JILLIAN M. WEAVER

Copywriter Technical + UI/UX Writer

Portfolio: YourWordWeaver.com Phone: 586-***-**** Email: ad1qy5@r.postjobfree.com Education

Bachelor Degree of Journalism Wayne State University Detroit, MI Work Experience

Copywriter at Capital One, Temporary Contract Remote May 2023 Contract End This role showed me what happens behind the scenes when you’re breathing new life into a product or service and spreading the word. In this role I was able to:

o Utilize AP Style and strong brand writing skills to create and edit guidelines, standards and principles. o Ensure content adheres to established standards for order, clarity, conciseness, style, and terminology. o Update existing work to maintain consistent brand recognition, so we’re easy to remember and choose. o Collaborate closely with SME clients to identify search engine optimization (SEO) content for publication, ensuring the delivery of relevant and effective brand content. Copywriter at Homespire Mortgage Remote April 2022 November 2022 Getting back to my roots of copywriting sparked new creativity in my professional life. I contributed to overarching business goals and marketing endeavors when the role demanded that I: o Take the lead in campaign writing across multiple channels, including: video, social, direct marketing, and in-person experiences.

o Craft compelling blog posts, emails, flyers, ads, headlines and supporting copy in step with the company’s voice and tone.

o Audit and create drip campaigns in the company’s customer relationship management (CRM) platform. o Champion storytelling ideas for marketing campaigns and deepen meaningful connections with clients. o Collaborate with a specialized team of creative directors, designers, project managers and product owners. o Publish website content using WordPress.

o Manage work in Asana.

UI/UX Content Writer at Wells Fargo, Temporary Contract Remote December 2021 April 2022 The opportunity to become a full-time user interface writer helped immerse me in the world of design and technology development. This role gave me the opportunity to: o Collaborate with front-end developers.

o Write, design, edit and review wireframes in Figma for proprietary applications. o Create and maintain standardization of document quality. o Format and proofread drafts of end-user copy for teams on tight deadlines. o Translate complex concepts and solutions into easy-to-understand references. o Create and organize material.

o Complete writing assignments according to specified standards regarding order, clarity, conciseness, style and terminology.

UI/UX Technical Writer II at United Wholesale Mortgage Pontiac, MI February 2018 July 2021 Good UI copy motivates action. It’s short and impactful. In my 3.5 years supporting app dev teams, I can: o Draft and edit UI copy wireframes in Figma and present prototypes to product owners and subject matter experts (SMEs).

o Document reporting portals, Web APIs, software as a service (SAAS), platform as a service (PAAS), solution design documents (SDDs), and proprietary tech.

o Translate between developer and English.

o Work in an agile/scrum environment.

o Share knowledge about the role of content across an entire product in Confluence. o Investigate, plan, develop, author, organize and revise standard operating procedures (SOPs), change controls, release notes and technical manuals for software features and apps, including ServiceNow and Salesforce.

o Create a positive experience for the user, while enhancing the “new thing” in iterations. o Edit images in Snagit for technical documents.

o Manage work in Team Foundation Server (TFS) and MS Teams. Copywriter at Amrock Detroit, MI April 2013 December 2017 I loved being the company’s first copywriter. My projects helped bridge communication gaps between the organization and its 15,000+ vendor partners. As the marketing team’s founding copywriter, I was able to: o Use Qualtrics to survey the company’s brand awareness and search engine optimization (SEO) presence and make effective changes.

o Write and track ads, invitations, newsletters, emails, web pages and giveaways in Marketo. o Introduce Adobe InDesign + InCopy to harmonize design and copy work. o Script and edit a video rebrand of the company in Vimeo. o Write integration guides in Word for clients to better understand and self-rely on the software product they purchased.

o Serve as project manager to keep business to business (B2B) newsletters on deadline. Copywriter at BI Worldwide Troy, MI June 2010 December 2012 As a writer for Frontline Magazine, I earned the Communicator Award of Distinction for helping Ford and Lincoln dealership staff develop an effective sales dialogue with clients. Writing a story focused on product specifications taught me how to effectively:

o Research and harmonize customer needs and brand wins to create cross-training modules. o Meet the specifications of product owners.

o Take a creative lead and become screenwriter for vehicle-specific training videos. o Maintain client happiness by delivering on a vision, without being told exactly what that is. Internships

Public Relations Associate Smart Bus Detroit, MI January 2010 April 2010 Communications Assistant Project Vote Smart Philipsburg, MT June 2009 August 2009