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It Support Analyst

Location:
Lima, OH, 45801
Posted:
December 06, 2023

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Resume:

Adrian A. Garcia

**** ********* **.

Lima, OH ***01

253-***-****

ad1rcu@r.postjobfree.com

Objective

I have 18 years of professional computer technician experience and I am currently seeking full-time employment as a computer technician, providing technical support of computers and network systems, and maintaining & configuring computers.

Employment History

January 2006 – March 2023

Configuration Technician, Zones, Inc. (Kent, WA)

Configure desktops, laptops, servers, and kiosks to customer specifications, by adding memory, hard drives, and peripherals. Create and restore images of computer operating systems. Install and verify functionality of software for customer products. Create databases and spreadsheets for customer assets, asset tagging and reporting of customer products.

September 2004 - December 2005

Associate Systems Engineer, Allen Roberts & Associates (Fairfield, California) Installed and serviced client computers, network routers, switches and printers at multiple locations for different types of businesses. Remote systems support using LogMeIn over the Internet. Managed Microsoft Windows Desktops, Server 2003, Cisco routers, Microsoft Virtual PC for lab testing configurations. January 2003 – August 2004

Full-time College Student at Rhodes State College

July 1995 - December 2002

Laborer, LG Philips Display Components (Ottawa, Ohio) Operated machinery in production of television tubes, visually inspected the tubes, and verified that tubes were manufactured to customer specifications. I received O.S.H.A. Safety training in July 1995. Education

Rhodes State College (Lima, Ohio)

Associate Degree in Applied Science IT Networking August 2004 GPA 3.08/4.00

Capstone Project: Created a business proposal for a mock company with estimates of prices for equipment and software. I installed server software, setup a network server and router. Related Instruction

Microsoft I, II, & III, Cisco I - IV, A+ P.C. Troubleshooting I & II, Novell I & II, Basic Microcomputer class

(including DOS and Microsoft Office Suite).

Certification

A+ Certified Professional Core Hardware and OS Technologies (2003 objectives), Microsoft Certified Professional (MCP), and certified HP Accredited Platform Specialist (APS). Independent Studies

Microsoft Certified Desktop Support Technician, IBM/Lenovo, HP, and Microsoft online training.



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