Rick Voorhees Jr.

Manager

Jacksonville, FL *****

ad1qzh@r.postjobfree.com

+1-904-***-****

Work Experience

Manager

Metro Diner - Jacksonville, FL

January 2023 to Present

• Oversee daily operations

• Interview new employee candidates and hiring.

• Training all staff.

• Customer service satisfaction

• Daily balancing of money and books.

• Ordering and inventory of all goods needed for operations.

• Scheduling of staff and catering events.

• Quality control and for safety.

Operations Manager

First Watch Restaurants - Jacksonville, FL

September 2020 to August 2022

• Calculated budgets and target sales; monitored operations to ensure customer satisfaction

• Achieved 96% on health inspection scores by adhering to all policies and safety standards

• Oversaw all Grand Opening functions after new restaurant construction

• Interviewed, trained and mentored team members both front of the house and back of the house to meet established objectives

• Ensured company standards in product and restaurant specifications Manager

Chuys TexMex - Jacksonville, FL

February 2017 to September 2020

• Ensured customer satisfaction

• Coordinated daily front and back-of-house restaurant operations

• Controlled operational costs and identifying ways to cut waste

• Ordered goods and supplies while adhering to budget limitations

• Interviewed and trained new employees

Manager

O' Charley's Restaurant and Bar - Jacksonville, FL April 2013 to February 2017

• Oversaw all areas of service and quality food preparaton

• Ensured guest needs and satisfaction

• Interviewed and trained new employees

• Profit & Loss responsibility

• Identified and resolved problems

Manager

Sweet By Holly - Jacksonville, FL

September 2012 to April 2013

• Managed all front of the house operations for this upscale dessert shop

• Interacted with guests and assisted in customer orders

• Arranged catered events

• Hired and trained employees

• Assisted in sales promotions

Kitchen Manager

Anthony's Coal Fired Pizza - Wellington, FL

May 2010 to August 2012

• Restructured the kitchen to operate efficiently and trained the kitchen staff on food safety and quality

• Writing financial statements

• Ordered/received products

• Adhered to budget guidelines

• Hired and mentored new employees

• Identified problematic areas and created strategies to improve the restaurant Education

High school

Barron Collier High School - Naples, FL

August 1984 to June 1988

Skills

• Labor Cost Analysis

• Profit & Loss

• Food Preparation

• POS

• Food Safety

• Leadership

• Kitchen Management Experience

• Restaurant Management

• Management

• Catering

• Culinary Experience

• Supervising Experience

• Cooking

• Budgeting

• Inventory Control

• Restaurant Experience

• Serving Experience

• Kitchen Experience

• Microsoft Word

• Guest Services

• Recruiting

• Purchasing

• Forecasting

• Employee Orientation

Certifications and Licenses

ServSafe Manager

October 2020 to November 2024

TABC Certified

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