Lareinya Wells

Hard reliable worker

Pompano Beach, FL 33060 ad1ruj@r.postjobfree.com

+1-786-***-****

Authorized to work in the US for any employer

Work Experience

Lead Behavioral Health Technician

Boca Recovery Center - Pompano Beach, LF September 2021 to Present

Taking al information for clients that are coming into facility checking al bags perimeter checks shift reports following all protocols when ti comes to helping clients during their detox and residential process.

Intakes,discharges, shift reports, bed moves, etc.

Behavioral Health Technician Evolutions Treatment Center

May 2021 to Present

Making sure clients had everything they needed and administering intake process, picking clients and taking them to their appointments, room searches, body searching and drug testing. Documenting clients where abouts

health insurance fronter

Prime Market Care One - Fort Lauderdale, LF September 2020 to Present

placing calls for health insurance agents

Hard reliable worker Signature grand - Davie, LF

April 2014 to July 2015

with excellent people skills and the drive to succeed. Ability to thrive in a variety of job functions, including customer service representative, office assistant, receptionist, front desk coordinator, cook, and food preparer.

Banquet Server

Signature grand Davie, FL April 2014 - July 2015

• Serving food and beverages to customers with a smile • Constantly averaged 20% or more in tips

• Received customer compliments on a regular basis

Sales Rep

Americom - Fort Lauderdale, LF

October 2013 to May 2014

• Sold upgrades to AT&T business customers

• Met and beat all sales quotas on a daily basis

• Received many positive customer surveys weekly

Sales Rep

Convergys - Jacksonville, LF October 2001 to November 2002

• Made outgoing calls to AT&T customers selling long distance service • Beat sales quotas on a regulare basis

• Received several positive customer surveys weekly

Sales

Rep Convergys - Tamarac, FL

June 2001 to November 2002

• Assisted Comcast customers with billing services

• De-escalated upset customers and answered their billing questions

Breakfast Cook

Brookwood shell - Brookwood, AL

January 2000 to January 2001

Cooking all breakfast foods upon order for customers

Cook/Prep

Morrison - Louisville, KY September 1999 to January 2000

Prep and cook all vegetables for line

Education

High School Diploma West Nassau High School 1997 to 1998

Skills

• Customer Service (5 years) • Call Center (5 years)

• Customer Care (5 years)

• Customer Support (3 years)

• Computer Literacy • CSR

• Upselling

• Restaurant Experience

• Banquet Experience • Serving Experience

• Culinary Experience • Microsoft Word

• Behavioral Health

• Kitchen Experience

Certifications and Licenses

Cook

August 1999 to Present

food handler certificate

Assessments

Customer Focus &Orientation —Highly Proficient September 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Call Center Customer Service —Familiar September 2019

Applying customer service skills in a call center setting. Full results: Familiar

Verbal Communication - Proficient September 2019

Speaking clearly, correctly, and concisely Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

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