Michael Vincent Riggins Jr

*** ***** ******* ****** #** Inglewood Ca, 90301

https://www.linkedin.com/in/michael-riggins-914337297

Michael is a Certified Scrum Master with 6+ years of hands-on experience facilitating the scrum framework in software development projects where he motivates, organizes, leads, and coaches scrum teams across multiple locations and industries. Michael also has 6+ years of Project Management experience, Agile, and Jira experience. He prides himself on excellent Client relationship management, analytical, problem solving, written and oral communication, and presentation skills. Michael has completed his Professional Scrum Master and Certified Scrum Master Certifications as well as completed his Bachelor of Art. Michael also has 3 years of experience in the Financial Services Industry which makes him an even bigger asset for this position and is excited at the possibility of continuing his career with Discover Financial Services.

Summary:

• 6+ years of Scrum Master experience

• 6+ years of Project Management experience

• 6+ years of Agile/Agile methodology experience (Using agile management tools like Rally, Jira for status reporting and planning).

• 6+ years of Jira experience

• PSM and CSM Certifications

• 3+ years’ experience in the Financial Services Industry

• Knowledge and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous

Integration, Continuous Testing, Pairing, Automated Testing & Agile Games.

Education:

California State University, Stanislaus, CA

Bachelor of Art, Communications

Certifications:

• Professional Scrum Master (PSM).

• Certified Scrum Master (CSM).

Technical Skills:

Methodology: Agile, Scrum, Waterfall, Kanban, SAFe

ALM/Agile/Scrum Tools: Trello, Jira, Align, Rally, PIPlanning

Microsoft: Project, Word, Excel, PowerPoint, Access, XP.

Database: MySQL, DynamoDB

Others: User Stories, ATDD, TDD, Continuous Integration Facilitation, Optimization,

collaboration.

OS: Windows, Linux, Mac, Unix

Skills:

• Technical Project Management

• Product/Project Management

• Strategic Planning

• Product Management

• Strategic Planning

• Process Documentation

• Software as a Service (SaaS)

• IT Strategy & Planning

• Agile/Scrum/Waterfall Methodologies

• Project Budgeting

• Process Improvement

• Automated/Manual Testing

• Product Development

• Implementing rules and procedures

• Keeping the team on track

• Agile estimation

• Technical knowledge

Professional Experience:

BNY Mellon, CA Oct 2020-Nov 2023

Scrum Master

• Guided Agile teams on how to self-manage and plan working to enabling features and stories a long product increments and Sprints.

• Assessed the degree of Scrum maturity and coached the team to higher levels, at a pace that was sustainable and comfortable for the team and organization.

• Ensured the team followed generally accepted Agile/Scrum practices and daily activities to promote prioritization, team readiness and commitment to each sprint. Taught the team to create clear and concise backlog items.

• Promoted a trusting and safe environment where problems could be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.

• Facilitated a culture of getting the worked one without coercion, assigning and or dictating.

• Facilitated discussion, decision making, and conflict resolution.

• Assisted with internal and external communication, improving transparency, and radiating information.

• Provided all support to the team using Servant Leadership whenever possible and leading by example.

• Eliminated downtime and maximized revenue by providing top project quality control.

• Managed Kanban, which led to an increase in team productivity & a reduction in project completion time.

• Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint, and release planning.

• Collaborated closely with the product on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon, and stories are ready for sizing.

• Effectively tracked the team’s progress, including burn down, velocity, and release forecasting.

• Worked with Scrum Masters across sites to prepare for and facilitate potentially shippable increment planning sessions.

• Environments: Scrum, Planning, Backlog, Kanban, Sprint reviews, Retrospectives, Sprint, SAFe, Agile.

Blue Cross Blue Shield Aug 2016-Sep 2020

Scrum Master

• Brought ideas from professional facilitation, coaching, conflict management, mediation, theatre and so on to help the team become a high-performance team.

• Managed the daily scrum call within a timebox to help the scrum team synchronize activities and make visible any impediments.

• Communicated with Scrum Masters and developed a team to report on blockers issues.

• Helped and maintained updated process improvements in Jira Confluence.

• Empowered the team to make system and process improvements captured in sprint retrospective meetings.

• Removed obstacles for developers and testers.

• Built the team’s agile knowledge and empowered the team to make process improvements captured in sprint retrospective meetings.

• Frequent follow up and friendly reminders to the team on updating Jira stories daily for more accurate reporting.

• Workeded with Product owner during the sprint review sessions to make sure all stories met the definition of done and get the stories accepted within the sprint.

• Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.

• Collaborated with project owners and team members to set ambitious but achievable goals.

• Guided the QA to identify the gaps on testing within the sprint, writing test cases, used testing strategies to communicate effectively with Scrum team.

• Helped PO with prioritization sprint interruption & how to manage Jira board.

• Communicated with other cross-functional teams like Security, Networking, and legal & compliance teams for dependencies.

• Environments: Scrum, QA, Agile, Jira, Sprint Interruption, Writing Test Cases, Sprint, Sprint retrospectives, Synchronizing team.

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