ioan Polverejan

Banquet Captain

Las Vegas, Nevada, United States

+1-702-***-****

ad1rfx@r.postjobfree.com

SUMMARY

Ioan Polverejan is an experienced Banquet Captain with over 10 years of experience in the hospitality industry. He has worked in a variety of settings from small, private events to large-scale corporate gatherings. He is highly organized and detail-oriented, and excels at managing staff and coordinating with caterers. He is passionate about delivering exceptional service and ensuring guests have a positive experience WORK EXPERIENCE

September 2014-April 2022

Finance Manager

Infiniti of Las Vegas

Las Vegas, Nevada, United States

Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.

• Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs.

• Processing financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels.

• Understanding and complying with federal, state and local regulations that affect the new and usedvehicle and finance departments.

• Creating and maintaining a program with the sales department that will ensure all new sales are referred to the F&I department.

• Training and providing the sales team with information on finance and lease programs and the benefits of the dealership's financing and extended service programs. May 2012-June 2019

Banquet Server on call

Mirage Hotel and Casino

Las Vegas, Nevada, United States

• Greeting guests as they arrive to the event and directing them to the right table or seat

• Making sure guests are comfortable by answering questions, taking their orders, ensuring special requests and instructions are relayed to the kitchen and bar, and serving the food and beverages

• Circle around the event with trays of appetizers and beverages easily accessible to the guests

• Pointing guests in the right direction for necessary services and features of the event

• Giving tours of the event location to guests so they are comfortable with the environment

• Supporting other staff members who may need help in order to maintain guest satisfaction

• Keeping guests and staff members safe by following safety and quality regulations April 2013-July 2016

Banquet Server on call

Mandalay Bay Resort & Casino

Las Vegas, Nevada, United States

• Greeting guests as they arrive to the event and directing them to the right table or seat

• Making sure guests are comfortable by answering questions, taking their orders, ensuring special requests and instructions are relayed to the kitchen and bar, and serving the food and beverages

• Circle around the event with trays of appetizers and beverages easily accessible to the guests

• Pointing guests in the right direction for necessary services and features of the event

• Giving tours of the event location to guests so they are comfortable with the environment

• Supporting other staff members who may need help in order to maintain guest satisfaction

• Keeping guests and staff members safe by following safety and quality regulations July 1998-June 2015

Banquet Server

Bellagio Hotel and Casino

Las Vegas, Nevada, United States

• Greeting guests as they arrive to the event and directing them to the right table or seat

• Making sure guests are comfortable by answering questions, taking their orders, ensuring special requests and instructions are relayed to the kitchen and bar, and serving the food and beverages

• Circle around the event with trays of appetizers and beverages easily accessible to the guests

• Pointing guests in the right direction for necessary services and features of the event

• Giving tours of the event location to guests so they are comfortable with the environment

• Supporting other staff members who may need help in order to maintain guest satisfaction

• Keeping guests and staff members safe by following safety and quality regulations April 2006-September 2012

Banquet Captain

The Orleans Hotel and Casino

Las Vegas, Nevada, United States

• Meet and greet guests in a friendly and warm manner.

• Coordinates with the event host on all aspects of the banquet function.

• Performs planning and organisation functions for the banqueting department like maintaining the banquet logbook, maintaining and updating function sheets / BEO etc.

• Checks banquet rooms, service, and kitchen areas for cleanliness, proper set up, and make sure sufficient supplies and equipment are available for the function.

• Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.

• Ability to respond quickly and accurately to guest requests.

• Ability to obtain any government required licenses or certification for example liquor licenses etc.

• Display good customer relation skills and take initiative to greet guests in a friendly manner.

• Plan the event course and orchestrates its completion in a timely, quiet and courteous manner.

• Observe guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.

• Adhering to all banquet standard process and also hotel standard policies and procedures.

• Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and managers instructions.

• Supervises and trains staff in the service of food and beverages according to standards.

• Discuss any last minute changes with the banquet team.

• Ensure all guest requirements are set and ready 30 minutes before event start time.

• Coordinates function details with banquet, conference planning, and kitchen staff.

• Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service.

• Monitor banquet personnel in the performance of their duties.

• Assist in conducting pre-shift and pre-function meetings.

• Actively participates in set up of banquet rooms and service of food and beverage to guests.

• Communicates frequently with fellow supervisors and banquet managers as to the progress of the days work.

• Communicates frequently with function hosts in order to ensure that their needs are being met.

• Ensures all guest checks are billed and signed by the host according to planned arrangements.

• Ensures accurate daily sales reconciliation and postings are completed and provided to the Front office.

• Display awareness and compliance with hotels security, safety, emergency and energy procedures.

• Ensure high grooming and hygiene standards are met by all banquet staff.

• Monitors the profitability of functions to ensure quality and portion control while minimising waste and broken or lost supplies.

• Assists the Banquet Manager to establish maintenance, repair, and cleaning schedules for all banquet equipment and facilities.

• Guide, direct, and motivate banquet staff, Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Ability to take and pass all training provided and required by the banquet department to complete daily operational duties.

• Performs other duties as assigned

EDUCATION

1976-1986

Diploma

Comlosu Mare

Comloșu Mare, Romania

High school

SKILLS

Business Development Retail Sales Sales Department Sales Management Sales Team Aftermarket Account Management Relationship Management Customer Relationship Management Leasing Finance Credit Scores Accounts Receivable Lending Financial Report Financial Report Writing Reconciliation Banquet Banquet Experience Catering Chef (All) CHEF Food and Beverage Operations Food and Beverage Guest Satisfaction Kitchen Food Production Food Service Customer Service Oriented Customer Service Greeting Event Planning Scheduling Maintenance Salesforce CRM Recruiting Detail Oriented Credit Tasks Sanitation Credit Issues LANGUAGES

English - Fluent Bosnian - Fluent Romanian - Fluent Serbian - Fluent Croatian - Fluent

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