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Customer Service Retail

Location:
Bronx, NY
Posted:
December 07, 2023

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Resume:

YORK GARCIA

Bronx, NY ***** 347-***-**** ad1rvz@r.postjobfree.com

CUSTOMER SERVICE PROFESSIONAL

SUMMARY OF QUALIFICATIONS

Over 10 years of retail customer service and receiving experience.

Proficient in Microsoft Office Suite & Blackboard.

Open minded and receptive to new ideas as well as able to apply critical thinking to resolve problems

Fast learner and ability to adapt to changing environments.

Great at multi-tasking, working under pressure and meeting deadlines.

Work well independently or part of a team.

EMPLOYMENT HISTORY

Bellevue Hospital, New York, NY

Medical Supply Stock Clerk, 5/2021- Present

Ensuring that supply rooms are organized and cleaned.

Responsible for receiving supplies, verifying weight, count, and quantity of merchandise.

Helped with daily and weekly inventories on assigned floors.

Created supply requisitions/orders for medical supplies requested.

Ricoh, New York, NY

Insite Specialist Supervisor, 10/2019-5/2021

Supervise all staff activities to ensure adherence to policy and procedures

Complete assigned “work orders”, including, but not limited to: moving of office-related furniture, equipment and supplies on an as-needed basis; weekly cleaning of the interiors of office refrigerators in café areas. Work orders will also include tasks related to function/event set-ups and take downs.

Answer incoming calls help with clerical duties such as making copies and faxing

Deliver packages to designated departments and personnel

Key rec incoming parcels from various shipping companies

The Home Depot, New York, NY

Delivery Coordinator/ Receiver, 4/2011-9/2018

Oversee vendor accounts and coordinate deliveries for merchandise purchased at the store and at the offsite warehouse.

Resolve shipment issues and paperwork discrepancies.

Inputting deliveries and assisting in dispatching drivers.

Answering inquires via telephone and email regarding delivery ETA and tracking.

Key receiving all incoming merchandise from UPS, FEDEX, JB Hun and Estes.

Helping customers on the sales floor during down time.

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OCE Business Services, New York, NY

Mail Clerk, 5/2008–4/2011

Distribute packages to designated departments and personnel.

Key-rec, scan receive and verify packages from various shipping companies

Answer incoming calls and take messages.

Clerical duties such as making copies, faxing, changing printer supplies

Hand delivered packages to various locations around the city.

EDUCATION

Bronx Aerospace Academy in Evander Childs High school, 9/2001- 6/2005

High school Diploma



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