Human Resource Service Center
Resume:
FRANZ NATHANIEL P. CORTEZ
*** **** *** *, ****#**7 SEATTLE, WA 98109
206-***-**** ad1r92@r.postjobfree.com
OBJECTIVE
Seeking a job position to utilize knowledge gained from education and previous experiences that will help me grow as an individual professionally.
EDUCATION
Bachelor of Business Administration in Human Resource Management, University of Guam (2011-2017)
SKILLS
+Cooperates and works well with others
+Commended for reliability and trustworthiness
+Computer literate and competent in Microsoft Office programs
+Can type approximately 50 words per minute
EMPLOYMENT HISTORY
AMAZON December 2022 – Present
Business Service Center Specialist
+Process Domestic & International Shipments on a daily basis using UPS, USPS, & DHL programs
+Assign incoming packages to recipients and place on shelves for pending pickup
+Coordinate with courier to send packages to multiple addresses or in office Amazon buildings
+Execute executive mail and packages and deliver on a daily basis to security within the building
+Assist with weekly reconciliation of packages and mail to ensure all items are accounted for
+Conduct weekly filing of older files and/or newly acquired various paperworks
+Housekeeping of business service center to maintain cleanliness
+Attend meetings as necessary to stay up to date with company policies, procedures, updates, new employees, etc
INLAND BUILDERS CORPORATION April 2022 – December 2022
Accounting Clerk (Payroll)
+Inputs timesheets on Quickbooks Intuit Payroll System for biweekly paychecks
+Prints payroll checks for employees on designated pay dates
+Verifies employee and company records to ensure updated files
+Communicates with Department of Labor regarding H2-B workers importations and applications
+Advertises job openings by postings on hireguam.com, craigslist, etc.
+Conducts job interviews with applicants and determines which will be qualified for job positions
+Consults with coworkers or employees if the individuals have any concerns or questions
+Initiates monthly meetings if necessary to keep employees updated with information regarding company policies, memos, etc.
+Attends local HR seminars and Department of Labor conferences to stay updated with rules and regulations
+Updates President and Vice President regarding employee updates, overtime, work credibility, etc.
+Ensures update of employee handbook with company regulations, benefits, etc.
+Assists customers via phone and email with questions about apartment inquiry, job openings, office location, etc.
INTERNATIONAL DINING CONCEPTS June 2021 – March 2022
Human Resource Coordinator
+Inputs timesheets on STG Payroll System for biweekly paychecks
+Verifies employee and company records to ensure updated files
+Conducts orientations & job fairs with HR Manager
+Advertises job openings by postings on hireguam.com, craigslist, etc.
+Conducts job interviews with applicants and determines which will be qualified for job positions
+Consults with coworkers or employees if the individuals have any concerns or questions
+Assist HR Manager with other HR duties as needed
INLAND BUILDERS CORPORATION April 2018 – June 2021
Human Resource Officer
+Inputs timesheets on Quickbooks Intuit Payroll System for biweekly paychecks
+Prints payroll checks for employees on designated pay dates
+Verifies employee and company records to ensure updated files
+Communicates with Department of Labor regarding H2-B workers importations and applications
+Advertises job openings by postings on hireguam.com, craigslist, etc.
+Conducts job interviews with applicants and determines which will be qualified for job positions
+Consults with coworkers or employees if the individuals have any concerns or questions
+Initiates monthly meetings if necessary to keep employees updated with information regarding company policies, memos, etc.
+Attends local HR seminars and Department of Labor conferences to stay updated with rules and regulations
+Updates President and Vice President regarding employee updates, overtime, work credibility, etc.
+Ensures update of employee handbook with company regulations, benefits, etc.
+Assists customers via phone and email with questions about apartment inquiry, job openings, office location, etc.
RUSTAN’S FOREIGN EXCHANGE July 2017 – April 2018
Data Entry
+Inputs data from day’s receipts to record customer information and transactions
+Validates customer records
+Checks and balances monetary totals in system
+Verify transactions at closing
+Emails transactions receipts
Teller
+Accepts cash and checks from customers and issues receipts for remittances
+Process transactions to record service of remittance
+Cash checks and pay out money after check verification
+Provide customer service to customers on site and over the phone
+Conduct routine follow ups as needed by customers
+Regularly completes customer transaction follow ups within 24 hours as opposed to within the standard 48 hours.
+In charge of preparing and sending Excel spreadsheets detailing remote cash deliveries for management
DFS T GALLERIA October 2016 – July 2017
Foreign Exchange Coordinator
+Inputs data from customer’s identification cards into master program
+Validates customer records to ensure that no customer exceeds $1000 per day exchange limit
+Handles gift certificates and sandcastle purchases on a daily basis when required
+Issues monetary change fund to all DFS registers once twice per day
+Prepares daily sales bags for sales associates’ with envelopes for cash and non-cash transactions
+Maintains housekeeping management to keep facility clean once or twice per week
+Balances sales floor registers once a month to ensure of no variances of shorts
+Converts customers’ Japanese and Korean currency into US currency and customers’ US currency into Japanese currency
RUSTAN’S FOREIGN EXCHANGE September 2014 – March 2017
Data Entry
+Inputs data from day’s receipts to record customer information and transactions
+Validates customer records
+Checks and balances monetary totals in system
+Verify transactions at closing
+Emails transactions receipts
Teller
+Accepts cash and checks from customers and issues receipts for remittances
+Process transactions to record service of remittance
+Cash checks and pay out money after check verification
+Provide customer service to customers on site and over the phone
+Conduct routine follow ups as needed by customers
+Regularly completes customer transaction follow ups within 24 hours as opposed to within the standard 48 hours.
+In charge of preparing and sending Excel spreadsheets detailing remote cash deliveries for management
TOMMY HILFIGER January 2014 – April 2014
Sales Associate
+Handled customer requests with respect and efficiency
+Merchandised, stocked and maintained sales floor
+Handled cash, checks and credit card transactions
+Organized and cleaned store
UNIVERSITY OF GUAM – WORK STUDY PROGRAM
January 2014 – March 2014
Office Assistant October 2013 – December 2013
+Prepare purchase order adjustments for supplies for office use
+Deliver letters to different destinations for significant meetings to be held
+Set up, organize, and prepare events and meetings (UoG Charter Day, presidential meetings, etc.)
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