Mr. Robert W. Neumann Jr.

**** ********* ***

Belleville, IL 62220 United States

Phone: 618-***-****

Email: ad1reh@r.postjobfree.com

Education:

Park University Parkville, MO United States

Bachelor's degree July /2012

GPA: 3.392 of a maximum 4.00

Credits Earned: 172

Major: Management/Computer Information Systems

Park University Parkville, MO United States

Associate degree Aug /2011

Credits Earned: 60

Major: Associate of Science Management

Community College of the Air Force, Maxwell AFB, AL United States

Associate degree Apr /1999

Credits Earned: 126

Major: Electronic Systems Technology

Job Related Training:

Watch Officer, Core Operations Training Jun 2016

Internet Access Point (IAP) 101 May 2016

UMSL Advanced SharePoint Training Nov 2015

UMSL Intermediate SharePoint Training Nov 2015

Cloud Security Essentials Jun 2015

Counterintelligence for IT/Cyber Professionals Apr 2015

ITIL Service Strategy Certification Mar 2015

Securing VOIP Networks Feb 2015

Computer Hacking Forensic Investigator (V8) Apr 2014

Ethical Hacking and Countermeasures, CEHv7 Aug 2013

Security + Certification, COMPTIA July 2013

ITIL Foundation Certification Oct 2012

Defense Property Accountability System Custodian Apr 2011

A + Certification, COMPTIA Apr 2008

DISN Level II Video Teleconferencing Cert Apr 2007

Level I Systems Administration Certificate Jan 2007

DS3IA-602-1 Cyberguard Firewall Course Feb 2006

Work Experience:

CONTRACTOR - USTRANSCOM 508 Scott Dr, Scott AFB, IL 62225 United States Aug 2022-Nov 2023:

Cyber Protection Team Coordinator

Provided support for all aspects of CPT missions:

- Ability to support up to four (4) concurrent CPT operations

- Facilitated implementation/execution of the USTRANSCOM CPT mission coordination lifecycle

from preparing CPT mission initial nomination to post-mission reporting

Developed and maintained templates and process documentation for the USTRANSCOM CPT mission coordination lifecycle

Drafted and coordinated CPT tasking orders, mission plans, and rules of engagement

- Reported mission status to internal/external stakeholders via government provided systems/portals IAW mission guidelines and applicable policies

- Maintained and validated records/requests and supporting documents for CPT accounts creation and actions to resolve issues with CPT accounts or access to USTRANSCOM systems and networks

Maintained records of program and system owner responses to mission findings as documented in CPT-produced mission reports and out-briefs

- Correlated mission findings with security processes/policies and program and system owners with resolution actions

- Assisted with identification and implementation of process improvement initiatives

- Identified shortfalls/gaps in CPT capability or capacity and ICW CO-IPE, recommend and develop requests for support/direct support IAW Global Force Management processes

- Informing TCJ6 on impacts/concerns of DoD-wide Defensive Cyberspace Forces resourcing and alignment decisions

USTRANSCOM 508 Scott Dr, Scott AFB, IL 62225 United States 10/2018 – 08/2022

Cyber Security Operations Analyst

Duties, Accomplishments and Related Skills:

Identify potential requirements and opportunities for Cyberspace Operations (CO) in support of or stemming from USTRANSCOM Future Operations.

-- Collaborated with other FUOPS and cyberspace operations future plans Subject Matter Experts (SME) within the command as well as Joint Staff, Services, supported CCMDs, and with representatives of the OSD, other US Government agencies and allied nations in order to assess future operations for significant risks or opportunities in and through cyberspace.

Nominated future operations for operational risk assessment in cyberspace.

-- Identified potential opportunities or gaps between standing/scheduled CO and operational requirements exist, submits risk nomination to initiate USTRANSCOM's formal manage operational risk-cyber process.

-- Submitted risk nominations with sufficient lead time for realistic defensive cyberspace operations planning and implementation.

-- Provided sufficient relevant operational details and context (mission size, sensitivity, location, baseline adversary threat, schedule, standard cyber defensive schema, available resources, or other factors) necessary to justify and assess the risk nomination.

Participated in operational risk management activities and support cyberspace risk assessment and mitigation planning.

-- Provided cyber and operational SME experience to the Manage Operational Risk - Cyber (MOR-C) process. This includes supporting long range requirement-based assessments, as well as assessing the implications of emerging threat and vulnerability assessments' implications to future operations. Serves as CO SME contributing to risk assessment and suggesting cyberspace operations mitigations and course of action (COAs) considering USTRANSCOM, JFHQ-DODIN, USCYBERCOM and other capabilities and resources. Assists evaluation and recommendation of consolidated (cyber & non-cyber) COAs.

-- Provide required operational context and details (mission size, sensitivity, location, baseline adversary threat, schedule, standard cyber defensive schema, available resources, or other factors) to assess risk in and through cyberspace. Provides response to follow-on inquiries IAW MOR-C process owner-established timelines.

-- Participate in and contribute in support of USTRANSCOM COA development, assessment & recommendations whether through battle rhythm events or tasked electronic collaboration & correspondence.

-- Continue to provide updated operational details and context necessary to support USTRANSCOM J6, Joint Fires Element, Cyberspace Operations Integrated Planning Element and others' (including USCYBERCOM, JFHQ-DODIN, CCMDs', OSD, Joint Staff, other USTRANSCOM staff, and components) efforts to implement selected COA, until mission cancellation or handoff to global operations.

Conducted handoff of cyberspace operations planning status from Long Range Requirements to Global Operations.

-- Ensured global operations cyberspace operations planners have latest details and status from the operational requirement perspective.

-- Provided status of operations risk-cyber assessment & mitigation measures (as overseen by the MOR-C process) for 100% of missions with an active cyber risk assessment as of handoff.

Joint Strategy, Policy and Doctrine Development and Program Support

-- Leverage experience and expertise from long range requirements operations cyber risk assessment and operational risk-cyber management processes to review and comment on Joint Strategy, Policy and Doctrine products pertaining to cyberspace operations in support of validated long-range CCMD force movement requirements.

DOD, Defense Information Systems Agency 5534 Pryor Dr, Building 5160 Scott AFB, IL 62225 United States 05/2016 - 10/2018

Cyber Security Watch Officer, Infosec/Network-Analyst

Duties, Accomplishments and Related Skills:

Integrated DISA GLOBAL Cyber Security procedures with Operations Watch Officer priorities and DISA Global Future Operations Division into the daily Current Operations Battle Rhythm and workflow of the Division's CDSP and DCO analysts. Insuring new subscribers are on boarded, and the integrated with required technologies, compliance/readiness activities, transfer of operational planning into tactical execution, and additional activities as directed by senior leadership or higher headquarters in support of DCO for the DoDIN.

· Analyzed unrelated processes and methods to originate new techniques, establish new criteria and collaborates with the DISA Global Future Operations Division to mitigate these uncertainties.

· Served as the primary enabling and support element for DISA Global' s cyber defense services in support in support of current operations on a global scale.

· Lead and participated in technical exchanges with DISA, CYBERCOM, JFHQ DoDIN, National Security Agency (NSA), ODS-NII, peer CDSP providers, and customers in the development of DCO/CDSP strategy and support.

· Performed studies of complex problems or researches technical issues dealing with DCO/CDSP concerns.

· Performed process analysis and prepares detailed reports of DCO/CDSP procedures.

Participated in meetings involving Enterprise-wide Program Managers, COCOMs, and Agency or DISA customers to investigate or provide suggested Courses of Actions for DCO/CDSP programs.

Supervisor: Kevin Cook 618-***-****)

DOD, Defense Information Systems Agency DISA CONUS RN62 Scott AFB, IL 62225 United States 03/2015 - 04/2016

IT Specialist/System Administrator

Duties, Accomplishments and Related Skills:

Share Point System Manager, developing files, folders, libraries, web pages, resolving access and permission rights for the DISA CONUS site. Completed Cloud Security Essentials training June 2015.

Supervisor: Matt Koerber 618-***-****)

DOD, Defense Information Systems Agency Scott AFB, IL 62225 United States 07/2014 - 02/2015

IT Specialist/Infosec-Analyst Net Assurance

Duties, Accomplishments and Related Skills:

Infosec Analyst:

• DISA Employee of 3rd Quarter Dec 14, 2014 and DISA CONUS Employee of the 3rd Quarter 30 Sept 2014.

• Supervised and managed the stand up of Cyber Protection Team (CPT) 90, correlating and briefing management of mission critical requirements essential for the team during the build up at Ft Meade, MD

• Provided network protection, intrusion detection, response actions and incident trends of the execution of current computer network defense (CND)/Network Assurance policies and procedures, with the goal of assured information availability, protection, and delivery in order to enable decision superiority to the war-fighter.

• Provided technical oversight of the day-to-day operations of the Network Assurance Branch from escalation to leadership to responding to network events and providing technical and guidance to the Network Assurance Watch Officers.

• Provided technical advice, guidance, and assistance to the Branch Chief, other staff officers, military departments and other agencies on matters pertaining to IT and network security.

• Advised leadership with status to the Computer Network Defense Analysts and Net Assurance Watch Officers (NAWO) analysis and correlation of incidents, events and missions concerning CPT 90.

• Provided direction for the development of countermeasures to identified CND/Network Assurance vulnerabilities and ensures appropriate critical information alerts are disseminated to CONUS CNDSP Tier II customers.

• Performed studies of complex problems or researches technical issues dealing with CND/Network Assurance concerns

• Onsite representative from DISA CONUS to assist in the Active Directory Hardening actions completed at DECC Ogden and oversight to protection, intrusion detection, response actions, incident trends specific to execution of computer network defense CND/Network Assurance policies and procedures.

• Identified key tasks that required further clarification to be properly implemented.

• Performed weekly meetings working to meet all support issues for the standup of CPT90, and advise management of areas requiring support actions, funding, and equipment purchases.

• Coordination of CPT 90 personnel Rotational Familiarization within the DISA CONUS Net Assurance Center, arranging their agenda and securing coordination within Net Assurance to provide additional experience for CPT members working along-side DISA CONUS members.

• Assisted in the development and coordination of the Daily Morning NA EOC Sync briefing advising CPT 90, Centaur Operations, Columbus & DISA CONUS Net Assurance of Top Priorities and items of interest to provide necessary information within all the areas of concern.

Supervisor: Sandy Parris 618-***-****)

DOD, Defense Information Systems Agency Scott AFB, IL 62225 United States 01/2005 - 06/2014

IT Specialist, Infrastructure Team Leader

Duties, Accomplishments and Related Skills:

IT Team Leader

Supervised and directed local area network (LAN) shop personnel work priorities, computer configurations upgrades, personnel move requests, changes, installations, and computer fault isolation/repairs. Additional duties during this period were: EEO Collateral Counselor, Equipment Custodian, Telephone Control Officer, and Network Infrastructure Team Lead.

- Change Control Review Board, (CCRB) team member represent DISA CONUS interests, meeting with base tenants to review critical projects or change requests.

-Telephone Control Officer Circuit Actions point of contact, identified mission essential base connectivity and internal high interest infrastructure circuit details.

-Evaluated work priorities to ensure critical support met organization urgent requirements to prevent work stoppage.

- Coordinated critical tasks and effectively communicated what is needed and when.

- Identified areas requiring complex training to ensure readiness of military, contractors and civilian personnel to support agency critical programs.

- Analyzed and evaluated requirements and proposed courses of action to maximize organization efficiency.

Assisted the Property Book Officer develop a more effective and streamlined process for equipment accountability.

- Reduced duplication of efforts in tracking asset accountability.

- Recovered over $400,000 of assets as result of an improved tracking process.

- Managed/implemented life cycle replacement of network and computer systems and critical computer, printer and networking supplies necessary to keep the Infrastructure Support Branch meeting Agency and customer requirements.

- Video Teleconferencing (VTC) Facilitator, provided support and coordination necessary for mission essential meetings with outside organizations utilizing fixed and mobile video teleconferencing capabilities.

- Synchronized mission requirements with personnel to support required tasks and informing key stakeholders of any possible delays or additional support required to meet established deadlines.

- Installed and troubleshot network connectivity, Cat 5 and fiber to the desk top and from the cubicle to the applicable network switches.

Managed Windows® 7 computer upgrade

- Identified a problem, analyzed it and identified why the older computers were experiencing memory errors, quickly implemented procedures to increase the system memory

- Purchased additional memory to address concerns of known inventory of systems lacking the required amount of memory.

Increased efficiency and prevented costly replacement of 200 computers, saving the agency thousands of dollars in premature equipment replacements.

Team leader for new requirements

- Planned and executed complex auditing of requirements and coordinating the network installations, computer adds/moves/changes with a developed process where personnel moves were coordinated with proper sections and scheduled to ensure mission effectiveness.

- Managed/implemented life cycle replacement of network and computer systems and critical computer, printer and networking supplies necessary to keep the Infrastructure Support Branch meeting Agency and customer requirements.

EEO Collateral Counselor, for 2011-2013, responsible for conducting interviews of suspects, complainants and necessary witnesses while maintaining agency procedural policies and rights of personnel.

- Conducted interviews of personnel as the Incident Security Officer

- Safeguarded procedural rights while gathering details of the violation and briefing the commander of recommended actions.

RN6 Information Systems Division representative, for the Military Construction (MILCON) Project, for the planning and design of the new facility that DISA CONUS had identified to meet the mission requirements and address the deficiencies with the current buildings that DISA CONUS occupies.

- Met with subject matter experts to ensure new facility is properly designed and outfitted.

- Managed and directed key personnel to provide critical details and plans necessary in the design of the new facility.

- Reviewed design proposals at each stage with organization and suggesting changes where necessary and guidance for modification of organizational requirements.

Competitive Education Program recipient

-Received Associate of Science in Management Degree in Aug 2011 after completing 27 credits in Accounting I & II, Computers, Micro/Macro Economics, Statistics, Business Law I & II, and Management courses with 15 credits in General Education course

-Graduated from Park University with Bachelor's degree 7 /2012

Major: Management/Computer Information Systems

GPA: 3.392 of a maximum 4.00 Credits Earned: 172

Department of Defense, DISA Scott AFB, IL 62225 United States 01/2001 - 01/2005

Project Manager/Facility Manager

Duties, Accomplishments and Related Skills:

Directed and evaluated teams, coordinated building requirements, system infrastructure, and furniture requirements for all new mission requirements.

Performed cost estimates and timetables for implementing desired facility changes for expected mission growth.

Provided technical details of projects and guidance for management to make the best choices on the critical decisions.

Established short and long-term plans for managing facilities, real property, and special project requirements. Coordinated with Base Civil Engineering and DISA Network Engineers to prepare mission planning requirements for implementation and successful completion of scheduled projects.

Telecommunications focal point for Information Systems Branch.

--Successfully implemented plans to relocate and integrate critical Network Operations Centers into the DISA CONUS organization with guidance and advice to respective teams as to how and when to implement each phase, ensuring timely completion and advice when delays threaten meeting the deadlines.

-Coordinated with DITCO Contracting Officers on IT purchases to support DISA CONUS network and infrastructure.

-Completed required purchase documents and vendor involvement for purchasing materials necessary for each requirement.

-Performed technical acceptance of materials and confirmed vendor quotes to meet the required specifications.

-Reviewed power requirements for new missions/equipment and directed actions for additional requirements.

-Ensured sufficient power was available supporting the new missions

-Directed where new equipment could be installed without degradation to facility capabilities.

-Processed appropriate coordination with Base Civil Engineers to meet new requirements.

-Identified insufficient grounding of critical network equipment.

Contracted electrical installation of a new grounding system for the racks of equipment that was lacking sufficient protection.

VTC Facilitator coordinated scheduling and management of VTC sessions for DISA CONUS.

Input user requests for teleconferencing and ensures conference room availability by coordinating with AT&T for network scheduling and system degradation or room concerns before, during and after video conferences.

Managed standup of the ATM, IP Core, ESONET, and DVS Network Operation Centers new missions into the Defense Information Systems Agency, Scott AFB.

Coordinated with 375th Base and Wing Activities to get approval for additional space for personnel, office and cubicle designs, purchase actions and coordinated network requirements to sustain those new Network Operations Centers within the DISA CONUS facilities.

Served as the backup Security Manager insuring station security measures were being followed and monitored to maintain the critical network and facility integrity requirements.

Provided remote terminal capability for Operations Center to respond to Facility Security Alarms after normal duty hours.

DOD, DISA Scott AFB, IL 62225 United States 04/1999 - 01/2001

Telecommunications Specialist, Systems Control Officer

Duties, Accomplishments and Related Skills:

Prepared and provided situational briefings regarding outages/special interest circuits to Commander and Deputy Commander

Directed corrective actions to associated vendors until final resolution or restoral was achieved.

Implemented policies, procedures, and methods for protecting the confidentiality, integrity, and availability of critical DOD networks.

Managed the Digital Integrated Systems Network, and the Digital Red Switch Network in the CONUS and overseas areas.

Scheduled and implemented plans for all authorized service interruption (ASI) maintenance activities for CONUS Networks.

Troubleshoot and restore network outages and resolved faults or impairments via remote telnet sessions by analyzing circuit configurations and alarm data.

United States Air Force, DISA Scott AFB, IL 62225 United States 03/1996 - 04/1999

Telecommunications Systems Controller

Duties, Accomplishments and Related Skills:

Project Manager

-Compiled power requirements necessary to have sufficient backup power and informed commander of recommended sizing of generator and uninterruptible power supply (UPS) systems necessary to support the critical functions support the Operations Center.

-Directed and coordinated all actions to co-locate personnel from three separate buildings into one cohesive team.

-Prepared cost estimates and managed required purchase actions of $7 million, including network, facility renovation, systems furniture design, layout, purchase, and installation.

-Kept management and stakeholders informed of progress and required actions necessary for this consolidation of over 200 personnel into one facility.

-Collected critical electrical requirements to establish requirements for UPS and generator sizing to support Mission Essential equipment and Operations Center.

-Created phased hot cutover of the network monitoring personnel and systems without any outage or required Continuity of Operations (COOP) coverage during entire relocation efforts.

Facility Manager

-Ensured all facility requirements were kept within safety regulations.

-Responsible for organization receiving the 1999 Top Facility Award.

-Coordinated with network support personnel when bringing new missions and personnel into the facility to ensure all network and accommodations were met.

Performed backup Security Manager functions.

Shift Supervisor

-Supervised and directed crew of 10 personnel.

Managed, Defense Information Systems Network, and Digital Red Switch Network, for CONUS and overseas areas.

Scheduled and implemented plans for all ASI maintenance activities for CONUS networks.

Troubleshoot and restore network outages and resolved faults or impairments via remote telnet sessions by analyzing circuit configurations and alarm data.

Additional Information:

Honors, Awards, and Special Accomplishments:

AFELM US TRANSCOM TCJ3, Individual Time off Award, June 2021

AFELM US TRANSCOM TCJ3, Individual Cash Award, June 2021

AFELM US TRANSCOM TCJ3, Individual Cash Award, June 2020

AFELM US TRANSCOM TCJ3, Individual Time off Award, June 2019

AFELM US TRANSCOM TCJ3, Individual Cash Award, June 2019

DISA CONUS, Individual Time Off Award June 2016

DISA CONUS, Individual Cash Award, Aug 2015

DISA Agency Employee of the Third Quarter, Dec 14

DISA CONUS Employee of the Third Quarter, Dec 14

DISA Achievement Award, MILCON Team, Nov 2013

DISA Performance Award, Sept 2012

2012 - 2013 Competitive Education Program, Emerging Leaders Program

EEO Collateral Counselor 2011-2013

DISA Performance Award, Sept 2011

Washington University, High-Performance Team Development, June 2011

DISA Outstanding Achievement Award, Feb 2011

2010 Competitive Education Program Selectee, Undergraduate CIS degree.

EEO Collateral Counselor 2008-2010, Letter of Appreciation, EEO Director Apr 2010

2008 Competitive Education Program Selectee, Undergraduate CIS degree.

DISA On the Spot Cash Award, Aug 2006

Achievement Awards for excellent performance of duties, Sept 2004 - Feb 2011

DISA, Quality Step Increase, Nov 2003

On the Spot Award, supported DISA CONUS NetOps Conference Nov 2003.

Service Award managing redesign of Regional Network Operations and Security Center (RNOSC) increasing seating by 34%, Sept 2002.

Certificate of Appreciation from Principal Director for Network Services, Outstanding support for relocating ATM Network Operations Center to Scott AFB, Sept 2001.

Service Award for facilitating the execution of actions relocated and established initial operating capability of the ATM Network Operations Center from Reston, Virginia to Scott AFB, RNOSC, 27 Dec 2001.

DISA Achievement Award Sept 2000.

DISA Time off award, Organization Top Facility for Scott AFB, 11 Feb 2000.

DISA Achievement Award Nov 1999.

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