BRITTANY TIDLINE

*** ***** ******* ***** **** Mill, SC 29708 412-***-**** ad1rtf@r.postjobfree.com

Profile: Executive Administrative Assistant

Proven background providing executive leadership and management teams with full-scale

Administrative and Business support in a fast-paced, high volume work environment.

Proficient, dedicated, and solutions oriented Executive Administrative Assistant with over 15 years of success and contributions providing outstanding administrative and business support.

Significant Skills and Abilities Include:

Provide full-scale business and administrative support to directors and managers; work well with internal/external staff and manage a busy workload and daily calendar, handle all travel arrangements and logistics, and perform a wide array of administrative matters to include composing business correspondence and managing a high volume of documents/paperwork with great accuracy and efficiency.

Superior leadership, interpersonal communication, and organizational skills; adept at writing and editing, problem solving, and consulting.

Thrive in a fast-paced, challenging environment; excel independently and in a team setting with a proven history of managing complex projects simultaneously while meeting strict deadlines. Often entrusted with confidential matters of business.

Provide excellent customer service and maintain positive client relationships while supporting corporate and sales agendas for sustained satisfaction and account retention.

Technically proficient in MS Office Suite (Word, Excel, and PowerPoint) and HRIS Systems; readily learn new programs and technologies.

Recognized as a consummate multi-tasker who readily adapts to any work environment and produces immediate results.

High degree of professionalism with an established reputation for quality, satisfaction, and results; received excellent performance reviews in all roles.

CORE COMPETENCIES

Office Management – Business Administration – Project Management – Calendar Management

Database Administration – Documentation Management – Writing & Editing – File Management

Team Leadership, Training & Collaboration – Operational Streamlining – Process Improvement

Communications & Instructions – Vendor Relations – Negotiations – Contract Administration

Internal/External Customer Service – Planning & Scheduling – Tracking & Monitoring

Recording & Reporting – Policy & Procedure Enforcement – Computer Systems Management

PROFESSIONAL EXPERIENCE

Executive Assistant to VP of Operations, Ross Stores INC (September 2014-Present)

Perform general administrative office duties of a responsible and confidential nature, executing, with a high degree of accuracy and minimal direction, support at the highest level.

Operates as the gatekeeper for all DCVP phone calls and visitors.

Effectively handles travel, expense reporting, meeting prep, and calendars of multiple VP/ Sr. Director’s.

Create and manage associate relations budget.

Customer service support for associates in division as well as miscellaneous tasks and projects as assigned by the VP/Sr. Director’s and Sr. Ops Managers.

Responsible for follow through with all VP communication and division coordination, with other departments, Human Resources, and all outside sources.

Effectively maintains and ensures processes are in place to protect division’s confidential material.

Maintains and audits attendance records of all exempt associates within the division.

Run production reports for daily meetings.

Responsible for maintaining and operating office equipment and placing orders for materials in short supply.

Oversee our Birthday/Associate Anniversary Program, etc. by tracking dates, maintaining accuracy, spreadsheet and coordinating gifts.

Coordinates arrangements for all Associate and Management meetings and events.

Actively engages in Diversity, Equity, and Inclusion Effects (DEI) projects.

Communicate and manage all outside food vendors and catering.

Healthcare Credential Specialist, Gateway Health Plan (October 2013-July 2014)

Responsible for licensing, credentialing, privileging, enrollment, re-privileging, and/or maintenance of professional credentials.

Main point of contact for escalated and complex credentialing cases.

Monitor and ensure compliance and standard operating procedures.

Assist in creating or revising workflows, procedures, policies, and or standards as needed.

Regularly communicate updates, including expected completion dates, internally and externally.

Serve as a liaison for the credentialing department with other support departments and external funders.

Check Processor, Bank of New York Mellon (December 2011-September 2013)

•Opened, sorted, performed, negotiability scans of high dollar value checks.

•Separated checks from accompanying invoices, documents, and correspondence.

•Kept checks with the detail for front end processing.

•Balanced check amount to the remittance amount.

•Re-associated check images to the appropriate remittances/documents upon completion of the workflow process.

•Selected and open a batch on the DMP system, select the correct payee and enter the correct check amount for each transaction into the system.

EDUCATION

Business Administration

Community College of Allegheny County

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