Brandy Higgins

Layton, UT *****

385-***-****

ad1rd6@r.postjobfree.com

Professional Summary

Enthusiastic and outgoing Customer service rep

eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of maintenance and training in development, financing and management of real estate projects. Motivated to learn and grow with the company as a property manager.

Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company.

Work History

January 2022-Febuary 2023

Cliffs at Canyon Ridge Ogden, Utah

Showed future residents the model apartment and the amenities the apartment complex offered. Renewed current tenants leases and handled any issues. Made sure all lease agreements and documents were completed correctly. Familiar with HUD housing assistance programs, LIHTC, fair housing and section 8.

September 2012 – January 2022

Times Ticking Layton Hills Mall Layton, Utah

Retail Sales Associate/Content Creator

Folded and arranged merchandise in attractive displays to drive sales.

Increased sales and customer satisfaction through personalized servicing.

Used POS system to process sales, returns, online orders and gift card activations.

Used consultative sales techniques to understand customer needs and recommend relevant products and services.

June 2005 – June 2012

Sierra Communications Ogden, Utah

Dispatch Coordinator

Organized paperwork and explained individual job parameters for each assignment.

Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.

Received new orders, prepared documentation and assigned personnel.

October 1995 - June 2008

Red Lobster Layton, Utah

Server/front End Manager

Assessed personnel performance and implemented incentives and team-building events to boost morale.

Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.

Maintained strong customer relations and effective customer service standards.

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Education

June 1989 - June 1992

Davis High School Kaysville, UT

Diploma Generals

June 2004 - June 2008

Eagle Gate College Salt Lake City, UT

Associate Of Applied Business Business Administration/Paralegal

Skills

Dispatching field personnel

Google Workspace

Maintenance and Repair

Flexible and Adaptable

Written Communication

Self-Motivated

MS Office

Organization and Time Management

Interpersonal Communication

Data Entry

G-Suite

Prioritizing calls

Updating logs

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