Kelly Hull

***** ******** ** *****, ** *****

Mobile: 714-***-**** • E-mail:ad1rei@r.postjobfree.com

OBJECTIVE:

To obtain a position as Customer Service Specialist. To meet and exceed customer expectations and company quotas, this will be accomplished by utilizing my previous and current customer service and sales experience.

PROFESSIONAL SUMMARY:

Experience with delivering excellent customer experience while in a high paced sales environment. Strong interpersonal, verbal and communication skills.

EDUCATION:

Graduate of Richland High School Orange, CA

Quest Diagnostics: Lab Coordinator

Accountable for handling many tasks when taking calls. Laboratory Coordinator for Flow Cytometry

• Maintained/produced monthly graphs and spreadsheets for the daily turnaround times.

• Testing that was billed out utilizing Co-path systems

• Developed/fixed issues pertaining to departmental exceptions and add-ons

• The CAP-College of American Pathology binder was made for yearly inspection

Victoria Secrets: Sales Associate April 2016 – Current

Responsible for providing excellent customer experience while exceeding daily sales quota. Responsible for $300 per hour in sales while multitasking customers and location inventory.

Exceed hourly quota by $150 - $300 per day.

3 time Sales Employee of the month

The Men’s Warehouse: Sales Associate November 2012 – January 2014

Responsible for daily phone orders and generate sales leads. Responsible for answering customer questions and escalations. Includes daily inventory and sales reporting.

Scentsy: Sales Consultant January 2008 – October 2012

Manage inventory and shipping for woman’s accessories and home goods

Complete all sales via door-to-door service and/or telephone

Refined customer service skills through long term client relationships

Owner/Operator: Kelly’s Day Care May 2007 – November 2010

Independently operated a children’s day care from my home; averaging 7 kids per day

Managed all accounting activities of the business

Daily child routine consisted of outdoor play, learning exercises, and meal time

Maintained a positive relationship with all parents and built strong bonds with new families

Laguna Woods Rehabilitation Clinic: Office Assistant June 2004 – October 2006

Responsible for multitasking while answering phones, checking in patients and scheduling appointments while managing patient files. Development of stronger customer service skills through daily interactions with patients and Doctors.

Contact this candidate