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Maintenance Technician Customer Relations

Location:
Middletown, DE, 19709
Posted:
December 06, 2023

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Resume:

NATHANIEL LESTER, JR

**** *. ****** ******

Townsend, DE 19734

917-***-**** – Cell

302-***-**** - Home

CAREER SUMMARY

A maintenance professional with experience in Automotive, and commercial and luxury residential building services. Strong knowledge of all maintenance areas including boiler operations, HVAC, carpentry, plumbing, electrical and landscape maintenance as well as driving and delivery services. Dependable, courteous, and efficient in conduct of duties. Talented in customer relations, maintenance and repair of mechanical systems, facilities, and grounds. A dedicated individual who works well in a team.

PROFESSIONAL EXPERIENCE

Valvoline – Middletown, DE 07/2021 - Present

Auto Technician

Responsible for providing automotive preventative maintenance on vehicles including oil and all other fluid maintenance, inspection and replacement of parts. Evaluating customer needs and providing recommendations on requisite products.

Jerry’s Chevrolet – Baltimore, MD

Delivery Specialist 05/2015 - Present

Responsible for loading, storing and securing merchandise onto truck. Planning and executing all delivery activities, manage customer satisfaction with merchandise orders and returns, maintain delivery and warehouse logbook, clean and certify warehouse merchandise returns, assist with maintaining warehouse inventory.

Access Labor Service, Inc.- New Castle, DE

Industrial Maintenance Worker 03/2013- 05/2015

Responsible for conveyor systems operations. Assist in shipping and receiving distribution, loading, unloading

General Laborer

Responsible to provide basic carpentry, building repair and maintenance projects involving repairs on windows, flooring, walls, ceilings, plumbing and electrical systems.

Arch Bishop Spalding High School – Severn, MD

Maintenance Technician 08/2009- 02/2010

Responsible to manage preventative maintenance, fixing safety concerns and maintaining the facility. Routine inventory control and accountability. Maintains and repairs basic functions of the facility as determined by the maintenance supervisor. Assumes supervisor’s responsibilities when needed.

Performs equipment replacement and installation including HVAC, electrical, plumbing, boilers, pumps, valves, gas piping and sheet metal

Complete regular checklist on building maintenance procedures and keep record of procedures performed on machinery

Inspect building grounds to ensure environmental health and safety standards

Makes routine repairs on electrical equipment, sprinkling systems, generators, emergency lighting, fire alarms and extinguishers

Maintains tools and grounds maintenance operating equipment

Performs exterior maintenance of buildings including painting, powerwashing, common area maintenance, landscaping, signage, minor concrete / asphalt repairs

ST. JOHNS COLLEGE – Annapolis, MD

Maintenance Technician 10/2007 – 2/2010

Responsible for the service and maintenance of all campus HVAC system controls, boilers and plumbing systems, order parts, make repairs and troubleshoot systems.

Performs extensive building and machine maintenance

Routine industrial maintenance of air conditioner and heat units for compressors, fans and condensation pumps.

Maintains gas under pressure systems and boilers

Maintain ventilating and air conditioning equipment.

Maintain chiller room for temperatures, pressures and water elevation.

Daily review of A & B compressors and fans.

Daily review of expansion tanks and drains when needed

Checks uninterrupted power service room for temperature and alarms.

Review and maintain emergency generator for water and oil leaks.

Routine review and maintenance of fire alarm and smoke detector systems.

Notifies management concerning need for major repairs or additions to lighting, heating, and ventilating equipment.

Performs extensive gardening/landscaping duties using landscaping vehicles and equipment.

AF WHITE MANAGEMENT, LLC – Brooklyn, NY

Maintenance Technician 9/2005 – 9/2007

Responsible for keeping location in a clean and orderly condition - tending to furnace, air conditioner, and boiler to provide heat, cool air, and hot water for building occupants.

Perform plumbing work such as pipe fitting, unstopping drains, replacing faucets and washers and installing plumbing fixtures

Electric repairs and installation of outlets, lights, ballast, and motors

Perform maintenance work such as electrical repair, paints, carpentry, window screens, shelves and stands, floor tile installation, roof patches, masonry and furniture repairs.

Routine preventative scheduled maintenance using power snakes and other assorted power and hand tools

Maintains records and prepares reports on materials used on work performed.

Responsible for driving vehicles and transporting tools and equipment as necessary to perform maintenance related duties.

ADAMS & COMPANY, LLC, - Brooklyn, NY

Building Maintenance Worker 6/2005 – 9/2005

Semi-skilled manual work in construction and general maintenance for high-rise commercial property.

Clean general office areas including lobbies and restrooms.

Refill supply stations.

Assist with office and cubicle relocations.

Move files and furniture.

Evaluate exterior areas and take necessary action to meet company appearance standards

Acquire maintenance and cleaning supplies.

Observe and report any problems on office floors.

Operation of freight elevators.

Perform nonstructural carpentry repairs and replacements on doors, fences and building.

Perform touch up painting and landscape maintenance on property.

PLUMBING WORKS, INC. – Brooklyn, NY

Plumbing/Maintenance Assistant 12/2004 – 5/2005

Assist in maintaining the plumbing and physical condition of residential properties according to company operating and safety standards.

Basic plumbing, electrical, sheetrock and general carpentry responsibilities

Basic appliance repair and preventative maintenance on HVAC equipment

Pest control

Roof and gutter maintenance

Wallpaper/Painting, including use of paint sprayer

Experienced in grounds maintenance

Organize and maintain storage of construction/maintenance supplies and furniture

KATCEF – Annapolis, MD

Delivery Representative 3/2004 – Present

Driving delivery truck over a dynamic route to delver and render services and collect money from customers, while performing various duties.

Prepare customer orders for shipment. Load and unload truck. Verify load against shipping manifest. Prepare route to ensure timely, accurate and efficient deliveries.

Deliver supplies to customers, maintains telephone and radio contact with supervisor to receive expedited delivery instructions.

Collects money from customers and records transactions on customer receipts. Listens to and resolves customer service challenges and opportunities.

Remove all return items from truck and assist in processing and restocking. Assist with labeling, sorting, wrapping and repacking duties

Move products to storage areas with proper equipment.

Maintain clean, neat and orderly work area

Maintain truck mileage log; maintain cleanliness of inside of truck.

Generate and input all related paperwork and necessary information required for order processing.

FIRST VIRGINIA OPERATIONS SERVICES INC., Annapolis, MD

Mail Delivery Driver 3/1999 – 10/2003

Retrieved and distributed mail among the branches, departments, mailroom, and post office. Prepared all varieties of incoming and outgoing mail, and interoffice correspondence.

Delivered and retrieved time sensitive documents, meeting strict deadlines on a daily basis.

Drove 258 miles roundtrip daily within 6 hours to branch offices located on the Eastern Shore, MD. Reliably and professionally represented the organization on all business trips.

Reduced cost and time of transit by researching and using most efficient routes.

Assembled, packaged, and delivered supplies to branches.

Maintained an excellent driving safety record by adhering to all safety regulations.

Communicated daily with customers to ensure questions were resolved and high levels of customer satisfaction were delivered.

Worked cooperatively in a team environment to provide services.

Proof Operator 3/1999 – 2/2000

Operated proof machine. Examined, encoded, and balanced various documents.

Researched errors and prepared corrected documents.

ANNE ARUNDEL COUNTY PARKING FACILITY

Parking Lot Maintenance Worker 6/1996 – 3/1999

Followed a preventative maintenance schedule to repair cement works and parking facilities and ensured that equipment functioned properly.

Maintained all parking facilities to ensure the safety of users and provided a

clean, attractive, and user-friendly environment.

Maintained lights in all lots and parking structures, changing bulbs and ballasts; conducted lighting and door surveys on regular basis to ensure timely maintenance and proper numbering.

Pressure washed and power swept parking surfaces; cleaned catch basins; repaired asphalt and concrete surfaces.

Designed and striped parking lots, including stencil work; maintained mechanical gate arm machines, replacing arms as needed and maintained doors and locks to prevent malfunctions.

Installed, repaired, removed, and painted signs, guard rails and/or curbs.

Responded to emergency situations such as floods, gasoline/oil spills, tripping hazards, and broken glass; removed snow as needed.

ANNE ARUNDEL COUNTY RECREATION & PARKS

Maintenance Worker 6/1993 – 5/1996

Performed tasks related to landscaping and maintenance (e.g., mowing; edging; installing/maintaining irrigation systems; picking up trash/litter; maintaining athletic field areas; fertilizing; pruning, planting, and transplanting trees/shrubs; laying seed/sprig/sod; maintaining trails, sidewalks, and parking surfaces).

Completed service and repairs as needed to construct and maintain park facilities; construction projects; minor repairs; interior/exterior building maintenance; troubleshooting minor electrical repairs; masonry; carpentry; plumbing; painting; cleaning restrooms/shop/work areas).

Provided manual labor functions including digging holes/trenches and removing trees.

Operated and maintained equipment and machinery (heavy motor vehicle, mower, edger, and chain saw).

Received and prepared various forms, work orders, reports and other documents; completed, processed and forwarded as appropriate.

EDUCATION

Anne Arundel Community College (Courses Completed), Arnold, MD

Auto Mechanics & Auto Body

Automotive High School, Brooklyn, NY



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