Amy Elizabeth Fink, PMP, SMC

IT Project Manager

ad1r5z@r.postjobfree.com • 610-***-****

LinkedIn • Audubon, PA 19403

Summary

Innovative technology manager, leading the design and implementation of robust enterprise solutions and guiding process development to promote more streamlined operations. Talent for reinforcing an enterprise approach to content management, automation, systems infrastructure, and scaling data management to promote profitability for high-growth organizations.

Areas of Expertise

Strategic Planning & Analysis Project Development & Management Client Relationship Management Metrics-Based Planning Business Process Mapping Key Performance Indicators (KPIs) Agile Project Methodologies

Qualifications Summary

Leveraged broad based technology and business management skills to drive operational and business development successes and propel organizations into the forefront of new and untapped markets.

Promoted operational excellence, standardizing processes, and elevating efficiencies within the supply chain process. Directed supplier transfer projects, under the SI&D group, achieving cost savings in excess of $2 million.

Executed strategic oversight of a $1.2 billion global supply chain for Hemophilia and various other Biotech products. Increased project visibility and fulfillment tracking utilizing SAP/APO.

Career Experience

The FlexPro Group, a Network Partners Company Oct 2021 – Present

Senior Project Manager/Project Management Consultant

Stabilize operations and elevate supply chain and service delivery for a leading medical device and pharmaceutical consulting agency. Drive organizational agility, embedding agile project methods to streamline supply chain operations. Oversee cross-functional teams, tracking deliverables and meeting project constraints.

Analyzed current operational and supply chain needs, directing supplier transfer projects, under the SI&D group, and achieving cost savings in excess of $2 million.

Strategically manage and develop strong interdisciplinary teams within Research & Development, Quality, Tech Ops, Supply Chain, and supplier. Execute adaptive leadership, empowering teams to innovate solutions for project challenges.

Liaise with upper management, providing high-level status reports and promoting efficiency in workflow management.

GlaxoSmithKline 2020 – 2021

SAP Project Manager (Remote Contractor)

Interfaced with internal business units to determine project needs and identify areas of improvement for the tenth largest multinational pharmaceutical and biotechnology company and Fortune Global 500 organization. Maximized efficiencies within the SAP system, streamlining workflow.

Governed the entire project lifecycle from requirements gathering, realization, testing, documentation, end-user training and go-live to facilitate the successful SAP cutover from Pfizer legacy system to GSK consumer.

Pfizer (formerly Wyeth) 2006 – 2019

Business Analyst/Project Manager (2017 – 2019)

Defined strategy for applications development for an American multinational pharmaceutical and biotechnology corporation with global reach. Led cross-functional team, increasing project cohesion, and creating a framework for continuous improvements. Maintained Network Supply Team SharePoint Site.

Championed oversight of software implementation to enable full E2E lead-time visualization and reporting capabilities.

Synergized offsite technical team, leading status calls, providing full project transparency, ensuring quality, and implementing training for end-users. Delivered status updates to the VP of Global Supply.

Coordinated the efforts of BT to streamline essential reporting and metrics functions across the Supply Chain. Governed testing and compiled results to present to upper management.

Senior Project Manager (2015 – 2017)

Played an integral role in the strategic planning of various projects and oversight of a cross-functional team. Defined clear project goals and drove continuous improvements throughout the project life cycle. Ensured strategic alignment of project plan with commercial team and supply planning.

Directed the planning and launch of 25 consumer products including Advil, Advil PM, Caltrate, Nexium, ThermaCare, and Preparation H. Guided the reformulation projects comprised of packaging changes, promotions, and team communication.

Elevated collaboration across functions including Marketing, Planning, Manufacturing, Quality Ops, Regulatory, R&D, and Tech Ops.

Promoted project agility and resilience, anticipating issues and proactively embedding work arounds to ensure that project milestones were met.

Brand Supply Leader (2011 – 2015)

Outlined desired project outcomes, aligning capabilities with those objectives and successfully managing teams across functions to exceed project performance metrics.

Executed strategic oversight of a $1.2 billion global supply chain for Hemophilia and various other Biotech products. Increased project visibility and fulfillment tracking utilizing SAP/APO.

Modeled, coordinated, and optimized site capacities across the network to meet and exceed customer demand. Maintained customer service performance rate above 99% for all products.

Initiated project meetings with Commercial BU and Regulatory teams to allocate product and eliminate constraints.

Supply Manager (2006 – 2011)

Spearheaded scenario planning elevating efficiencies within production, labor, and inventory. Analyzed current operations and mitigated events not forecasted. Worked cross-functionally to co-develop and lead the supplier annual scorecard process.

Scaled inventory process, leading the Inventory Optimization Project team, and cutting inventory costs by $6 million.

Facilitated Sales and Operations Planning (S&OP) and developed Master Production plan, exceeding $250 million in sales while maintaining customer service levels above 98%.

Education

Bachelor of Science in Business Logistics

The Pennsylvania State University, Main Campus

Licenses & Certifications

PMP Certification, 2020

Scrum Master Certification (SMC), 2020

Professional Development Training

Six Sigma, Greenbelt Training and completion of on-time delivery project

Technical Skills

Microsoft Office (Project, Access, Excel, Word, PowerPoint, Outlook, Visio, One Note), Tableau, SAP, APO, ECC, BI, SharePoint, DSS, Demand Solutions, Ariba, People Soft, Minitab

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