Customer Service Management Assistant
Resume:
Rockford, IL *****
*************@*****.***
Nancy Porcayo
Professional Summary
Efficient, accuracy driven Management Assistant successful at delivering key clerical support to internal teams,customers,vendors and other shareholders. Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing 1 year of superior performance in related roles.
I’m enthusiastic and eager to contribute to team success through hard work,attention to detail and excellent organizational skills. Clear understanding of everything informed in training. Motivated to learn, grow and excel..
SKILLS
●Office systems management
●Front desk management
●Foodservice staff management
●Management abilities
●Hard working
●Customer service skills
●Determined
●Team cooperation
●Bilingual
EXPERIENCE
Philipps 66 - Rockford,IL— Management Assistant/Cashier
08/2019 - PRESENT
●Cleaning, Customer Service, Ordering products
●Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
●Promoted team productivity by keeping supplies organized and well stocked
●Sorted, opened and routed incoming correspondence and deliveries to help management leaders respond quickly to business and customer requirements
Bucky's Mobil - Batavia,IL— Sales Representative/Cashier
06/2013- 02/2014
●Customer service, Stocking
●Run nightly shift reports
●Assisted in gas price changes for store
●Cleaning
●Brought Customer Satisfaction Index level from unsatisfactory to levels acceptable to manufacturer
●Increased revenue by acquiring new customers and determining needs to offer relevant products
EDUCATION
Sycamore Highschool - Sycamore,IL - Junior Year
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