ZINEB BOURASS

703-***-**** ad1rbp@r.postjobfree.com

I am a seasoned QA Automation Engineer and Data Analyst with a diverse skill set that combines technical proficiency, analytical acumen, and expertise in full lifecycle software testing. I am adept at finding effective solutions and have a strong foundation in System Business Analysis. PROFILE SUMMARY

• 12+ years of IT experience in the SDET/QA industry including roles in Business Analysis and Team Leadership

• Solid experience in different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology (SCRUM) and Waterfall.

• Solid experience of Defect/Test Management tool JIRA.

• Proficient in writing Test Strategies, Test Cases, Test Scripts, Test Scenarios, and Test Summary Reports for both Manual and Automated Testing.

• Hands on experience to create and test various POC for evaluating data sources, software system and testing tools.

• Extensive experience working with Data Scientist, Data Engineers, Architects, Project Managers and other team members on design and development tasks in providing Reporting solutions.

• Experienced in Tableau and Knowledge of Power BI

• Collaborated with cross-functional teams to gather and document business requirements for new projects, ensuring alignment with strategic objectives.

• Conducted in-depth data analysis using SQL, Excel, and data visualization tools to identify trends, anomalies, and opportunities.

• Collaborated with the IT team to translate business needs into technical specifications and participated in Agile development processes.

• Experience in Smoke Testing, Functional Testing, UI Testing, Regression Testing, and System Testing.

• Hands-on experience in working with tools such as Selenium WebDriver/GRID using Java, JUnit, TestNG, Maven, POM, and Jenkins.

• Experience in Performance, Load Testing using JMeter.

• Strong experience in OOP concepts of Java and extensively used classes, objects, data structures, inheritance, polymorphism, exception handling, packages, and collection.

• Experienced in the Development of Automation Scripts, Execution, and Analyzing the test results using Behavior Driven Development (BDD), Test Driven Development (TDD), Data Driven Framework.

• Experience in writing Steps and Step Definitions and writing Test Runner class to run the test cases with Cucumber Framework.

• Excellent at decision-making process and problem-solving attitude with a positive approach.

• Strong working experience in the Data Analysis, Design, Development, Implementation and Testing of Data Warehousing using Data Conversions, Data Extraction, Data Transformation and Data Loading (ETL).

• Strong working experience in data cleansing and migration projects.

• Involved in setting up continuous integration system using Jenkins and working knowledge with cloud-based code repository systems like GitHub.

• Hands-on experience in testing using Amazon AWS EC2 services to run automation scripts with Selenium integration.

• Experience with Rest Assured library for restful API automation and testing code.

• Having a good knowledge of Maven for Project building tools along with Jenkins for continuous integration with the changes in code and scheduling my Regression and Smoke tests.

• Hand-on in creating VBA macros for Microsoft Excel application.

• Used SQL with JDBC (Java Database Connectivity) to query data in the database and with automation scripts.

• Facilitated workshops and meetings to elicit and prioritize requirements, resolve issues, and build consensus among stakeholders.

• Good interpersonal, multitasking, and communication skills and a good team player in a distributed team environment.

• Excelled in guiding and successfully drove the team to achieve our goals and targets through motivation, idea generation, and collaborative creative thinking.

• Achieved promotion in my duties and positions in each of my projects for my contribution to the company.

WORK EXPERIENCE

Self-Study and Professional Development Sep 2023 – Present

• Actively engaged in self-study to enhance skills in mobile testing using Appium.

• Undertaking hands-on learning in app development using Flutter.

• Committed to continuous learning and further development in automation software testing. SDET/QA for AT&T

Global Wireless Solutions, Dulles, VA Sep 2019 – Sep 2023

• Participated in User Story Analysis and preparing functional Test Cases based on the Definition of Done.

• Involved in Developing Test Cases and Test Data for various aspects of User interface of application and automating test cases using Selenium WebDriver, and JAVA.

• Testing Restful APIs using Postman and Java with the Rest-Assured library.

• Responsible for preparing test data before code is moved to test environment.

• Worked with SQL Server and functions to test database integrity and connecting with database using the JDBC library.

• Used JIRA for bug tracking, issue tracking, and project management.

• Used POM (Page Objective Model) design patterns on Cucumber automation framework which makes code reusable, maintainable, and more readable.

• Developed reusable codes and executed test scripts using Selenium and prepared test scenarios by using Gherkin language in Cucumber.

• Performed parallel test execution using Selenium Grid with AWS EC2 machine.

• Integrated testing into the Continuous Integration/Continuous Deployment (CI/CD) pipeline, enabling automated testing as part of the software development lifecycle.

• Performed Functional testing, Integration testing, System testing, Regression testing, and User Acceptance Testing.

• Maintained Selenium and JAVA automation code and resources in source controls like GitHub over time for improvements and new features.

• Generated test reports, document test cases, and maintain test documentation to ensure traceability and transparency.

• Participated in daily stand-up/scrum meetings, contributing to sprint planning and task tracking.

• Conducted weekly status meetings and defect review meetings with the team.

• Responsible for creating demo slides and demo scripts for management.

• Provided demos and training to team members.

ETL Tester for AT&T

Global Wireless Solutions, Dulles, VA Jan 2014 – Sep 2019

• Conducted rigorous data validation and testing for LTE/UMTS/GSM/CDMA technologies, ensuring data accuracy and integrity for AT&T.

• Utilized SQL scripts for automated testing, retrieving data from backend databases (e.g., DB2), validating results against requirements, and documenting defects in tracking systems.

• Create and execute ETL test cases and applied data analytical skills and following robust testing processes and methodologies for validation, transformation, and loading processes.

• Ensure data consistency and integrity during ETL operations.

• Performed various testing types, including Functional, Regression, System, End-to-End, Smoke, and Production testing for web-based applications management systems.

• Evaluate the performance and scalability of ETL processes to handle large volumes of data.

• Participate in process improvement initiatives to enhance ETL efficiency and data accuracy and Recommend optimizations for ETL workflows.

• Maintain detailed documentation of test cases, test results, and testing procedures.

• Document and report defects, data anomalies, and issues using tools like JIRA.

• Work closely with development teams to prioritize and resolve defects.

• Perform regression testing to ensure that changes to data collection or ETL processes do not introduce defects.

• Leveraged Jira Xray, an advanced testing and test management tool, to facilitate real-time traceability, test case management, and reporting, streamlining testing processes and improving project efficiency.

• Demonstrated expertise in testing Big Data and Cloud environments. Proficient in writing SQL Queries for Big Data testing.

• Independently analyzed source systems and performed data profiling based on business requirements. Collaborated closely with Data Processing and reporting teams to ensure data accuracy and alignment with business definitions.

• Leveraged strong SQL skills for data analysis and testing on SQL SERVER databases. Conducted data analysis for Voice and PKT data related to AT&T projects.

• Collaborated closely with data modelers and data analysts to facilitate the transition from data requirements to design, ensuring that data consumption requirements were captured, and traceability was maintained.

• Collaborated with cross-functional teams, including RF engineers, data administrators, and software developers to review project requirements, providing valuable feedback on completeness, testability, and potential risk areas. Estimated effort required for testing tasks.

• Actively participated in identifying and implementing continuous improvement opportunities within the QA domain and broader project teams, contributing to process enhancements.

• Experience in testing ETL based applications using strong data analytical skills and test processes and methodologies with good understanding on monitoring critical jobs in TWS. Operation Team Lead

Global Wireless Solutions, Dulles, VA Jan 2010 – Jan 2014

• Led a team of data analysts and ensured adherence to project timelines and goals.

• Assigned tasks and workload to team members based on their skills and expertise.

• Monitored team performance, established performance goals, and conducted regular performance evaluations.

• Led data cleansing and migration projects within the operations team, ensuring seamless transition and improved efficiency.

• Collaborated closely with the software team to identify opportunities for process automation.

• Collaborated with software team to Develop VBA macros to improve data processing.

• Streamlined and automated manual tasks, resulting in a significant 70% reduction in turnaround time and improved efficiency.

• Conducted qualitative and quantitative analysis to identify areas for process improvement and successfully implemented process improvements that led to enhanced report accuracy and faster delivery times.

• Prioritized tasks and projects based on client deadlines and project importance.

• Managed resource allocation to ensure the timely completion of critical tasks.

• Acted as the primary point of contact for clients regarding reporting-related requests.

• Maintained proactive communication with clients to understand their specific reporting needs and requirements.

• Provided prompt responses to client inquiries and addressed their concerns.

• Prepared comprehensive documentation outlining team processes, workflows, and best practices.

• Conducted training sessions for team members to enhance their skills and knowledge.

• Maintained up-to-date documentation to support seamless team operations.

• Monitored key performance indicators (KPIs) to assess both team and individual performance.

• Identified areas for performance enhancement and successfully implemented improvement strategies.

• Recognized and rewarded outstanding team members for their contributions.

• Provided mentorship, guidance, and performance feedback to team members, fostering professional growth and cohesion.

• Effectively communicated team goals, objectives, and expectations to ensure alignment with company objectives.

• Cultivated a culture of continuous learning and professional development within the team.

• Contributed significantly to cost control and resource allocation, ensuring projects consistently stayed within budgetary constraints.

• Ensured the accuracy and quality of reports and data before delivering them to clients.

• Implemented robust validation processes and checks to identify and correct errors or inconsistencies.

• Collaborated closely with team members to promptly resolve data discrepancies.

• Successfully implemented quality assurance measures to maintain consistently high data and report quality.

• Conducted regular quality audits to identify areas for improvement and ensure strict adherence to quality standards.

• Collaborated with team members to address quality issues and implement necessary corrective actions.

• Conducted in-depth analysis of team performance, workload distribution, and project completion.

• Regularly prepared detailed reports summarizing team achievements and areas for improvement.

• Utilized data-driven insights to make informed decisions about team operations.

• Prepared and delivered Tableau ad-hoc reports to management, providing actionable insights and recommendations for network improvements.

• Collaborated seamlessly with cross-functional teams to achieve project milestones and objectives.

• Acted as a primary point of contact for stakeholders, effectively addressing inquiries, providing updates, and managing expectations.

• Proactively tackled and resolved challenges to minimize project disruptions. Data Quality Analyst for US Cellular

Global Wireless Solutions, Dulles, VA Sep 2008 – Jan 2010

• Analyzed large datasets to extract actionable insights and trends related to wireless network performance.

• Created interactive dashboards using tools like Tableau to visualize data trends for stakeholders.

• Worked as a Quality Analyst for Data Validation and manual testing using in-house ETL tools.

• Conducted data cleansing, transformation, and validation to ensure data accuracy and reliability.

• Demonstrated an understanding of network Key Performance Indicators (KPIs) for different wireless operators.

• Experience in handling large amounts of data using several high-end processing computers and working with Data Validation with multitasking skills.

• Conducted complex data analysis queries to identify and troubleshoot data-related issues.

• Demonstrate excellent written and oral communication skills.

• Act as a team player with a results-oriented attitude, contributing to a positive work environment.

• Collaborate effectively with cross-functional teams to ensure seamless integration of software components and achieve project goals.

• Managed and prioritized multiple diverse projects simultaneously.

• Demonstrated flexibility, independence, and self-motivation while paying keen attention to detail.

• Conducted User Acceptance Testing (UAT) for in-house applications utilized by the reporting team and document results.

• Familiar with Python scripts to automate graphical user interface (GUI) testing procedures effectively.

• Tested the functionality, usability, and compatibility of in-house applications to ensure they met the reporting team's requirements and standards.

• Documented defects and issues and tracked issues to closure in JIRA and collaborated with development teams for resolution.

• Excelled as a team player, particularly during high-workload and time-sensitive situations.

• Received recognition and promotion to Operation Team Lead for significant contributions. TECHNICAL SKILL

• Languages: Java, SQL, HTML, XML, Gherkin, Python. VBA

• Testing Tools: Selenium Web Driver, Cucumber, Amazon EC2 (AWS).

• Maven Dependencies: Apache POI, JDBC, JSON, Selenium, WebDriver Manager, Lombok, Log4j.

• Testing Framework: TestNG, Behavior Driven Development (BDD), Test Driven Development (TDD)

• Continuous Integration: Jenkins, CI/CD

• Project Management Tool: JIRA.

• Methodologies: Agile, Waterfall.

• Reporting/Data Visualization/BI Tool: Tableau, Power BI

• ETL: In-house ETL tools

• Requirements Elicitation

EDUCATION

• Master’s Degree Master in Science, University of Concordia, Canada

• Bachelor’s Degree Bachelor in Science University of Mohammed V, Morocco.

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