Nasser Dawood

Cape Town, Western Cape, South Africa

ad1ri3@r.postjobfree.com +27-060*******

linkedin.com/in/nasser-dawood-7a2471102

Summary

As an experienced salesperson with over 20 years of working in competitive environments, I am highly motivated and capable of relating well to diverse customers. I have strong skills in quickly identifying customer needs and matching them with the best options to close deals. I am an entrepreneurial professional with a proven track record of developing and executing successful sales strategies that increase revenue, expand market share, and build brand equity. My goal is to consistently achieve in-house targets and deliver superior customer value. Experience

Packer / Stock controller / Machine assistant

Foshini Stationers

May 1993 - Dec 1993 (8 months)

Duties

• Packer – Receiving, checking of stock for damages and packing. Damage reports.

• Stock controller – Regular stock checks.

• Assistant machine operator – In the mailing department. Collection of all items to be mailed, operating of mailing machine.

Debtors and Creditors Reconciliation Manager

Firpro – general hardware and distribution

Jan 1994 - May 1996 (2 years 5 months)

Duties

• Deliveries and collections/ Dispatch – Collecting raw materials at manufacturing plants for production. Delivering finished products to customers. Responsible for daily banking. Dispatching of drivers.

• Receiving/order clerk/picker – Receiving of all orders, checking quantity and quality. Picking up orders for dispatch to customers.

• Purchasing – Responsible for all ordering and purchasing of raw materials.

• Sales Representative/ Telesales – Canvassing for external client base and servicing regular clientele. Negotiating bulk discounts. Front counter sales.

• Data capture/ debtors, creditors, reconciliation - Capturing of all sales and receipts. Follow up of outstanding cash sales and accounts. Capturing of creditors' invoices. Reconciliation of all accounts.

• Manager – Appointed as manager in 1995. Responsible for the entire operation reporting directly to the owner. Functions reported on included profit/loss, delivery vehicles, client status, employee strategies, computer software packages and damage reports. Driver

Nasser Dawood - page 1

DRIVERS GALORE LTD.

Jun 1996 - Nov 1996 (6 months)

Sub-contracted to Speed Services, NTC Steel and Mounties during this period. Duties

• Deliveries and collections – Deliveries of high-value goods such as precious metals and gemstones, steel and bank cheques.

• Client liaison – Applying communication skills to achieve customer satisfaction.

• Administration duties – Ensuring a good flow of documentation relating to all duties performed. Client Liaison Officer

Barlow World – Barons N1 City VW

Nov 1997 - Dec 2000 (3 years 2 months)

Duties

• Driver – completed deliveries of parts, to cash and credit clients. Did cash collections. Assisted drivers with their delivery schedule. Assisted in a warehouse with picking and dispatching of parts.

• Picker – picking of parts for cash and credit customers. Ensuring the cleanliness of the store, and creating a professional appearance for the sales staff.

• Dispatch clerk – packing of parts and allocating of deliveries. Ensuring that urgent deliveries are made timeously to satisfy clients. Handling daily cash collections. Handling long-distance deliveries via freight companies.

• Cashier - responsible for cash float and all cash received from clients, follow up on all outstanding cash amounts and credit notes. Preparation of bank deposits and reconciling daily invoicing.

• Order/receiving clerk - responsible for entire parts ordering system encompassing local, national and international orders. Receiving and checking ordered parts. Ensuring that damaged parts are replaced.

• Filing clerk - Filing of invoices and credit notes daily.

• Client liaison – Dealing with client queries and keeping management informed.

• Warehouse clerk Bellville – In charge of implementing an efficient system in the warehouse. Debt Collector

Van Der Venter Meiring Attorneys and Conveyancers

Jan 2001 - Dec 2001 (1 year)

Duties

• Debtor tracing – finding contactable references and telephone numbers to allocate debtors. Phoning Telkom for new residential addresses and contact numbers.

• External and cyber tracing – Utilizing software systems to trace current and past credit references. Contacting past companies, family and friends to assist in locating a debtor.

• Client liaison – Establishing good settlement deals whereby debtors who could not initially have settled do so e.g. R50 000 debt settled at R 30 000. Closing the deal with proper notification between the client and the debtor.

• Balance requisitions – Supplying correct information to the debtor and extracting from the client any further charges or discounts allowed according to agreement legalities between client and debtor.

• Loan approvals – Establishing good communication directly with the bank managers of debtors to approve a loan e.g. Debtor applies for a loan but is rejected due to blacklisting. Assisting by forming an agreement between the client, my employer and the debtor as well as the bank manager so that the Nasser Dawood - page 2

blacklisting will be lifted to qualify the debtor’s loan. The debtor has to settle the account plus legal fees upon receiving the loan, which is paid directly to my employer’s account.

• Persuasion skills – Adopting good and efficient telephone manners to save on expenses. Handling calls within 3 to 5 minutes depending on the competence of the debtor and the query at hand. Evaluating a situation immediately and directing the conversation accordingly.

• Administration – Duties including typing, filing, faxing, and other clerical duties. Field Marketer

Republican News Agency – International Distributor Apr 2002 - May 2004 (2 years 2 months)

Duties

• Recording accurate census data of total stock-holding of magazines at outlets.

• Maintaining magazine media merchandising standards.

• Ensuring that the outlets’ stock-holding of magazines is adequate for the on-sale period.

• Replenishing front stock.

• Requesting additional supplies from the distributor to prevent stock sellouts.

• Building good relations in a diverse marketplace.

• Securing prime positions for all publications of the distributor.

• Maintaining no less than the allocated stand space in the market.

• Advising the distributor of market stand requirements.

• Liaising with outlet management on behalf of the distributor on issues that may arise.

• Advising the distributor of matters highlighted by outlet management and problems arising in the outlets.

• Assisting the distributor’s delivery staff with stock for retail.

• Carrying out sales representative duties for the distributor.

• Advising the distributor of increases/decreases of sales per publication per area.

• Advising the distributor of promotional opportunities and potential selling points.

• Ensuring that the computer records of outlets are updated for any price increases or bar-code changes and are acceptable.

• Ensuring that all point of sale and promotional material is erected by the distributor's parties as specified.

• Executing administrative duties such as collecting listings, delivering advertisements, evaluating outlet profiles and checking the correctness of the market details on the distributor's records.

• Following up on outlet refusals and securing re-acceptance of supplies. Contracted Client Liaison Officer

Johnnic Media – Sunday Times Division

Jan 2004 - Dec 2007 (4 years)

(Field Marketer / Key Accounts / Sales Manager) Retail and D2D division. Duties:

• Negotiate new strategies upon existing terms and conditions.

• Build concrete relationships with Agents or Clients to satisfy their needs.

• Ensure a reliable supply of products and increase point of sales.

• Proactively resolve Customer complaints.

• Strategize and liaise with Agents’ Head Offices on a National sales and supply report. Nasser Dawood - page 3

• Implementation of new strategies within Marketing, Advertising and Promotions spheres.

• Marketing – negotiate and implement point-of-sale branding in strategic high-volume outlets. To create new ideas in support of the Corporate Image (CI).

• Promotions – introduce and apply opportunities to the market to build product visibility and CI profile. Create a standard, cost-effective promotion scheme for all Agents (balloons, t-shirts, posters, discounts and extensions).

• Monthly status meetings with Publishers, Marketers and Logistics. All issues presented by Client Liaison Officers are resolved to the satisfaction of the Agent, client or customer.

• Agent List includes Woolworths, Pick n Pay, Hyperama, Checkers, CNA, Exclusive Books, Spar and Friendly Groups, Sasol, Caltex, Engen, Zennex, Total, Shell and independent Retailers or Dealers.

• Design and implement spreadsheets, reports and any other correspondence necessary to manage information related to all tasks.

• Team support and performance evaluations maintained between Client Liaison Officers to maximize effectiveness in the field.

• Publications – Sunday Times / Weekender / Sowetan. Licensed Food Vendor / Motor Vehicle Reseller

Self-employed

Jan 2008 - Dec 2015 (8 years)

Duties:

• Restaurant and institutional food service management.

• Planning and strategy, finance and accounting, compliance, marketing and sales, customer service, hiring and human resources, brand building, and uncovering opportunities.

• Food preparation, sanitation and record keeping.

• Customer service, leadership and problem-solving.

• Food protection management.

• Food and health safety standards upheld.

• Inventory records, payroll, budget management, and worker schedules.

• Product sourcing and terms negotiation to turn a profit.

• Stock control and delivery inspections.

• Vehicle maintenance and fuel/kilometre logbook updated.

• Skills - customer satisfaction, service-oriented attitude, leadership skills, problem solving, team management, and focus on delivering valuable products to meet customer needs and satisfaction. Business Owner

Safiya’s Indian Boutique – Eastern Wear and Ladies’ Jewellery Jan 2012 - Dec 2018 (7 years)

Importer / Buyer / Sales Representative / Administrator / Owner Duties

• Assess foreign suppliers, and analyse their performance in terms of pricing, supply, delivery, quality, and quantity.

• Develop and maintain relationships through manufacturing locations, products, pricing, and product cycles.

• Calculate and analyse the potential of suppliers to production. Nasser Dawood - page 4

• Coordinating and expediting import processes, overseeing deliveries, negotiating terms with suppliers and implementations, constantly monitoring foreign currency values, and monitoring external factors that may impede product deliveries, such as taxes, tariffs, geo-political economics, and import duties, are all essential duties for this role.

• Skills include verbal and written communication, Microsoft proficiency, advanced understanding of product knowledge, basic language, and travel competency. Motor Vehicle Reseller / buyer / Owner

Self-employed

Jan 2019 - Present (4 years 11 months)

• Attend Auction Houses. Pre-date viewing and assessments. Lease collectively for stock and valuation. On-date viewing and bidding against public market processes. Inspection on sale and delivery of stock for market.

• The vehicle body, electrical system, interior, exhaust management, and engine management systems are all managed and corrected as necessary for sale. Additionally, the suspension and brake management systems are assessed, and any necessary body alignment corrections and paint detail corrections are applied or renewed.

• Sales and marketing encompass a wide range of responsibilities such as bookkeeping, payment collection, cash handling, online and social media marketing, word-of-mouth advertising, networking, customer service, commission sales to dealerships, profit margins, expense management, business development, long-term growth planning, and insurance coverage.Duties: • Attend Auction Houses. Pre-date viewing and assessments. Lease collectively for stock and valuation. On-date viewing and bidding against public market processes. Inspection on sale and delivery of stock for market. • The vehicle body, electrical system, interior, exhaust management, and engine management systems are all managed and corrected as necessary for sale. Additionally, the suspension and brake management systems are assessed, and any necessary body alignment corrections and paint detail corrections are applied or renewed. • Sales and marketing encompass a wide range of responsibilities such as bookkeeping, payment collection, cash handling, online and social media marketing, word-of-mouth advertising, networking, customer service, commission sales to dealerships, profit margins, expense management, business development, long-term growth planning, and insurance coverage. Education

Cravenby Secondary School

National Senior Certificate, English, Afrikaans, Biology, Business Economics, History, Typing

1987 - 1992

During my time in school, I actively participated in various extracurricular activities, and had the privilege of being the team captain for several sports teams. Furthermore, I competed in chess tournaments that were held between schools. The subjects I excelled in were biology, business economics, and technical drawing. I had a particular interest in leadership and authority structures. I had no trouble making friends, was well-adjusted, not disruptive and was able to work effectively as part of a team. Extra curriculums included:

Chess

Volleyball

Nasser Dawood - page 5

Soccer

Athletics - All Field and Track events

Swimming

Hockey

Badminton

Table Tennis

Gymnastics

Arts and theatre - Improvisation

College of Gemology, Diamond House

Certificate, Diamonds and Diamond Grading, Rough diamond evaluation 2004 - 2004

• Diamond evaluation, assessment, and grading: This involves learning about Cut, Clarity, Colour, and Carat weight.

• Best methods for cutting diamonds for maximum value: Learning about diamond cutting involves understanding how to maximize the diamond's brilliance and fire while retaining as much of its weight as possible.

• Handling real gems and stones: This involves learning about the properties of diverse types of gems and stones, as well as the tools and techniques used to handle them safely and effectively.

• Studying appraisals: This requires an in-depth understanding of the factors that affect a gem's value, as well as the various appraisal methods used to determine its worth.

• In-depth study of gems and stones: An in-depth study of gems and stones involves learning about their properties, characteristics, and origins.

Licenses & Certifications

Motorcycle Licence - Department of Motor Vehicles

Issued Oct 2020 - Expires Oct 2025

Skills

Microsoft Office • Business Travel • Networking • Perception • High Performance Driving • Defensive Driving • Navigation • Road Traffic Law • Problem Solving • Vehicle Dynamics Honors & Awards

South African National Athletics Colours - Department of Sport Sep 1991

High Jump, Discus, Javelin

Nasser Dawood - page 6

Contact this candidate