ad1rka@r.postjobfree.com

945-***-****

Frisco, TX ***33

Skills

• Procedure Optimization

• Continuous Improvement

• Business Administration

• Budget Management

• Employee Productivity

• Organizational Efficiency

• Procedure Improvement

• Leadership Training

• Cost-Reduction Strategies

• Process Improvements

• Strategic Planning and Execution

• Cost Analysis and Savings

Profitability and Revenue

Generation

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• Team Leadership

• Delegation

• Management

• Budget Control

• Marketing

• Business Development

• Operations Management

• Operations Oversight

Seeking a position with a successful company who provides a structured challenging environment with future opportunities for growth. My twenty year journey began with being a dishwasher and worked my way to overseeing operations as a whole. Throughout the years I had the opportunity to oversee five remodels and one from the ground-up construction build. All while being a father to a blended family of seven. Over time I have developed new and evolved in a few of the following skills; service-orientation, organizational growth, collaborative and forward-thinking with policy implementation, strategic planning problem-solving abilities while managing nine restaurants with up to twenty employees per location at times. After witnessing many out sourced trades fix equipment I took it upon myself to learn the trades to help fix company equipment to save on cost. Those items included fryers, hot water machines, walk-In coolers, freezers, AC units, soda and tea machines. Ready to take my skill sets and drive to apply them in my next chapter.

Chicken Express DFW - Director Of Operations

Dallas, TX

10/2015 - 10/2023

John C Sparks Jr

Summary

Experience

• Assisted with the development of operational plans and procedures. Monitored and evaluated performance metrics to ensure operational objectives were met.

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Conducted research on new technologies, processes, and best practices to improve operations.

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Coordinated with vendors for procurement of materials and supplies needed for daily operations.

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• Provided technical support to staff in resolving operational issues or problems. Developed reports on operational data such as volume, cost, and quality of service provided.

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Created training programs to help staff understand operational policies and procedures.

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• Managed day-to-day activities related to IT infrastructure operations. Identified potential risks associated with operations and implemented mitigation strategies accordingly.

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Reviewed financial information such as budgets, invoices, accounts payable and receivable.

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• Identified new sources of revenue generation to increase annual corporate profit. Mentored, coached and trained store managers on responsibilities and procedures.

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• Identified security deficiencies to merge and streamline security requirements.

• Trained regional managers on responsibilities and procedures.

• Analyzed expenses and revenues and compared to budget and forecasts to Chicken Express Ellis County - District Manager

Waxahachie, TX

12/2007 - 10/2015

Chicken Express - Waxahachie - Store Manager

Waxahachie, TX

02/2004 - 11/2007

Chicken Express - Midlothian - Assistant Manager

Midlothian, TX

12/2003 - 02/2004

Chicken Express - Midlothian - Head Dishwasher

Midlothian, TX

10/2003 - 01/2004

References available upon request.

modify operations and spending for enhanced profitability. Delivered expert thought leadership recognized for driving process improvements.

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Drove alignment of team members, technology, systems and processes with strategic goals.

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Researched to determine root cause of issues related to downtime or underperformance

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• Prepared staff work schedules and assigned team members to specific duties. Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

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Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

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Implemented successful business strategies to increase revenue and target new markets.

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Implemented campaigns and promotions to help with developing goods and services.

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References

Contact this candidate