Assistant Manager Rainbowshop - Burlington, NJ October 2006 to June 2022

● Provided excellent customer service in a timely manner.

● Advanced to keyholder and assistant manager-in-charge in the absence of the manager.

● Improved service quality and increased sales by gaining a thorough understanding of the company's products and services.

● Coached sales team on how to use effective sales techniques and provide excellent customer service.

● Created and managed employee schedules, balancing individual requests and needs with the needs of the company.

● Observe overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals.

● Interviewed, hired, and trained staff members, ensuring that they were well- versed in company policies and procedures.

● Supervising, money handling, store opening/closing, and banking procedures during my shift.

● Oversaw day to day operations and store employees, as well as customer relations, problem resolution, and other duties.

● Exceeded sales targets and met business objectives by motivating employees and promoting targeted products

Receptionist

Maldonado Accounting Services - Mount Holly, NJ January 2007 to August 2008

● Appointment scheduling, Receive and sort mail, deliveries, and couriers on a daily basis.

● Greet customers, determine the reason for their visit, and direct them to the appropriate staff member.

● Handled a variety of secretarial and clerical tasks, including documenting, photocopying, faxing, mailing, and filing.

● Answered the phone, completed paperwork, and processed cash, check, and credit card transactions.

Education

Diploma in Medical Assistant Anthem Institute - Cherry Hill, NJ

• Data entry

• Accurate money handling

• Retail sales

• Skilled problem solver

• Sales experience

• Computer literate

• Motivated team player

• Credit card transactions

• Recruiting and interviewing

• Opening and closing

• Strong work ethic

• Goal-oriented

• Sales growth

• Merchandising

• Assistant Manager Experience

• Staff training and procedures

development English and Spanish Fluent

speaking and writing (10+ years)

March 2008 to 2009

Rancocas valley Regional High School - Mount Holly, NJ, US 2007 IRMARY RODRÍGUEZ COLON

Edgewater Park, NJ 08010

ad1rut@r.postjobfree.com

609-***-****

Customer- and Goal-Oriented Retail Manager with 15 plus years of experience. Seeking a challenging role with a thriving, growing company to expand my knowledge and skills. Seeking a secure position to apply management, leadership and motivational skills. Work Expirience

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