Louina Sanchez

Houston, TX *****

ad1ruz@r.postjobfree.com

+1-832-***-****

Reliable certified swing manager with 5+ years of experience and a personable, adaptable mentality. Excellent skills in problem-solving and conflict management with extensive operation knowledge and understanding of restaurant business needs. Ready to apply expertise and experience to challenging new role with long-term potential for growth and advancement. Authorized to work in the US for any employer

Work Experience

Assistant Manager

Taco Cabana - Houston, TX

September 2022 to October 2023

Manage Store, Cash handling, Make orders for customers, bag orders. Clean, Supervise all employees on shift. Customer service. Answer phones. Run P.O.S. System. Make orders for repairs. Data Entry upload paperwork to group messages. Paperwork, Hire employees. Certified Swing Manager

McDonald's - Houston, TX

January 2016 to July 2022

• Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized.

• Trained crew members on how to perform tasks correctly.

• Managed employee performance to give guests accurate, efficient and personable service every time.

• Trained staff on proper cooking procedures as well as safety regulations and productive strategies.

• Enhanced sales by promoting products and assisting with creative menu selections.

• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

• Verified prepared food met standards for quality and quantity before serving to customers.

• Handled money, balanced tills, processed credit card payment batches and prepared bank deposits while maintaining accuracy.

• Handled escalated customer concerns with speed and knowledgeable support to achieve satisfaction and maintain long term loyalty.

Education

High School

Stephen F Austin High School

Skills

• Conflict Management

• Serving

• POS

• Leadership

• Restaurant Experience

• Food Service

• Supervising Experience

• Kitchen Experience

• Schedule management

• Relationship building

• Problem Solving

• Etc.

• Food Preparation

• Food Safety

• Stocking

• Food Production

• Shift Management

• Management

Certifications and Licenses

Food Manager Certification

September 2021 to May 2026

City of Houston Food Management Certification

Serv Safe Certification

Food Handler Certification

Additional Information

TABC Certified

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