Sha'Rae Spears

Lees Summit, MO *****

ad1rds@r.postjobfree.com

+1-816-***-****

5+years of experience resolving complex customer inquiries. Seeking the position of Customer Service

Associate.Team player with people skills and a friendly positive attitude. Strong client relationship and interpersonal skills

Authorized to work in the US for any employer

Work Experience

CNA - Certified Nursing Assistant

KU Medical Center - Kansas City, KS

March 2019 to Present

• Delegated CNA staff to understand infectious disorders and methodologies for infection control.

• Transporting patients.

• Answering patients' call lights and requests

• Documents actions by completing forms, reports, logs, and records.

• Monitored patient stability by checking vital signs and weight

• Administered therapeutic treatments, non-sterile dressings, ice packs and baths. Customer Service Representative

TrialCard - Kansas City, MO

June 2017 to November 2019

• Helping customers understand the product and answering questions.

• Canceled customers health insurance.

• Maintain customer accounts and record account information.

• Make product recommendations or services to customers based on their needs and preferences.

• Manages insurance company inquiries, resolves service problems, documents customer requests, and finalizes policy adjustments.

• Provided policy and service information.

Hostess

Olive Garden Restaurants - Kansas City, KS

January 2015 to May 2017

• Greet/Seat customers

• Waited on tables

• Serve food

• Clean tables,Floors,Bathrooms

• Stock Supplies

Cashier/Expo

Schlitterbahn Waterpark - Kansas City, KS

June 2015 to September 2015

• Handle Currency

• Customer Service

• Prep food and serve

• Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.

• Handle cash or credit transactions with customers. Volunteer

Metropolitan Missionary Baptist Church - Kansas City, MO June 2010 to July 2014

• Tutor Children.

• Supervise children on field trips.

• Prep food and serve.

• Stock supplies.

• learn leadership skills.

• Additional supervision, lead games and activities. Certifications and Licenses

CNA

CRNA

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