gen Developer

Client: ABN-AMRO

Location: Chennai, India

Project: The scope of the project was to expand the length of the product code field, authorization code field, customer identification code, money field and account code field. The process of conversion involves using Customized Change Management Turnover software.

Responsibility:

oInvolved in coding and unit testing of the application

oDocumentation of the process.

oContributed to new team member induction

2000 – 2001

Role: Support Analyst and Service Engineer

Client: Target Corporation

Location: Minneapolis, USA

Project: Guest Application Maintenance & Support, Centralized Application Support

Responsibilities:

oEnhancements of Guest applications for Target Corporation

oAnalyze identified Client and User problems, estimation, planning and scheduling of fixes

oClient Support like answering queries from business clients and IS Clients

oManaging the project documents like Transition Plan, Service Plan and Maintenance Manual for Credit systems of Target Corporation

oWorkload Management, guiding the team, monitoring the progress, and status reporting

oCoordinate the problem resolution and recovery activities.

2001 - 2002

Role: Service Change Manager

Client: Target Corporation

Location – Minneapolis, USA

Project: Centralized Application Mainframe & Open Systems

Responsibilities:

oUnderstanding the requirements from Business Users

oEstimating the resource requirements and coordinating the approval process

oCoordinating with Business Users and IT Developers on prioritizing

oMaintaining the use cases and story

oCoordinating with change & release management groups on deployment

oCoordinating with Development and Support team in transitioning the changes.

2002 - 2003

Role: Business Analyst for Centralized Application Support & Maintenance

Client: Target Corporation

Location: Chennai

Project: Supply Chain Management, Stores, Distribution & Logistics and General Merchandise

Responsibilities:

oImpact analysis, coding, testing for Service Change Requests (SCR’s)

oConduct perfective and preventive maintenance in the form of Service Requests (SR’s)

oProviding solutions to technical problems encountered for enhancements

oResolving Client and User problems.

2003 – 2005

Role: Project Manager for Sales & Inventory Management Rewrite

Client: Target Corporation

Location: Chennai

Project: Target’s core system Sales & Inventory Maintenance rewrite in Oracle, Java, IEF Cool Gen and Mainframe as the legacy IMS systems were hard to maintain and expand.

Responsibilities

oPreparing Project Estimation

oAllocating resources

oPreparing Team Work Plan

oAssigning task to team and monitoring

oCoordinating the meetings and teleconferences

oCoordinating with business user to understand the requirements

oPlanning the change release schedule

oMitigating and tracking issues and action items

oPublishing and presenting monthly status reports to senior management

oConduct training sessions, workshops for team building, team motivation

oConduct interview for new hires.

2006 - 2007

Role: Technical Process Manager, Software Auditor and, Quality Manager

Location: Chennai, India

Project: All Retail Projects

Responsibilities:

oAuditing all Retail projects on process, function, and delivery

oIdentifying their risks and helping on mitigation

oDefining their delivery milestones

oInvolving right stakeholders for their smooth functioning

oRedefining their process to have smoother day-today activities

oAlarming all stakeholders before the disaster

oSharing the market best practices and helping them to innovate to betterment the project deliveries

oCoordinating for the ISO, TATA, CMMI, PCMM audits.

EXPERIENCE (2019 – 2022: Platform 3 Solutions)

2019 - 2022

Role: Business Analyst freelancer

Client: Multiple Clients

Location: USA

Project Description: Data Archival of structured & unstructured data, and legacy application decommissioning.

Responsibilities:

oMeeting respective client stakeholders (like application portfolio manager, application SMEs and application user) to understand the legacy application high level function and data archival needs.

oDocumenting the above collected requirements and communicating the same to the technical team with delivery timelines.

oProject coordination, Review with client stakeholders to get the project completion signoff.

EDUCATION

1995- 99

Bachelor of Engineering (Electronics and Communication), Government College of Technology of Bharathidasan University, Coimbatore, Tamil Nadu, India

RESIDENTAL STATUS

US Citizen

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