Customer Service Office Manager
Resume:
Christa Gwen Wharton
I am reliable, trustworthy and able to conquer any issue with time, patience
and understanding. I am considered an asset especially when it comes to fixing others mistakes.
Bristol, Pennsylvania
***********@*****.***
SKILLS
Excellent Communication Skills · Strong Customer Service Background. · Courteous And Effective Phone/People Skills. · Reliable And Friendly. · Able To Work Independently · Detail Oriented · Active Listening · Following Directions · Data Entry · Dependability WORK EXPERIENCE
Home Care Giver
Dynamic Home Health Care
Aug 2017 - Present
Transport Driver
Hogan Transportation
Jul 2021 - Aug 2021
Picked up vehicles, inspected paperwork, and vehicle and drove to it's next location. Responsible for delivery of each vehicle incident free.
Grill Person
State Road Deli & Market
Sep 2020 - Sep 2020
Answering phones, taking orders, cooking and cleaning up at end of day. Some register experience. Caregiver/Companion
Help at Home PA
Jun 2014 - May 2016
Avon Sales Rep
Local Avon Representative
2015 - May 2016
Selling a variety of makeup, clothing, home decor, gifts and so on. I believe Avon covers it all, I personally have used Avon for just about 20 years. Great gifting ideas since the season is approaching quickly. Dispatcher and Office Manager
ABC Cab aka Valley Cab
Jan 2011 - Mar 2014
24 hours 7 days a week. Fleet of 30+ cabs & drivers. I was in charge of all contracts, special events and pricing along with medical transport and public calls. As office manager, I was in charge of accounts receivable and payable, all maintenance of 30 + cabs and licenses for each driver. I was a 1 woman show and got the company out of financial trouble including I R S issues, by correcting the wrongs, billing properly and they remain open to this day. When I moved back to PA, ABC Cab sent me the billing to be done via USPS and I would bill electronically.
Service Writer
Jacob G. Kline Automotive
2012 - 2013
Service writer. Strong customer service, besides answering the phone I also gave accurate estimates to customers in need of automotive repair. Accounts payable and receivables. I opened every morning and closed each evening.
Secretary/Office Manager
BRMM
Jun 2010 - Jan 2012
Secretary for well known machine shop. Accounts receivable and payable. Answering telephones and giving estimates on the engine work requested. Daily banking deposits. Tax Examiner
IRS
Feb 1998 - Oct 2011
Heavy customer service on inbound telephone line. Monitoring and entering installment agreements for those business owners whom did not pay taxes. Assistant manager of new hires, along with teaching all new hire classes. Elected into the NTEU Chapter 71 Union office for all federal employees, Administrator of Membership. Collectively organized all fundraisers and was a union steward to help employees with any and all issues related to their employment and managers. Customer Service Representative
Forms of government
1998 - 2011
Transporter
AMA Cars Philadelphia
Aug 1999 - Oct 2001
Transporting used cars from auctions back to car lot. Receptionist Secretary
White Trophy
Aug 1998 - Feb 2000
Answering phones. Cashier. Various diversified duties, including customer service, quotes and ensuring all orders were correct along with shipping out timely. During slow days, I would assist in building trophies and doing inventory.
EDUCATION
Gordon Phillips School of Beauty
Cosmetology/Hair Stylist
Finished in 1991
Neshaminy High School
Finished in 1987
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