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Customer Service Cruise Ships

Location:
Tunis, Tunisia
Posted:
December 07, 2023

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Resume:

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OBJECTIVE

I consider myself a positive individual, open to new ideas and able

to stay calm and perform well in busy or stressful situations. I am competent in every aspect of customer service to ensure guest satisfaction.

EXPERIENCE

Marella cruise

Assistant Waiter

Welcoming patrons, escorting them to their tables, and providing them with menus.

Serving complimentary snacks to patrons once they are seated.

Wrapping utensils in napkins accordingly.

Clearing dirty plates, utensils, and glassware from tables as required.

Carrying dirty tableware to the kitchen area.

Preparing tables for arriving patrons by wiping up spills, clearing away crumbs, replacing soiled linen, and setting up tableware, napkins, and condiments.

Delivering food to tables when Servers are busy.

Responding to patrons' requests and informing

management of any complaints.

Arranging tables and chairs to accommodate larger groups of patrons.

Ensuring that the server station is adequately stocked with necessary restaurant supplies.

@

O

,

AMIR HAJMOHAMED

Contact

hajmohamedamir92@gmail.

com

+216********

Maloulech Mahdia Tunisia

Skills

Languages

Arabic

French

English

- Strong organization and

time management skills.

100%

- Clear verbal

communication

100%

- Excellent customer

service skills

100%

- The ability to resolve

complaints

100%

- Effective team work 100%

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Mövenpick Hotel Sousse Tunisia

Assistant Waiter

Welcomes customers when they arrive at the

restaurant.

Communicate order details to the Kitchen Staff

Check dishes and kitchenware for cleanliness and presentation and report any problems

Follow all relevant health department regulations Provide excellent customer service to guests

General assistance to waiters in the service of food and beverages to customers.

General assistance in setting up tables, including linens, China, silverware and glassware.

Τake care of his/her presence to follow hygienic standards every day.

Hotel Mahdia Palace Tunisia

Waiter

Provide excellent customer services

Always strive towards best customer satisfaction

Greet customers and present menus

Make suggestions based on their preferences

Take and serve food/drinks orders

Up-sell when appropriate

Arrange table settings

Keep tables clean and tidy at all times

Check products for quality

Deliver checks and collect payments

Cooperate and communicate with all serving and

kitchen staff

Adhere to all relevant health department

rules/regulations and all customer service guidelines EDUCATION

Abou Kacem chebbi Chebba Mahdia Tunisia

Baccalaureate in Economics and Accounting



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