Customer Service Sales Associate

EMLYN KABA

**** **** ** *

Fargo,ND

*****

701-***-****

****************@*****.***

Summary:

Highly motivated and results-Driven sales associate with 3+ years of experience in the retail industry. Proven track record of exceeding sales goals and providing exceptional customer service. Skilled in Product knowledge, cash handling, and credit card processing. Possesses excellent communication and interpersonal skills and is able to work effectively in a fast- paced environment.

Education

High school diploma

College of west Africa

Experience:

Sales Associate

ABC Clothing Store, Brooklyn Park, MN

February 2021-April 2022

. Greeted Customers and assisted with product selection.

. Processed transactions and Handled cash and credit card payments.

. Maintained a clean and organized store.

. Exceeded monthly Sales goals by 15%.

Sales Associate

Orange

March 2017-November 2019

Monrovia, Liberia

2

. Assisted customers with product selection provided product knowledge.

. Processed transactions and handled cash and credit card payments.

. Maintained a clean and organized store environment.

. Consistently met or exceed monthly Sales goals.

.

Skills:

. Excellent Customer Service Skills.

Strong communication and interpersonal Skills

. Ability to work in a fast-paced environment.

. knowledge of cash handling and credit card processing

. Proficient in Microsoft office and POS system

Customer service Representative 1

Noridian Healthcare solutions

Claims department

September 18,2023

4510 13th Ave S

Fargo,ND

58103

. Answers queries about medical insurance claim

. processes new claims and updates existing ones

. Provides info about insurance policies and procedures

. Liaises with healthcare providers.

. Works to ensure smooth claim process for policyholders.

. Handles any claim related issues or disputes.

Skills:

. Excellent Communication and customer service skills

. knowledge of medical Terminology

3

. Understanding of insurance procedures

. Problem- solving and decision-making Abilities.

. Ability to handle sensitive information confidentially

. Patience, empathy and a positive attitude

. Strong multitasking Organizational skills

. Ability to work under pressure and handle difficult situations.

. Handles inbound and outbound calls in a fast-paced environment.

. Computer literacy

References:

Available upon request

Contact this candidate