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Customer Service Team Member

Location:
Tucson, AZ
Posted:
December 06, 2023

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Resume:

Jacob T. Cravey

**** *. ******* **. ******, AZ **743

520-***-**** / ad1rew@r.postjobfree.com

Profile

Hardworking and motivated individual with experience in business management, sales/customer service, mechanics and electronics. Great in both team member and leadership roles, quick learning and able to communicate with customers and co-workers well.

Key Skills and Abilities

●Typing and computer skills

●Experience with Object Oriented Programming, SQL and NOSQL Database management, and web application development with the MERN stack.

●Basic experience with automation, including ladder logic programming

●People skills and military/civilian leadership experience

●Mechanical and electrical experience

●Disciplined, timely, motivated and tactful. Quick learner and able to self teach.

Education

Bachelor’s of Science in Computer Science - 2021 - Current, Graduating February, 2024, 3.6 GPA

University of Phoenix; Phoenix, AZ Online

Certificate in Full Stack Web Development - Completed September, 2020 (240 program hours)

University of Arizona, Dep. of Continuing and Professional Education

Associate of Arts with a concentration in Information Technology with Advanced Software Development Certificate - 10/2017 - 6/2019, Graduated with 3.9 GPA

University of Phoenix; Phoenix, AZ Online

Certificate of Completion of the Army’s AH-64D Apache Helicopter Electronics, Armament and Avionics Maintenance School – Completed August, 2012, Graduated Top of Class

US Army Aviation Logistics School; Ft. Eustis, Virginia

Certificate of Completion of the Army’s Basic Electronic Maintenance Training School – Completed November, 2011, Graduated Top of Class

US Army Ordnance School; Ft. Lee, Virginia

High School Diploma – Completed May, 2010

Marana High School; Marana, Arizona

Work Experience

Apex Microtechnology - Process Engineering Technician; 01/2018 - 10/2023

Responsibilities - Repair, calibration and preventive maintenance for microelectronics manufacturing equipment. Assisted in the creation and updating of manufacturing processes, and in implementation of new automation processes.

Supervisor - Jim Thompson 520-***-****

Cadden Community Management - Community Association Manager; 01/2017 - 12/2017

Responsibilities - Portfolio manager for ten Homeowner’s Associations, business and financial management, minute taking, home inspections, communication with vendors and homeowners.

Supervisor - Sandra Sandoval 520-***-**** 1870 W. Prince Rd. Suite 47 Tucson, AZ 85705

Autozone - Commercial Specialist; 02/2013 - 01/2015, 03/2016 - 12/2016

Responsibilities - Commercial account management, Sales over the phone and in person, Inventory management, Delivery Driving

Supervisor - Danielle Mallroy 520-***-**** 3600 W. Ina Rd. Tucson, AZ 85743

San Ignacio Golf Course - General labor and restorative construction: 02/2015 - 08/2015

Responsibilities: Repair, restoration and maintenance of the golf course facilities and landscapes.

Supervisor - Jeramy Cravey 520-***-**** 4201 S. Camino Del Sol Green Valley, AZ 85622

AZ National Guard – AH-64D Apache Helicopter Electrical, Armament, and Avionic Systems Repair Technician; 06/2010 – 06/2014

Responsibilities: Maintaining the electrical, armament, and avionic systems on the AH-64D Apache Longbow Attack Helicopter

Supervisor – Staff Sergeant Carlson Silverbell Army Heliport Marana, AZ 85653

Radio Shack –Assistant Store Manager; 11/2010 – 03/2011

Responsibilities: Sales, Contract Management, Team Management

Supervisor – Steve Newman; No Longer With Company 10565 N. Oracle Rd. Oro Valley, AZ 85743

Borderland Construction Co. – Construction Labor; 06/2010 – 11/2010

Responsibilities: Checking elevation grade on construction sites, Traffic control, Various construction related tasks

Supervisor – Mike McKissack 400 E. 38th Street Tucson, AZ 85743

References

Jim Thompson - Chief Operations Officer, Apex Microtechnology

Tucson, AZ 520-***-****

Dan Ried - Former Chief Operations Officer, Apex Microtechnology

Tucson, AZ 520-***-****

Melinda Ford - Community Association Manager, Cadden Community Management,

Tucson, AZ 520-***-****

Sharline Searle - Commercial Accounts Manager - Autozone

Tucson, AZ 520-***-****



Contact this candidate