JUSTIN STANFORD

J

Tenino Washington

360-***-****

ad1rkf@r.postjobfree.com

Exceptional Customer Service professional. Looking to find a customer-oriented company that can utilize my full potential

WORK EXPERIENCE

Front Desk Agent/ Night Auditor

08/2023 to Present

The Colony Inn

Tumwater, Washington

Checked guest In/ Out, made keys, correlated with Housekeeping and Maintenance to timely resolve guest's issues. Took payments via POS, made reservations, and answered calls Customer Retention Supervisor

03/2008 to 05/2012

DirecTV

Boise, Idaho

Answered incoming calls, took payments over the phone, discussed charges, assigned work tickets, up sold products and services, and Supervised a team of agents dedicated to customer retention Customer Service Representative

07/2004 to 02/2008

Quest Communication

Boise Idaho

Answered incoming calls, took cc payments over the phone, discussed charges, and upsold products and services SKILLS

Customer Service - 10+ years

EDUCATION

Boise State University

Associate

Business Administration and Management

Boise Idaho

08/1992 to 05/1996

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