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Customer Service Specialist

Location:
Seattle, WA
Salary:
$35
Posted:
December 07, 2023

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Resume:

Kenyatto Amen-Allah

Security Specialist

206-***-****

ad1r9s@r.postjobfree.com

I have worked in at least 60 different stores doing customer service as a pharmacy technician.

Also as a Security Specialist at Amazon Fresh and Amazon 1.0 & 2.0 was a Customer Service Specialist, working directly with the engineering dept. to assure that all buildings are functional and fully operational.

Experience:

-PONO SECURITY

Dec 2023- Present

Security Specialists for many sites.

Securing facilities, it’s employees as well as property. Opening the facilities in the morning, and closing the store in the evening.

-SIS SECURITY

AMAZON 23RD & JACKSON

Store security.

Jan 2023-April 2023

Duties Include:Securing the store, it’s employees as well as merchandise. Opening the store in the morning, and closing the store in the evening.

-Apple Store (U Village)

Fusion Specialist

Oct 2022-Jan 2023

Duties Include: Training new Specialists, receiving new Apple inventory, organizing the daily protocol (lunches, breaks and there daily order). Securing the store, it’s employees as well as merchandise. Opening the store in the morning, and closing the store in the evening. Acting as the foundational team member for the new team of specialists.

[12 hr shifts].

-Allied @Amazon

(South Lake Union 1.0 and 2.0)

Oct 2018-Oct 2021

Duties Include:

-Random and Regular Roving

of Amazon Buildings.

-Dockmaster intaking trucks and

their daily inventory.

-Training new Supervisors

and Specialists on the given security protocol. Familiarizing them with the daily and weekly duties.

-Writing incident reports, when

Needed.

-Regular Checks and Maintence of: Vestibule, Bathrooms/Locker Rooms, Elevators, FCC Rooms, General Facilities including Parking Lots.

City Center post

Sept 2017-Oct 2018

5th & Union St.

Duties include: Perimeter Roves, Dockmaster relief and was training

for the permanent dockmaster position.

City Attorney's Office

Aug 2018- Sept 2019

5th & Main

Duties Include: Dockmaster relief, perimeter roves, swing post and night post. Was Training for dockmaster position here

as well.

Umoja Fest Security Post

August 1997- present

African Heritage Museum

and Cultural Center

Duties: Trained event staff, organized the posts, directed the flow of traffic in parade.

Managing the people and the space in Judkins Park also at Jimi Hendrix Park for a crowd of over 20,000 people.

Certified Pharmacy Techician

VA 60718074

-Walgreens

September 2017-18

Duties: As a float tech customer service specialist, I worked at a total of 3 stores in the Seattle Area. As a customer service specialist I am tasked with finding each customers concerns and making sure that the customers voice is heard.

Safeway

Certified Pharmacy Technician

September 2016-2017

Duties: As float tech/customer service specialist I worked at a total of 60 stores statewide.

-Doing inventory.

-Stocking and restocking.

-Clerical work.

-Mixing tinctures.

-Calling patients for pick ups.

-Filling Prescriptions.

-Filling Prescriptions bins.

-Calling HMO's.

-Calling doctors offices to request a drug that a patient has especially inquired into.

-Reviving the sales at a store using customer calls and offering patients

special incentives.

Education

Evergreen St. College 2001

Bachelor of Fine Arts

Zenith College

Certified Pharmacy Technician 2015

VA 60718074



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