Heba Hatem Bakry
*********@*****.***
Career Objectives
I am long for challenge opportunities in the field where my academic, professional, interpersonal skills can be utilized and developed. Work Experience
Sales & Marketing Director, Tolip Group Jan-23 till Present
• Promoting the company's existing 23 Hotels and introducing new ones to the market.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
• Gathering, investigating, and summarizing market data and trends to draft reports.
• Implementing new sales plans and advertising.
• Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities. Akhtaboot Group, Marketing Agency Managing Director from Nov 2021 till Dec-22
• Designing and implementing business operations
• Establishing policies that promote company culture and vision
• Overseeing operations of the company and the work of executives
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics Write and submit reports to CEO in all matters of importance Manage relationships with vendors/ partners.
Manage the administration part (Admin, HR, and Finance) Wishlist E-commerce. Project Manager from Oct-20 till Nov-21
• Set data to inform an evidence-based service-led strategy.
• Act as the main point of contact for all aspects of project management globally – internally and externally
• Provide pre-sales support to the Commercial Team: target clients, creative ideas, pitch documents etc.
• Effectively liaise with all internal teams involved in each project including Editorial, Video, Marketing, social media, Events, Design, and Product
• Where content is involved work closely with the Content Strategist to manage the successful & timely creation and approval
• Where necessary draft & manage a budget for project spend
• Be a point-person for the client on a day-to-day basis; high-level relationship via the salesperson
• Creation & delivery of project performance reports Shine Planet Tours, SPT
-Project Manager, Opera Aida
• Planning and build a comprehensive work plan.
• Assist in definition of project scope and objectives.
• Design, execution, monitoring, controlling and closure of the project.
• Coordinate internal resources and third parties/ vendors.
• Managing the budget.
• Ability to lead project teams of various sizes and see them through to completion.
• Oversee and document all the aspects of the project
• Set deadlines and monitor and summarize progress. High Quality for Medical and Healthcare
Operations Manager from Sep-013 till Aug -019
Key responsibilities:
• Direct the activities and productivity of the entire organization.
• Provide training and guidance.
• Delegate duties such as typing, copying, and scanning.
• Hire, terminate, and train staff.
• Work with the Assistant Director to sustain and grow programs and service.
• Manage administrative functions to ensure smooth and efficient operations of the organization.
• Support the organization's strategic alliances and partnership.
• Ensure performance goals are met and set.
• Attend and preside over meetings.
• Participate in strategic planning.
• Represent the organization to the public, key stakeholders and business partner.
• Plan and implement the annual calendar of activities including fundraising initiatives, special events and the official administrative acts.
• Help create budgets and track expenditures.
• Create presentations for meeting
International Organization for Law.
Reginal Director - Executive Assistant Oct-010 till June -012 Key responsibilities:
• Assigned and monitor clerical, administrative and secretarial responsibilities and tasks among office staff
• Allocated available resources to enable successful task performance
• Co-ordinated office staff activities to ensure maximum efficiency
• Evaluated and managed staff performance
• Recruit and select office staff
• Organized orientation and training of new staff members
• Coached, mentored and disciplined office staff
• Designed and implemented filing systems
• Ensured filing systems are maintained and current
• Established and monitor procedures for record keeping
• Ensured security, integrity and confidentiality of data
• Designed and implemented office policies and procedures
• Ensured adherence to office policies and procedures
• Analyzed and monitored internal processes
• Implemented procedural and policy changes to improve operational efficiency
• Prepared operational reports and schedules to ensure efficiency
• Co-ordinated schedules, appointments and bookings
• Monitored and maintained office supplies inventory
• Reviewed and approved office supply acquisitions
• Handled customer inquiries and complaints
• Managed internal staff relations
• Maintained a safe and secure working environment
• Maintained the work structure by updating job requirements and job descriptions for all positions.
• Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepared employees for assignments by establishing and conducting orientation and training programs.
Strategic Marketing Services, The Savola Company.
Financial Manager Dec-00 till Mar-010
Key responsibilities:
• Maintain a documented system of accounting policies and procedures
• Oversee the operations of the treasury department, including the design of an organizational structure adequate for achieving the department's goals and objectives
• Forecast cash flow positions, related borrowing needs, and available funds for investment
• Ensure that sufficient funds are available to meet ongoing operational and capital investment requirements
• Maintain banking relationships
• Assist in determining the company's proper capital structure
• Arrange for equity and debt financing
• Manage the preparation of the company's budget
• Report to management on variances from the established budget, and the reasons for those variances
• Engage in ongoing cost reduction analyses in all areas of the company
• Review the performance of competitors and report on key issues to management
• Engage in benchmarking studies to establish areas of potential operational improvement
• Interpret the company's financial results to management and recommend improvement activities
Education & Certificates
• Bachelor of Commerce (English Section) Ain-Shams, 1999
• Major: Accounting
• GPA: Fair
• Thanwaia Amma, Science Section
• Fluent written and spoken Arabic and English
• Expert knowledge in MS Office applications
• Training Courses: Cash Management, Cost Analysis, Advanced Excel, Leadership Skills, Marketing for Non-Marketing, Presentation skills &Time Management.
• HR Diploma from AUC
Personal Data
• Date of Birth: 20/05/1979
• Nationality: Egyptian
• Marital Status: Widow
Reference
Furnished upon Request.