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OBJECTIVE
I consider myself a positive individual, open to new ideas and able
to stay calm and perform well in busy or stressful situations. I am competent in every aspect of customer service to ensure guest satisfaction.
EXPERIENCE
Marella cruise
Assistant Waiter
Welcoming patrons, escorting them to their tables, and providing them with menus.
Serving complimentary snacks to patrons once they are seated.
Wrapping utensils in napkins accordingly.
Clearing dirty plates, utensils, and glassware from tables as required.
Carrying dirty tableware to the kitchen area.
Preparing tables for arriving patrons by wiping up spills, clearing away crumbs, replacing soiled linen, and setting up tableware, napkins, and condiments.
Delivering food to tables when Servers are busy.
Responding to patrons' requests and informing
management of any complaints.
Arranging tables and chairs to accommodate larger groups of patrons.
Ensuring that the server station is adequately stocked with necessary restaurant supplies.
@
O
,
AMIR HAJMOHAMED
Contact
hajmohamedamir92@gmail.
com
Maloulech Mahdia Tunisia
Skills
Languages
Arabic
French
English
- Strong organization and
time management skills.
100%
- Clear verbal
communication
100%
- Excellent customer
service skills
100%
- The ability to resolve
complaints
100%
- Effective team work 100%
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Mövenpick Hotel Sousse Tunisia
Assistant Waiter
Welcomes customers when they arrive at the
restaurant.
Communicate order details to the Kitchen Staff
Check dishes and kitchenware for cleanliness and presentation and report any problems
Follow all relevant health department regulations Provide excellent customer service to guests
General assistance to waiters in the service of food and beverages to customers.
General assistance in setting up tables, including linens, China, silverware and glassware.
Τake care of his/her presence to follow hygienic standards every day.
Hotel Mahdia Palace Tunisia
Waiter
Provide excellent customer services
Always strive towards best customer satisfaction
Greet customers and present menus
Make suggestions based on their preferences
Take and serve food/drinks orders
Up-sell when appropriate
Arrange table settings
Keep tables clean and tidy at all times
Check products for quality
Deliver checks and collect payments
Cooperate and communicate with all serving and
kitchen staff
Adhere to all relevant health department
rules/regulations and all customer service guidelines EDUCATION
Abou Kacem chebbi Chebba Mahdia Tunisia
Baccalaureate in Economics and Accounting