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Business Analyst Program Manager

Location:
Dallas, TX
Posted:
December 07, 2023

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817-***-**** (Mobile)

ad1r7x@r.postjobfree.com

www.linkedin.com/in/charles-bell-

clearance-8154337 (LinkedIn)

Top Skills

VP Operations

Project Implementation

Business Analysis

Certifications

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Charles Bell (Clearance)

Program Manager, SME

United States

Summary

A visionary with expertise in leading multiple technical Program and project Management, cross-functional team leaders. Recognized for superior expertise in SATCOM, Financial System management, CMMS systems, Maintenance Management, DOD, Supply Chain, Contracts, Engineering system, Healthcare, Insurance, and Telecommunications.

Proven record creating, implementing and driving new processes that deliver profitable improvements and dynamic solutions. Outstanding ability to cultivate relationships with clients, staffs and executive personnel’s developing mutually respectful relationships. Recognized for high level of commitment to exceeding targeted initiatives, enhancing performance improvements and conquering challenges to drive operations forward.

Experience

IT Concepts, Inc

Senior Technical Business Analyst (BCLM)

June 2023 - Present (5 months)

Remote (Washington DC)

Technical Business Analyst within the ITC BCLM Air Force, effort. Actively involved across three workstreams: Enterprise Architecture, Business Process, and Operation Execution Planning. These requirements have allowed me to use my many years of experience across many disciplines to deliver a comprehensive understanding of the Air Force's technical and operational needs. These business requirements allow me to effectively bridge the gap between business requirements and technological solutions. key areas of contribution: Enterprise Architecture: Alignment with Objectives: Ensured technology initiatives are aligned with the goals and architecture of the Air Force, facilitating a cohesive and strategic approach to technological advancements.

Business Process:

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Process Optimization: Collaborating with Air Force teams to analyze and optimize existing business processes, identifying opportunities for efficiency gains and cost reduction.

Project Planning:

Cost-Benefit Analysis: Conducting comprehensive cost-benefit analyses for proposed technology solutions, enabling data-driven decision-making and the maximization of return on investment.

Develop Project Management Plan:

ensure that technology initiatives adhere to defined project plans, budgets, and schedules, ensuring the execution of projects within the Air Force. Supported the build and preparation of briefs for senior leadership, including the Under for the Air Force, ensuring that they are information driving key technology initiatives and their impact.

TEKsystems

Senior Business Analyst - Strategic Fleet and Indirect Procurement February 2022 - January 2023 (1 year)

United States

Assumed a senior leadership and business management role reporting to the director of Strategic Fleet and Indirect Procurement.

• This role is designed to ID and fix operational hot spots, analyze business processes, and develop and deliver against business solution requirements.

• We focus on delivering technical and non-technical solutions that drive business value. Develop and support management strategies for long term corporate solutions. Identifies, analyzes, and documents business requirements.

• Uses process improvement, re-engineering methodologies, and provide solutioning for proposed modernization projects. Develop senior leadership operational strategies that can deliver realized value.

• Provide leadership, recommendations and support and transform legacy or inefficient processes and applications that improved use of technology and automated processes.

• Supports activities such as data modeling, development of modern business methods, identification of best practices.

• Provide for group facilitation, and additional forms of knowledge transfer.

• Coordinates meetings between multiple project teams to ensure organization- wide integration of re-engineered changes.

SCB Management Consulting

Senior Program Manager

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August 2021 - October 2021 (3 months)

SCB Management Consulting – Baltimore, MD Aug 2021 – OCT 2021 Management Consultant Program Manager

• Business development support for the federal contracting sector. Program management and system implementation

• Driving and support strategic planning and federal contract goals and departmental objectives.

• Development process, methods, artifacts, templates to enable more efficient operation, improved planning for new and ongoing initiatives, projects and programs

• Strategic thought leadership to enable comprehensive program management plans and promote business development efforts

• Driving federal contracts and government regulations in re-engineering systems and configurations, mitigating risks, and negotiating bids

• Focuses on responding to federal government RFX and Proposals

• Facilitate and lead team members, stakeholders meeting

• Developed SOW’s, RFPs and Task document templates

• Establish a solid working relationships with Government POC’s Linchpin Solutions, Inc.

SATCOM Program Manager

November 2019 - July 2021 (1 year 9 months)

Aberdeen Maryland

Linchpin Solutions – Aberdeen, MD Nov 2019 – Aug 2021 SATCOM Senior Program Manager, Tactical Network (Aberdeen Proving Grounds)

Govern the overall facets of the Satellite Communications (SATCOM) operations across all military branches in the US and OCONUS, including inventory, system development, asset management, contract bidding and negotiation, helpdesk, and warehousing.

• Lead the design, development, transition, and maintenance of DKETs STRMM, CMM systems, and other software-related initiatives.

• Lead the coordination and delivery of project segments, including hierarchical tracking, to meet stakeholder expectations and needs.

• Strategic thought leadership to enable comprehensive program management plans and promote business development efforts.

• Act as the primary customer interface within the SATCOM program by enhancing 24/7 Help Desk management support and ticketing.

• Institute federal contracts and government regulations in reengineering systems and configurations, mitigating risks, and negotiating bids. Page 3 of 12

• Work with technical architect manager to driver standardization, reduction of variability and variety of technologies, and modernization architecture

• Managed financial planning, forecasting, and corrective actions thru the COR

• Managed the designed Builtd and implementation a DOD colorless network

• Develop weely status reporting, project and program, resource utilization

• Collaborate with PMO third party leads to assure effective customer support and project deliverables

• Ensures conformance with program task schedules and costs

• Maintains and manages the client interface

• Manage all aspects of projects from planning through execution while direct interface with the COR

• Developed and delivered optimization and modernization initiatives to drive added value

ECS

IPPS-A Senior Leadership Team and Test Engineer

November 2018 - September 2019 (11 months)

Washington D.C. Metro Area

ECS – Washington D.C. Nov 2018 – Sept 2019

DOD ERP Automated Testing & Development Leader

Served as the trusted advisor and consultant of the Senior Leadership Team, providing insightful recommendations and solutions to support better decision- making relevant to driving ROI, defining program goals, and evaluating program critical success factors.

• Triumphantly established the ERP Automated Testing Application within the expected timeline to support Human Capital Management.

• Constructed the Project Management Office’s (PMO) implementation schedule and defined the Automated Testing’s mission and vision.

• Initiated risk management plan, SWOT analysis, and KPI Metric Reporting Framework (SDLC) in alignment with the US Army’s standards.

• Supported the program roll-out to the US Army by assessing PS tools requirements, facilitating the PUM update, and releasing strategy.

• Effortlessly monitored the performance of all project activities by creating project management agendas, schedules, and milestones.

• Administered cross-functional teams' daily operations to ensure seamless completion, upgrade, and implementation of the system.

• Reviewed existing process and methods, analyzing areas of operations for improvements, and developed plans to implement changes in our PMO Operations

• Maintained, reimaged program strategy to achieve IT objectives Page 4 of 12

• Work with the product owners to develop a roadmap, releases plan, and sprints including risks, and dependencies for optimization and modernization testing efforts

ACARI Management Group, Inc.

Senior Project Manager

February 2018 - November 2018 (10 months)

DFW

Responsible for supporting initiatives and services and executing projects and programs within Operations Technology Product Portfolio. Initiate, support, and close programs and project activities including defining scope and timelines, tracking and resolving risks and issues, establishing and documenting processes and best practices

Assisting with financial reconciliation, and reporting to executive and business units

Conduct delivery health checks with senior management and delivery teams to help set programs and project direction

Determine project prioritization and funding, provide resource management including headcounts, tracking, and timesheets, create portfolio, program, and project reports

Create executive summary and create dashboards and reports. Work collaboratively with customers, delivery teams, technical leads, architects, and external teams including IT Finance and IT Project Performance Team

Highlight risks and issues, remove impediments, and define clear roles and responsibilities so that Operations Technology can improve delivery. TEKsystems

Senior Information Technology Project Manager

October 2017 - January 2018 (4 months)

Washington D.C. Metro Area

TEKsystems, Inc. – Washington, D.C. Oct 2017 – Jan 2018 ERP Senior Manager/Consult Financials (Internal Project) Expertly completed large impactful programs and cultivated strategic enterprise business capabilities through active removal of roadblocks and impediments, case and issue resolutions, and innovative end-to-end processes, from comprehensive project planning to PUM strategy, defining user stories and sprints, migrating custom objects using STAT, system testing, reporting, and communications

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OMNI Ai Corp

VP Cognitive Systems

April 2017 - September 2017 (6 months)

Dallas/Fort Worth Area

The Vice President of cognitive systems reported to the Chief Executive Officer, working closely with the Executive Team and other senior leaders to develop a growth strategy. I lead the Cognitive Systems function overseeing the company’s project/program management, customer relationship management, contract negotiations, legal agreements, sales forecasting, financial planning, long-range forecasting.

• Oversaw, monitoring, and evaluating the Company’s customer interface

• Directed the review of major system platforms

• Identifying and monitor business trends that focuses in driving revenue

• KPIs, and operational and metrics

• Directed the Analysis and evaluated price/cost proposals for new procurements

• Lead contract negotiations, legal review of contracts/intellectual property agreements, leases, etc.

• Directed customer are satisfaction KPI and measures.

• Lead the creation of the corporate project implementation process to deliver quality processes

• Leading multiple teams of lower level executives, directors/senior managers, and managers.

• Establishing and implementing strategies that have mid to long-term (3 -5 years) impact on business results in alignment with organization objectives.

• Established third party implementation partners

• Defined the revenue pricing model

• Defined the initial vertical list to drive the market

• Ensure all products are designed and launched on time Hexaware Technologies

Project Leader Technical Architect

January 2017 - April 2017 (4 months)

Wausau, Wisconsin Area

Hexaware Technologies – Wausau, WI Jan 2017 – Apr 2017 Project Leader/Technical Architect

Spearheaded the PMO Purchasing teams in developing and executing project designs, configuration plans, system specifications, Procure to Pay methods, process flow, quality control, and contract compliance for Foot Locker’s ERP system upgradation and support.

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• Collaborate closely with the various leads and managers to assure system requirements alignment

DXC Technology

Senior Technical Engineer

January 2013 - December 2016 (4 years)

United States

DXC Technology – Various U.S. Locations Jan 2013 – Dec 2016 Principal Consultant/ERP Product Specialist

Orchestrated new business practices, organized demand and capacity management, and established project plans conducive to the Financial Supply Chain Management (FSCM) system upgradation, integration, and support for Verizon Wireless, GEICO, and Crop Production Services while maintaining strong business partner relationships and global trade compliance.

• Manages teams of contract Support Personnel at multiple locations

• Organizes, directed, and managed contract operation support functions, involving multiple, complex, and inter-related project tasks

• Lead training development and delivery efforts to support application delivery

• Create sustainability strategy and execution training plan Maxis Technology

Project Manager

January 2010 - December 2012 (3 years)

DFW

Maxis Technology Group – DFW, TX Jan 2010 – Dec 2012 Senior Manager – ERP Operations

Administered the strategic direction of financial system and supply chain management projects for CVR, National Authority, and House of Commons in Ottawa, Canada, including the Maxis’ remote fulfillment center, inventory control, procurement, order management systems, data warehousing, e- commerce infrastructure, and customer contact sections.

• Developed methods of operating efficiency and improve project performance

• Developed processes and identify tools for effective planning and utilization of project resources

• Developed SOW’s, RFPs and Task document templates

• Lead collaborate and drive improvements in delivery and acceptance of required Change Management.

Fujitsu

Program Manager

January 2009 - December 2009 (1 year)

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DFW

ERP Program Manager/Consultant, FUJITSU CONSULTING Jan 2009 – Dec 2009

Senior Sales & Supply Chain Management Consultant, BEST PRODUCTS COMPANY Jan 2008 – Jan 2009

Independent Consultant & Project Manager, IDEARC MEDIA Jan 2006 – Dec 2007

Senior Inventory Manager, CALPINE CORPORATION

BEST PRODUCT DISTRIBUTION INC

Senior Operations Manager

January 2008 - January 2009 (1 year 1 month)

DFW

Client 1: Best Products Company

Project: Operations Senior Manager

• Project: Streamline the go to market Strategy, business development and marketing

• Worked as a senior manager in supply chain management for a manufacturing company.

• Developed marketing strategy and conducted partnership and contract negotiation.

• Designed and implemented the company's annual and strategic goals.

• Conducted a spend analysis to trending data with the objective of saving $1 million.

Idear Media

Senior Consultant

January 2006 - December 2007 (2 years)

DFW

Client 2: Idearc Media (Project Leader FSCM Lead)

Project: PeopleSoft 8.5 Implementation

• Led the implementation for Purchasing and Inventory develop business requirements

• Documented the all business process and Led the change management effort for purchasing

• Develop the requirements for inventory management and Led the all efforts to resolve project issues

Calpine

Senior Inventory Manager

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January 2003 - January 2006 (3 years 1 month)

Sacramento, California Area

Calpine Energy Corporation (Inventory Manager)

Project: PeopleSoft Financials and Maximo EAM 7.5 upgrade, integration, and support

• Reduced lead-time by 30 percent by implementing Vendor Managed Inventory programs and utilizing demand-pull from the MAXIMO 4.03/4.1/5.2 Enterprise Asset Maintenance (EAM) system.

• Collected and analyzed spend data related to department operations at a Fortune 500 power company.

• Identified trends and recommended corrective action plans and business process changes.

• Gather and disseminate competitive intelligence and market information

• Measure and report Key Performance Indicators on all relevant activities

• Participate as a member of the Operating Leadership Team

• Managed materials, supplier audit and selection, inventory stores design, and the establishment of par value for inventory and non-inventory items.

• Trained personnel in areas of effective materials management, JIT concepts, supplier negotiation, cycle counting, and inventory reconciliation methods.

• Provided PO and AP production support, which included matching, ACH, transfers, receiving, vouchering, and Pay-cycle.

• Lead IT SOX audit and IT compliance

• Optimized value and use of company inventory, achieving $190 million spare parts inventory reduction through planning improvements, process improvements, and asset sales.

CSC

Consultant

June 1996 - December 2002 (6 years 7 months)

Huntsville, Alabama Area

Computer Science Corporation

Client 1: Calpine (FSCM Lead)

Project: PeopleSoft Financials 7.5 implementation and support

• Led the implementation of purchasing and developed the requirements for the Supplier Master

• Created the requirement for Vendor master and defined the requirement for Inventory

• Developed the training document for the procure to pay process & created the design documents

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• Led the change management process in the field

Client 2: Lockheed Missiles and Space (FSCM Lead)

Project: PeopleSoft Financials 7.0 implementation and support

• Led MFG and Supply Chain and requirements for manufacturing

• Performed System design for MFG planning

• PO and contract modules

• Managed the inventory requirements process

• Business process design

Client 3: Children Hospital (Supply Chain Lead)

Project: PeopleSoft Financials 7.0 implementation & support

• Led the implementation for Purchasing and developed business requirements

• Documented the all business process and led the change management effort for purchasing

• Develop the requirements for inventory management and resolved project issues

Client 4: Health First Hospital (Supply Chain Lead) Project: PeopleSoft Financials 7.0 implementation & support

• Implementation for Purchasing and supported Inventory and defined business requirements

• Lead the training effort for purchasing and documented the new business process

• Developed the process for cart management

Client 5: County of San Diego (Functional support FSCM/HR) Project: PeopleSoft Financials 7.0 implementation & support

• Fit Gap Analysis Implementation for Purchasing and supported Inventory and

• Business requirements lead

• Business Process

• HR Support to in include Payroll

Bell Helicopter

PeopleSoft Material Financial Lead

January 1991 - December 1995 (5 years)

DFW

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Bell Helicopter

Project: PeopleSoft Financials 5.0 implementation & support Led the purchasing effort to procure PeopleSoft and performed material management support

PO Lead implementer

Provided production planning and shop floor control support

Lead effort to drive down in-house cost

Supported VP of operation in cost reduction plan

Material specialist

Conduct analysis of technical and logistics data and create relevant Reviewed Technical design deliverables

Developed the failure modes and effect analysis documentation Completed design review with the US Marines

Managed purchased material support to Logistics and final assembly Analysis and interpretation of technical data (e.g., technical drawings, technical data, specifications

Provide analysis, process oversight, and tracking of detailed end-item data being created as part of engineering projects

Ensure timely contractual deliveries to the Customer Conduct analysis of technical and logistics data and create relevant to R & M. Lockheed Martin

7 years 8 months

Program and project Management support

May 1987 - December 1991 (4 years 8 months)

DFW

Provide proactive and reactive direct support to other Logisticians, Project Engineers, and Managers

Effectively manage a balance of regularly scheduled work and tasks as well as proving support for urgent short notice tasks and events

Utilize a myriad of data interchange systems and electronic and administrative tools to capture, edit, and create MS Excel spreadsheets, Word documents, and PowerPoint Slides

Work directly with Engineers, other Logistics Management Analysts, and Program Managers to manage modification LRIP kits.

Ensured that customer service and time objectives are achieved within existing financial.

Provide analysis, process oversight, and tracking of detailed end-item data being created as part of engineering projects

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Design Engineering and Operations Support

May 1984 - December 1987 (3 years 8 months)

Austin, Texas Area

Design Engineering and Operations Support

Lockheed Missiles and Space (DOD Contact)

Project: PeopleSoft Financials 5.0 implementation & support

• Performed cost accounting Management and Major Contract Management

• Documented and tracked project and tracked design documents

• Developed RFQ for the military and procurement review RFQ review

• Management Operations direct support manufacturing and Distribution

• Coordinated all major fire system engineering design and controls Education

Dallas Baptist University

MBA · (1978 - 1983)

Alabama A&M University Graduate School

Marketing, Psychology · (1978 - 1983)

Alabama A&M University Graduate School

Marketing and Psychology, Counseling Psychology · (May 1978 - May 1983) Page 12 of 12



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