Michael Thomas

General Manager P & L Management

Pflugerville, TX 78660

ad1rs2@r.postjobfree.com

+1(501) 400- 3497

Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margins. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.

Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Core Qualifications Performance Improvement Relationship building Effective leader Consistently meet goals. Budgeting Operations management Recruitment Employee scheduling Deadline-oriented Coaching and mentoring Verbal and written communication Staff training/development Budget development

Authorized to work in the US for any employer

Work Experience

General Manager

Builders FirstSource - Austin, TX

January 2020 to July 2023

· Developed and implemented strategies to increase sales and profitability.

· Managed budget implementations, employee reviews, training, schedules, and contract negotiations

· Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.

· Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

· Assisted in recruiting, hiring, and training of team members.

· Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long- term habits.

· Reviewed daily cash discrepancies, inventory shrinkage, and drive-off.

· Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

· Efficiently directed purchasing, sales, marketing, and customer account operations

· Launched staff engagement, gender diversity, and cultural programs, in addition to robust reporting tool that increased operational quality.

· Established and maintained relationships with customers and suppliers through account development.

· Managed budget implementations, employee evaluations, and contract details

· Formulated policies and procedures to streamline operations.

· Collaborated with cross-functional teams to develop innovative solutions.

· Scheduled employees for shifts, considering customer traffic and employee strengths.

· Assisted in recruiting, hiring, and training of team members addressing repeat problems quickly to prevent long-term habits.

· Reported issues to higher management with detail.

· Managed purchasing, sales, marketing, and customer account operations efficiently

· Reported issues to higher management with detail.

· Reduced operational risks while organizing data to forecast performance trends.

· Negotiated price and service with customers and vendors to decrease expenses and increase profit.

· Mitigated business risks by collaborating closely with staff members and assessing performance.

· Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

· Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

· Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Location Manager

BMC - Austin, TX

January 2019 to January 2020

· Cultivated focus on customer service and satisfaction with well-trained, empowered team.

· Built resolute team through initiative-taking recruitment and hiring strategies.

· Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.

· Scheduled set building and equipment delivery for locations

· Trained fresh staff on job duties, company policies, and safety procedures for rapid onboarding.

· Developed and maintained knowledgeable and productive team of employees.

· Reviewed established business practices and improved processes to reduce expenses.

· Maintained established levels of goods, based on sales forecasts and demand to fulfill orders on time Operations Manager

Stock Building Supply - Austin, TX

October 2016 to January 2019

· Supervised operations staff and kept employees compliant with company policies and procedures.

· Expanded systems and procedures to improve operational quality and team efficiency.

· Managed inventory and supply chain operations to achieve prompt delivery of goods and services.

· Led hiring, onboarding, and training of new hires to fulfill business requirements.

· Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

· Developed and supported relationships with external vendors and suppliers.

· Analyzed and reported on key performance metrics to senior management.

· Named and resolved unauthorized, unsafe, or ineffective practices.

· Introduced new methods, practices, and systems to reduce turnaround time.

· Led hiring, onboarding, and training of new hires to fulfill business requirements.

· Increased profit by streamlining operations.

· Directed initiatives to improve work environment, company culture or overall business strategy.

· Set, enforced, and perfected internal policies to maintain responsiveness to demands.

· Negotiated contracts with vendors and suppliers to obtain the best pricing and terms.

· Trained new employees on proper protocols and customer service standards.

· Aided in recruiting, hiring, and training of team members.

· Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long- term habits.

· Scheduled employees for shifts, considering customer traffic and employee strengths.

· Observed each employee's individual strengths and started mentoring program to improve areas of weakness.

· Reported issues to higher management with detail.

· Managed purchasing, sales, marketing, and customer account operations efficiently

· Recruited, hired, and trained initial personnel, working to set up key internal functions and outline scope of positions for new organization.

· Monitored daily cash discrepancies, inventory shrinkage and drive-off.

· Updated and resolved incidents and managed accessorial charges objectively while maximizing profit. Inventory Control Specialist

Stock Building Supply - Austin, TX

January 2014 to October 2016

· Completed physical inventory counts each month.

· Audited and corrected discrepancies in inventory numbers

· Completed daily cycle counts to support accuracy of records.

· Recorded information, shortages, and discrepancies to keep records current and exact.

· Processed information, shortages, and discrepancies to keep records current and accurate.

· Verified incoming products and checked delivery totals to keep system records current and accurate.

· Collaborated with supervisors and team members to understand supply needs and bring levels within desired tolerances.

· Managed inventory control for high-volume warehouses with accurate, timely stock replenishment

· Completed stock inventories to identify and address issues that negatively affected controls.

· Built strong vendor relationships for timely goods and materials deliveries.

· Recorded daily activities for inventory control.

· Supervised inventory cycle-counting processes, accounting and surplus records, product damages, and product returns

· Recorded information, shortages, and discrepancies to keep records current and accurate.

· Budgeted and forecasted inventory needs incorporating sales trends and customer demand.

· Completed inventory accounts to keep records current and promote accurate ordering.

· Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.

· Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.

· Tracked production and quality control systems to proactively identify deficiencies.

· Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

· Supervised and trained fresh staff in performing census.

· Maintained store assets with effective loss prevention strategies.

· Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.

· Budgeted and forecasted inventory needs incorporating sales trends and customer demand.

· Developed and implemented strategies to keep stocks organized and reduce excess inventory.

· Collaborated with procurement team to establish steady supply of inventory. Inventory Control Specialist

Stock Building Supply - San Antonio, TX

May 2012 to January 2014

· Completed physical inventory counts each month.

· Processed information, shortages, and discrepancies to keep records current and accurate.

· Verified incoming products and checked delivery totals to keep system records current and accurate.

· Collaborated with supervisors and team members to understand supply needs and bring levels within desired tolerances.

· Managed inventory control for high-volume warehouses with accurate, timely stock replenishment

· Completed stock inventories to identify and address issues that negatively affected controls.

· Built strong vendor relationships for timely goods and materials deliveries.

· Recorded daily activities for inventory control.

· Supervised inventory cycle-counting processes, accounting and surplus records, product damages, and product returns

· Recorded information, shortages, and discrepancies to keep records current and accurate.

· Completed stock inventories to identify and address issues negatively impacting controls.

· Unloaded shipments, reviewed merchandise, and tracked paperwork.

· Budgeted and forecasted inventory needs incorporating sales trends and customer demand.

· Completed inventory accounts to keep records current and promote accurate ordering.

· Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.

· Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.

· Kept work areas neat, clean, and free from debris.

· Tracked production and quality control systems to proactively identify deficiencies.

· Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

· Supervised and trained inexperienced staff in performing census.

· Maintained store assets with effective loss prevention strategies.

· Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.

· Budgeted and forecasted inventory needs incorporating sales trends and customer demand.

· Collaborated with procurement team to establish steady supply of inventory. Education

High School Diploma

North Little Rock High School - North Little Rock, AR June 1986

Skills

• Verbal and Written Communication

• P&L Management

• MRP and ERP Systems

• Project Management

• Verbal and Written Communication

• P&L Management

• Supply Chain

• Purchasing

• Vendor management

Certifications and Licenses

CPR Certification

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