Project Coordinator Onboarding Specialist
Resume:
Celeste K. Fuller
*******.******@*****.***
Professional Skills
Microsoft Office Suite – SharePoint - Visio - PeopleSoft – Learning Management System (LMS)
Professional Experience
Wells Fargo (Artech) Aug 2022 – Sept 2023 Business Execution Administrator/Records Coordinator
Confirm that bank records are properly classified and retained according to our established retention schedule.
Collaborate and consult with mid-level managers to identify shared drives to be retained or mark for decommission.
Participate in planning and executing a variety of programs, services, and initiatives.
Monitor key indicators to ensure effective performance and control management of assigned operations or business groups.
Review basic initiatives including policy or process changes, process improvements, technology enhancements.
Conduct regular reviews to identify efficiencies and cost savings opportunities.
Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices.
Provide work direction to less experienced Strategy and Execution staff.
Charter Communications (Levi, Ray & Shoup, Inc.) April 2022 – July 2022
Project Coordinator I
Used Clarity to review project deadlines and status of completion.
Captured meeting minutes and uploaded to SharePoint sites.
Shadowed PMs to understand each project deliverable.
Wells Fargo (Matrix Resources) Oct 2021 – March 2022
Senior Project Coordinator
Responsible for managing and coordinating activities and resources in a project life cycle in support of large-scale projects that impact multiple departments.
Maintained project documentation (e.g., meeting minutes, issues log, change control log, etc.) and ensured posting of documentation to web sites.
Responsible for managing the support and provision of project tools and equipment, updating the project sites.
Produced status reporting, including milestone summary, key issues, and risks.
Responsible for additional project coordination duties which included coordinating and scheduling meetings; act as a point of contact for communicating project information and updates; helps identifies project/production issues and escalates to avoid project delays; schedules problem reviews and follows up on assigned actions.
Assisted project manager with entering financial forecasts to establish baseline financials and in any of the project functions at their direction.
High Performance Building Solutions (Direct Hire) Jan 2020 – August 2020
Project Coordinator
Coordinated inspections and reports for Multi Family Energy Efficiency Quality Assurance program
Assisted inspectors with closing reports of all completed unit inspections
Communicated with property managers and superintendents regarding required unit access
Coordinated calendars for four engineering inspectors with installation schedules and updates
Recorded inspection findings using Salesforce data system capture correct or incomplete installation
Compiled and submitted inspection findings to stakeholders
Spectrum Enterprise June 2019 – October 2019
Project Coordinator
Compiled, managed, and updated project plans using Poppulo, Smartsheet and MAX databases.
Compiled presentations using MS PowerPoint.
Organized events to include facilities and details such as materials, catering, audio visual, transportation, invitee list, special guests, equipment, promotional material etc.
Mapping out event plans and schedules. Proactively handle any arising issues and troubleshoot any emerging problems up to the event day. Conduct post – event evaluations and report on outcomes.
Assess instructional effectiveness and determine the impact of training on employee skills and key performance indicators.
Apex Systems (Direct Hire)
Onboarding Coordinator / Account Support Specialist March 2017 – June 2019
Initiate and facilitate onboarding contacts to determine systems access, laptop procurement, etc.
Facilitate client calls as needed to determine next steps to complete onboarding process
First day walk-ins to introduce consultants to new work environment
Order supplies and materials as needed for consultants
Support Sales Account Managers and Leadership by maintaining org charts and customer contact information
Providing contact information to Account Managers and setting up calendar requests/appointments
Manage and update files in SharePoint
Preparing reports and minutes for account conference calls
Assist with preparing Audit documents and updating internal reporting/data as needed
Accept new and revised Work Orders in Fieldglass
Manage project trackers
Provide first line support to assigned clients at Bank of America and ADP
Maintain records and requirements for each account including domestic and international background checks
Liaison with Compliance and Legal departments to verify requirements
Assist with preparing Audit documents and updating internal reporting data as needed
Arrange travel as requested
Bank of America Corporation (Skill Storm) Jan 2016 – Dec 2016
Project Coordinator
Proven experience with agendas, minutes, calendar management, travel, and expenses
Experience with SharePoint security, list and folder management. Maintained and managed SharePoint site to control occupancy allocations
Updated corporate allocations of equipment and team locations
Managed on-boarding of new hires and contractors
Ordered, tracked, and managed technology and equipment issues for new hires and managers
Managed office supplies, café items through external suppliers
Obtained additional furniture for department through internal suppliers
Ensured all orders remained within budget
Wells Fargo Corporation May 2015 – Oct 2015
Recruiter I
Responsible for supporting internal HR recruiting team
Manage candidate applications, initiate background screening and track through vendor screening
Processing and entering all open positions for Financial Advisors
Interact with candidates, hiring managers, and external vendors to address issues
Run staffing related reports to verify data and other administrative duties
Wells Fargo Corporation Oct 2014 – January 2015
Project Coordinator II
SharePoint Management:
Manage and maintain SharePoint access and permission for HR Total Compensation Plan team members
Upload documents to SharePoint for Internal Stakeholders/Project Managers
Coordinate meetings and telepresence rooms for HR events
Maintain HR managers calendars
Microsoft Corporation Sept 2013 – June 2014
Adoption Project Manager
Communications:
Prepare, edit, and format broad communications for newsletters, training, feedback responses and announcements in coordination with project owners and communication teams (ToolsNet; Racer; and Asset Strategy Newsletters)
Deliver monthly newsletters and content ready flash training in coordination with project owners and Communication teams
Recommend improvements to newsletters, training, announcements, social media, and collaboration opportunities
Facilitate Global Process & Tools and ToolsNet Review meetings
Consolidate, review, and provide feedback items/themes to project owners
SharePoint Management:
Manage and maintained existing global SharePoint site in partnership with Communication teams, development teams, business audience, global leads, content owners and users
Manage single response portal for listening/responding, user engagement/recruiting, evangelism content and feedback management
Coordination:
Measure and report on training activities across the global business
Working with initiative and scenario owners to schedule and forecast user needs
Communicate schedules and needs in coordination with regional leads, managers, users and initiatives
Recruiting:
Recruit and schedule users for all business facing activities
Coordinate with regional leads on user recruiting activities, follow-up, scheduling and completion of assessment activities
Coordinate recruiting activities with initiative and owners to ensure proper participation tracking with recognition/reward
TIAA-CREF Aug 2012 – June 2013
Project Coordinator/SharePoint Administrator
Provide project support to create Life Insurance applications for 51 states and manage them on SharePoint
Upload documents to SharePoint for Internal Stakeholders/Project Managers
Provide weekly updates on TC Life Insurance Applications and Project forms
Work with internal and external vendors throughout all stages of state applications
Create status reports and presentations using Excel and PowerPoint
Wells Fargo (Apex Systems) Nov 2011 – June 2012
Education Coordinator
Provide project support for WF Promontory group by tracking training that supports customers going through Bankruptcy and Foreclosures.
Maintain and track employee records related to training and development. Ensure training rosters are entered into the Learning Management System for credit.
Manage documents in Access Staffing Database for Audit review.
Maintain SharePoint site with documentations for facilities, staffing and training.
Wells Fargo Dec 2009 – March 2011
Project Coordinator
Provide project support for five business work streams: Funds Processing; Reconciliation; Dividend; Participant Statements; and Investment Results.
Assist with various migration projects: SEI’s Trust accounting system conversion by assisting in the Command Center and tracking active conversion issues; update and quality control on-line Beneficiary Forms; Rebranding Internet documents; Statements; Investments; Quality Control for Evergreen & CTF Fund Merger
Documenting project tasks through meeting minutes; created flow charts showing workflow via Visio; post and update documents to SharePoint
Wachovia Corporation (Direct Hire) Aug 1992 – Sept 2008
Learning Coordinator (2004 – 2008)
Supported three Program Managers for Learning & Development; Diversity; and Finance-Audit Associate/Interns by coordinating training sessions and diversity events. Established Statement of Work with external vendors; tracked and managed budget; processed charge backs to training participants. Reviewed Line of Business’ new learning requests to ensure instructional designs are following the Wachovia Learning Model and National Association of State Boards of Accountancy; CBHRs Recognition Team; Annual Leadership Conference. Coordinated interview sessions for Finance NASBA). Created training sessions through Learning Management System (LMS) and tracked registration and participation. Business Continuity data collection of HR team current and remote locations, consolidation, and distribution of information Enterprise Internship program.
Trained administrative support for our Tree Building project. Conducted one-on-one training on various First Union systems such as HR On-Line for Employees and Managers; Tree Builder; Lotus Notes; Microsoft applications; and OSCAR.
Managed quarterly Learning Series for Finance and Audit that brings internal and external finance leaders together to speak on various subjects. Created slide deck presentations for training and diversity workshops using PowerPoint.
Vendor Support: Worked with external and internal vendors to create training modules for CPA and Diversity training. Secured external guest speakers and combined presentation decks for onsite seminars. Processed invoices for all internal and external vendors.
Committees: Finance-Audit Learning Council; LMS’s Training Community of Practice; Project Management Community of Practice; and committee member for Women’s Substance Abuse Shelter Annual Fund Raiser. Committees: Business Continuity data collection of HR team current and remote locations, consolidation, and distribution of information; CBHRs Recognition Team; Annual Leadership Conference
Education
Jane Addams Vocational High School – Diploma in Clerical Studies
Central Piedmont Community College, Charlotte, NC - Notary Public / American Sign Language I & II / Legal Terminology & Vocabulary
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