SHEILA A. HOBSON

*** *** ********* **.

Goodlettsville, TN 37072

***/***-**** – ad1r62@r.postjobfree.com

HUMAN RESOURCES PROFESSIONAL

Dedicated and meticulous human resources professional with diverse experience managing multiple human resource functions to deliver compliance, personnel communication and effective workforce programs.

Airport Terminal Services 2021 - current

Currently employed for an aviation service provider serving BNA Nashville Airport airlines with support in the ground handling industry

Human Resources Manager

Manages complete HR responsibilities for the Frontier airlines segment, the full cycle recruitment through the Life Talent Cycle, new employee onboarding, scheduling interviews, training, employee investigations, reviews payroll, offers of employment and exit interviews

Leads and directs employee functions such as selection, hiring, and development of employees, including making salary decisions, conducting performance reviews and creating development plans

Delivering HR Development Operations programs such as payroll, benefits administration, employee relations, employee attendance, performance records keeping and workforce optimization

Works with management team on all employee issues such as progressive disciplines, involuntary terminations, leave of absence, ADA requests, benefits eligibility and enrollment, etc. as well as promotions and employee recognition programs.

Conducts effective, thorough and objective investigations of employee relations, performance, policy violation issues and recommends countermeasures to resolve. Manages and resolves complex employee relations issues.

RandStad USA – Metro Public Health Department * 2020 - 2021

A COVID project for Metro Public Health Dept. for support and education of Nashville businesses during COVID

Environmental Health and Human Resources Support Consultant

Worked to promote positive Employee Relations between employees and their employers by contacting customers in response to health claims in order to meet Metro Davidson County guidelines & requirements

Educated businesses and training of employees on safety requirements during the Pandemic, educating on procedures and guidelines to prevent the spread of COVID

Missionside 2019 (government contract)

Responsible for the staffing of the 2020 US Census/Opening of 2020 Census Call Center

Human Resources Manager/Talent Acquisition

Directed and conducted management training to assist in the development of performance management, employee engagement programs, call center staffing and recruitment, benefits delivery and evaluation of employee skills as well as corrective and termination actions

Created federal/ state reports such as FLSA, EEOC, Direct Labor and Wage reporting. Provided annual HR budget as required per company guidelines. Responded to unemployment requests and attended State unemployment hearings as needed

Sheila A. Hobson

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KEPRO 2018 (government contract)

Responsible for staffing of the TennCare/Medicare/Medicaid Healthcare Hotline for Open Enrollment Call Center

Human Resources Business Partner

Met deadline for required hiring of License Practical Nurses, Certified Nursing Assistants, Registered Nurses, Physicians, Pharmacists, etc. required to successful open Call Center

Maintained HRIS record keeping and prepared employment records for State of Tennessee

Collaborated with employees and management regarding employee incentive programs to improve communication and Life Talent Cycle thus promoting positive employee relations, employee recognition and engagement as well as community recognition

Randstad USA – Metro Water Department 2017 – 2018

Worked for Metro Water Department

Human Resources Consultant

Completed HR projects while Human Resources Metro Water employee was on FMLA

UGC Universal Global Consulting, Inc. 2015 – 2017

Worked full-time for a State and Federal preparation writing services for government contract start ups

Human Resources/Safety Manager

Worked with management on customized recruiting needs, maintained job descriptions, succession planning strategy and employee handbook

Implemented and managed full cycle of HR policies/procedures

Metokote, Inc. 2013 – 2015

Worked full- time for provider of protective coating for Chrysler, GM, Ford, KIA, Nissan, Toyota; also freight services/logistics management

Human Resources/Safety Manager

Managed HR/Safety Operations for three locations in three different states (400) employees)

Delivered and prioritized corporate HR/Safety services and projects to give both strategic and tactical results, data and numbers of each location

PSC Metals 2008 - 2013

Worked as a full- time employee for a metals recycling products management for Chrysler, Ford, GM, Nissan, Toyota & new home construction; also freight services/logistics management

Regional Human Resources Manager

Worked with Corporate Training Manager to ensure meeting all corporate goals regarding safety and Human Resources measures and work place practices

Refined employee/supervisory relationships through team training/communication programs regarding Human Resources/Safety policies, procedures and compliance

Responsible for HR delivery to 500 employees at 10 locations; seven direct reports

EDUCATION

Bachelor of Science Middle Tennessee State University

HRIS software Experience – Paychex, UltiPro, BambooHR, Paycor, Paycom & ADP/Workforce Now

Computer Software Experience – Microsoft Excel & Word

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