Case Management Social Worker

Iris Jessup

I live in Honolulu Hawaii currently **********@*****.*** 808-***-**** SW Hawaii License #2597 Newly Retired

Over 20+ years of work experience in the military and private sector environments.

3000 hours completed for the Clinical LCSW internship in the state of Nevada.

640 hours completed as an LCSW intern with The Village Substance Abuse Rehab Program in Miami, FL

600 practicum hours completed taking domestic violence crisis calls.

300 practicum hours facilitating groups at West care of Las Vegas NV women's drug rehabilitation center.

600 practicum hours completed at DRC for the developmentally delayed.

2 years of work experience as weekend relief staff at a group home for the developmentally delayed.

Over 5+ years of experience as a BSW licensed medical social worker/ Hospice care.

Excellent written and oral communication skills.

Strong work ethic and commitment to providing options for emotional wellness and expanding growth opportunities. Great with multi-tasking and effective team participant.

Work Experience

03/08/2021- current Care Hawaii. Assisting dual diagnosed and homeless clients.

Assist in connecting to community resources. Educating, empowering clients to live independently of case management assistance.

Medical Social Work Case management at Bristol Hospice Honolulu

03/04/2020-03/08/2021 Case Management of patient care. Daily or weekly communication with RNCM sharing updates on patient resourcing/patient care. Make home visits daily to assess for new needs and changes in needs to provide care. Participate in by-weekly IDT meetings sharing pertinent information regarding patient emotional/resourcing needs. Timely documentation of patient visits in the Healthwyse system. Update and submit weekly home visit schedules, update patient census on Excel worksheet. Inform supervisor of any necessary information. My home visit area was the entire island of Oahu.

Telephonic care coordination case management

Optumcare Primary Care - Henderson, NV April 2018 to November 2019 inpatient Healthcare Clinic working as a telephonic social worker for health care needs such as reduced price medications and resourcing needs in the home

Director of Social Services

Lake Mead Health and Rehabilitation Center Henderson, Nv

November 2016 to April 2018

•Attend QUPI meetings.

•Attend inter-discipline morning stand-up and evening stand-down meetings.

•Attend case conference meetings, Medicaid pending meetings.

•Train and update my staff on resources and community services.

•Access and complete PASRR requests.

•Interact with residences and their families to support or direct them to the appropriate

•Provide hands-on assistance to my staff when the caseload is more than can be completed in an 8 hour day.

•Rotating house supervisor duty every other month.

•Planned Home Health Service for discharging patients

Establish and maintain relationships with other agencies and organizations in the community to meet community needs and to ensure that services are not duplicated.

Intern Sat and Sun

Seven Hills Behavioral Health Hospital Henderson, Nv

October 2014 to October 2016

12-hour shifts.

"5,000 supervisor Shelly Black @907-617-241S.

Facilitate 7 groups per day which included adolescent groups, addiction rehab groups, skills and process groups, individual sessions, family education regarding hospital services, complete and file 98 individual clinical notes a shift, complete Psycho-social assessments, and discharges.

•May 2014 to Oct 2014 Mbrace Counseling and Behavioral services Las Vegas, Nv. CSW Intern $20.00 a client session eight hours per week.

•Supervisor 1.0' Rece Mebane @ 702-***-****.

•Create treatment plans, PAR's, clinical assessments, assign a diagnosis, refer to a psychiatrist for medication management, administer Casi, Locus scales, create and maintain clinical records. Population age range 6 to 50 years old.

•Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or Other material.

Medical Social Worker/Case Manager

New Hope Hospice Henderson, Nv

June 2010 to October 2015

•Conducted psychosocial assessments, home visitation, working independently and with the support of a hospice team.

•Dec 2000 to Oct 2007 Family Home Hospice Las Vegas, Nv. Provide situational counseling for geriatric clients and their families.

•Provided liaison and coordinating services for hospice clients to include: advocating for client's rights, Crisis intervention, discharge planning, bereavement counseling, food, paying for utility bills. Home visits.

•Interfaced with medical agencies, family members, and legal teams to manage all aspects of hospice services for clients.

•Frequently conducted mediation services between clients and their family members.

•Provided follow-through with the state, local, and other independent agencies to ensure services were provided in the best interest of the patients.

•Maintained patient charts, reports, and other related documentation using the All scripts healthcare system.

•Provided information and participated in community education/awareness activities. Operate office equipment, such as fax machines, copiers, or phone systems, and arrange for repairs when equipment malfunctions.

•Attended and contributed to site staff meetings, medical case management meetings.

•Supervisor Cheryl Harris @ 702-***-****).

•

•Oct 2007 to May 2010 Individual and Group Therapist Intern for The Village Drug and Alcohol Rehabilitation Program Miami Florida, Full-time.

•Provide individual and group counseling/therapy to clients with drug abuse problems.

•Clients are court 'non-court-ordered, many are dually diagnosed.

•Areas covered in the therapeutic process are substance abuse issues, major depression, anxiety disorders, relapse prevention, transitional stages of life, adjustment disorders, situational difficulties, crisis intervention, anger management, and acute emotional distress. • Strong assessment skills, development/implementation of measurable treatment plans.

•Use computers for various applications, such as database management or word processing.

•Complete forms per company procedures.

•Think outside of the box when needed for traditional and alternative solutions.

•Develop solid trusting relationships and facilitate the therapeutic process with clients.

•Supervisor (Falicia Reed @305-***-****).

•40 hr per wk.

•salary $32,000.

Individual Counselor

Salvation Army Drug and Alcohol Rehabilitation Program October 2007 to May 2010 psychosocial assessments, provide individual counseling on a part-time basis, 16 hours per week.

•Supervisor (Glen Barner@786-***-****).

•16.25 an hour.

•part-time.

U.S. Armed Services, Army National Guard

U.S. Armed Services, U.S. Coast Guard - Honorably Discharged

U.S. Armed Services, Marine Corps, and Coast Guard • Honorably Discharged VETERANS PREF @ DISABLED.

Hospice Medical Social Worker/Case Manager

Sierra Health Services - Las Vegas, NV December 2000 to August 2007

•Conducted psychosocial assessments, home visitation, working independently and with the support of a hospice team.

•Provide situational counseling for geriatric clients and their families.

•Provided liaison and coordinating services for hospice clients to include: advocating for clients rights, Crisis intervention, discharge planning, bereavement counseling, food, paying of utility bills and basic financial literacy, as required.

•Interfaced with medical agencies, family members and legal teams to manage all aspects of hospice services for clients.

•Frequently conducted mediation services between clients and their family members.

•Provided follow-through with the state, local and other independent agencies to ensure services provided in the best interest of the patients.

•Maintained patient charts, reports, and other related documentation using the Mysis healthcare system.

•Use computers for various applications, such as database management or word processing.

•Provided information and participated in community education/awareness activities.

•Attended and contributed to site staff meetings, medical case management meetings.

•Supervisor (Cheryl Harris@ 702-***-****).

•40 hr per wk.

•Salary $55,195.

Education

Master of Social Work in Social Work

University Of Nevada - Las Vegas, NV

January 2007

Skills

•Computers and Electronics

•Maintained patient charts, reports, assessments, and other related documentation using the All scripts, NextGen, Touch Works, and Humming Bird documenting healthcare system.

•Patient discharge and resourcing services.

•Operate office equipment, such as fax

•Provide information and participate in machines, copiers, or phone systems and community education/awareness activities. arrange for repairs when equipment

•Attended and contributed to site staff malfunctions.

•meetings, medical case management meetings.

•Training for LCSW Internship

•Completed LCSVV Internship with 3000 hours

•currently banked until licensing exam is completed.

•Case Management

•Documentation

•Counseling

•Therapy

•problem-solving

•Management

Military Service

Branch: United States Marine Corps

Rank: SGT

Certifications and Licenses

Driver's License

Social Work License

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