Seannette Jones

*** ******** *******, ***** *******,Georgia

646-***-**** ad1r5h@r.postjobfree.com

Experience

PATIENT SERVICE REPRESENTATIVE

RADNET, MARCH 2019-OCTOBER 2023

● Greet and register patients in a friendly and professional manner

● Answer and transfer incoming phone calls

● Obtain proper insurance policy and patient information.

● Collect signatures, and ensure accuracy of necessary documentation

● Give patients appropriate orientation for procedures and safety protocols

● Collect all co-pays and fees, knowledge of all insurances, and coordinate car service

● Communicate delays in appointments in a timely fashion

● Compile, maintain, and update patient records according to HIPAA regulations through Erad (RIS)

CONTRACT SERVICE COORDINATOR

FIDELIS CARE, JUNE 2018-MARCH 2019

● Allotted by Winston Staffing to provide administrative support and customer service to Fidelis customer

●Answered telephones promptly and courteously assisted clients and employees throughout the

●Maintained monthly communication with assigned members using Facet and Outlook

● Assisted members and advised with proper procedures to follow

● Followed up and maintain a log of all assigned members complaints

● Alerted nurses if a member is injured or hospitalized

● Reported process on all assigned members with supervisors and coordinators

RECREATIONAL SPECIALIST

CHILDRENS COMMUNITY SERVICES, INC., FEBRUARY 2018-APRIL 2018

● Coordinated field trips and holiday celebrations offered in the community

● Developed and facilitated recreational activities for families on a budget

● Responsible for maintaining a safe and structured environment

MEDICAL ASSISTANT

PLAZA EAST INTERNAL MEDICINE, MARCH 2017-DECEMBER 2017

● Greeted and registered patients, confirmed insurance and scheduled appointments

● Answered questions related to intake and department policies

● Performed blood pressure, height, weight, and temperature readings

● Prepared patient for examination by escorting patient into an exam room and collecting chief complaints

● Assisted doctors with vaccines and lab reports

● Exam room stocked with adequate medical supplies

● Assisted physician during full physical exam

● Collected urine and throat cultures

EDUCATION

● Heart Association - CPR and AED Certified, 2025

● Mandl School, The College of Allied Health- AOS in Medical Assisting, 2015

● Manhattan Institute of Phlebotomy - EKG Certification, 2010

● Edward R Murrow High School 1989

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